Kara;
Perform Disk Clean-up checking all boxes except "Compress old files"
Start/All Programs/Accessories/System Tools/Disk Clean-up
Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History
Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Otherwise:
Start the Administrative Tools utility in Control Panel.
Double-click Services.
Right-click Cryptographic Services, and then click Properties.
Click Automatic for Startup type, and then click Start.
If Cryptographic Services is already set to Automatic, disable it,
reboot, then go back and set to Automatic.
Reboot
Otherwise:
Check for missing/damaged System files:
Start/Run
Type "cmd" ENTER
Type "sfc /scannow" ENTER
Have Windows XP CD nearby.
Reboot when completed.
--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html
"Kara" <(E-Mail Removed)> wrote in message
news:0a5c01c3621b$cfae46d0$(E-Mail Removed)...
> I followed the directions to fix the cryptograph problem
> but when I hit enter after ren %systemroot%\system32
> \catroot2 oldcatroot2 I receive the following
> message: "Access is Denied". I am assuming this isn't
> what I want to see - any other suggestions? Thanks.
> >-----Original Message-----
> >Errors Occur When You Try to Install Updates from the
> Windows Update Web Site
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;817753
> >
> >--
> >Nicholas
> >
> >----------------------------------------------------------
> -------
> >
> >"Angie2" <(E-Mail Removed)> wrote in message:
> > news:0b9601c36217$10e0be80$(E-Mail Removed)...
> >
> >| hi the suggestion for the cryptographics is not working
> >| help
> >| help
> >.
> >