Given the choice between EA and Valve, Origin and Steam... no contest
The only ones who will suffer will be us.
One of the biggest confidence builders with any online service is contactability. Steam aren't that great but they're a damn sight better than EA. In the many years I've used EA games not once have I ever had any two way contact with them, despite trying.
And this is also why I prefer hard copies of games.
btw, Alice Madness Returns is out today, 25 quid on Amazon and also at Amazon Witcher 2
deluxe edition (with several extra goodies) is 25 quid.