I used Outlook 2002 and Windows XP Home. Often I start Outlook and it does
not automatically send and receive. When I attempt to do so manually, I
receive the message "The error failed." The only solution I have found so far
is to reinstall Outlook. However, I am now told that the problem could be a
corrupt profile. So I click control panel / mail/ show profiles/ add new
profile all in an attempt to create a new profile to replace the possibly
corrupt profile. However, when I click on add for a new profile, nothing
happens? I assume some sort of new profile wizard window should open? Why
would it not open? Is this a reasonable fix for my send/receive problem?
Thanks.

Hi Hal,

you could try to repair your office installation and (if this wouldn´t help)
the Windows installation.

You could also try "fixmapi.exe":
http://support.microsoft.com/kb/228457/en-us

Maybe it helps.

--
Oliver Vukovics
Share Outlook without Exchange: Public ShareFolder
Synchronisation for Notebooks: Public SyncTool
http://www.publicshareware.com

"Hal" <(E-Mail Removed)> schrieb im Newsbeitrag
news:07C95606-691B-4173-B49A-(E-Mail Removed)...
>I used Outlook 2002 and Windows XP Home. Often I start Outlook and it does
> not automatically send and receive. When I attempt to do so manually, I
> receive the message "The error failed." The only solution I have found so
> far
> is to reinstall Outlook. However, I am now told that the problem could be
> a
> corrupt profile. So I click control panel / mail/ show profiles/ add new
> profile all in an attempt to create a new profile to replace the possibly
> corrupt profile. However, when I click on add for a new profile, nothing
> happens? I assume some sort of new profile wizard window should open? Why
> would it not open? Is this a reasonable fix for my send/receive problem?
> Thanks.

Oliver -

Thanks for the advice. I'll try repair. Also, sorry for the bad typing. It
should be "The operation failed" not "the error failed." Oops!

"Oliver Vukovics" wrote:

> Hi Hal,
>
> you could try to repair your office installation and (if this wouldn´t help)
> the Windows installation.
>
> You could also try "fixmapi.exe":
> http://support.microsoft.com/kb/228457/en-us
>
> Maybe it helps.
>
> --
> Oliver Vukovics
> Share Outlook without Exchange: Public ShareFolder
> Synchronisation for Notebooks: Public SyncTool
> http://www.publicshareware.com
>
> "Hal" <(E-Mail Removed)> schrieb im Newsbeitrag
> news:07C95606-691B-4173-B49A-(E-Mail Removed)...
> >I used Outlook 2002 and Windows XP Home. Often I start Outlook and it does
> > not automatically send and receive. When I attempt to do so manually, I
> > receive the message "The error failed." The only solution I have found so
> > far
> > is to reinstall Outlook. However, I am now told that the problem could be
> > a
> > corrupt profile. So I click control panel / mail/ show profiles/ add new
> > profile all in an attempt to create a new profile to replace the possibly
> > corrupt profile. However, when I click on add for a new profile, nothing
> > happens? I assume some sort of new profile wizard window should open? Why
> > would it not open? Is this a reasonable fix for my send/receive problem?
> > Thanks.
>
>
>