We monitor an e-mail account and have added the Field Chooser "Categories" so
we can indicate which Help Desk person is taking care of a particular e-mail
message. For training purposes, we would like to add another Field Chooser
option that contains names of technicians so that someone can review the
e-mail messages and then choose the technician that the call should be
assigned to. Is there a way to do this? Ideally, we'd like it to look like
this

From Subject Received Assign To
Category

Who from Sub. of e-mail Date Rec'd Tech. Name Who's
assigning

I have created a new Field Chooser option but don't see anyway to add names
to it like you do in Categories.

Thanks for any assistance!

The spacing in my original entry is not displaying so that it makes sense.
Basically, we would like to add a new Field Chooser option "Assign To" where
we can pick a name of a person (like Category....pick a color that has a name
associated to it).

Thanks!

"Beach Lover" wrote:

> We monitor an e-mail account and have added the Field Chooser "Categories" so
> we can indicate which Help Desk person is taking care of a particular e-mail
> message. For training purposes, we would like to add another Field Chooser
> option that contains names of technicians so that someone can review the
> e-mail messages and then choose the technician that the call should be
> assigned to. Is there a way to do this? Ideally, we'd like it to look like
> this
>
> From Subject Received Assign To
> Category
>
> Who from Sub. of e-mail Date Rec'd Tech. Name Who's
> assigning
>
> I have created a new Field Chooser option but don't see anyway to add names
> to it like you do in Categories.
>
> Thanks for any assistance!

You'd need to create a selection box with the names listed, or just a text
box and the user can type in a name.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473

"Beach Lover" <(E-Mail Removed)> wrote in message
news:C3B63B28-7ABB-43C7-9622-(E-Mail Removed)...
> We monitor an e-mail account and have added the Field Chooser "Categories"
> so
> we can indicate which Help Desk person is taking care of a particular
> e-mail
> message. For training purposes, we would like to add another Field
> Chooser
> option that contains names of technicians so that someone can review the
> e-mail messages and then choose the technician that the call should be
> assigned to. Is there a way to do this? Ideally, we'd like it to look
> like
> this
>
> From Subject Received Assign To
> Category
>
> Who from Sub. of e-mail Date Rec'd Tech. Name Who's
> assigning
>
> I have created a new Field Chooser option but don't see anyway to add
> names
> to it like you do in Categories.
>
> Thanks for any assistance!

Would you be able to provide instructions for doing this? When I go to Field
Chooser and add a New Field, my options are this:

Name: I type in "Assign To"
Type: I chose "Text" (Looked at other options but nothing looks like it
will work for adding names.)
Format: "Text" is listed and I can't change it



"Diane Poremsky [MVP]" wrote:

> You'd need to create a selection box with the names listed, or just a text
> box and the user can type in a name.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com/
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Do you sync your mailbox with a smartphone or pda?
> http://forums.slipstick.com/showthread.php?t=39473
>
> "Beach Lover" <(E-Mail Removed)> wrote in message
> news:C3B63B28-7ABB-43C7-9622-(E-Mail Removed)...
> > We monitor an e-mail account and have added the Field Chooser "Categories"
> > so
> > we can indicate which Help Desk person is taking care of a particular
> > e-mail
> > message. For training purposes, we would like to add another Field
> > Chooser
> > option that contains names of technicians so that someone can review the
> > e-mail messages and then choose the technician that the call should be
> > assigned to. Is there a way to do this? Ideally, we'd like it to look
> > like
> > this
> >
> > From Subject Received Assign To
> > Category
> >
> > Who from Sub. of e-mail Date Rec'd Tech. Name Who's
> > assigning
> >
> > I have created a new Field Chooser option but don't see anyway to add
> > names
> > to it like you do in Categories.
> >
> > Thanks for any assistance!
>
> .
>

You can read about list and combo boxes for custom forms at
http://www.outlookcode.com/article.aspx?ID=32
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54



"Beach Lover" wrote:

> Would you be able to provide instructions for doing this? When I go to Field
> Chooser and add a New Field, my options are this:
>
> Name: I type in "Assign To"
> Type: I chose "Text" (Looked at other options but nothing looks like it
> will work for adding names.)
> Format: "Text" is listed and I can't change it
>
>
>
> "Diane Poremsky [MVP]" wrote:
>
> > You'd need to create a selection box with the names listed, or just a text
> > box and the user can type in a name.
> >
> > --
> > Diane Poremsky [MVP - Outlook]
> > Outlook Tips: http://www.outlook-tips.net/
> > Outlook & Exchange Solutions Center: http://www.slipstick.com/
> >
> > Outlook Tips by email:
> > mailto:dailytips-subscribe-(E-Mail Removed)
> >
> > EMO - a weekly newsletter about Outlook and Exchange:
> > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >
> > Do you sync your mailbox with a smartphone or pda?
> > http://forums.slipstick.com/showthread.php?t=39473
> >
> > "Beach Lover" <(E-Mail Removed)> wrote in message
> > news:C3B63B28-7ABB-43C7-9622-(E-Mail Removed)...
> > > We monitor an e-mail account and have added the Field Chooser "Categories"
> > > so
> > > we can indicate which Help Desk person is taking care of a particular
> > > e-mail
> > > message. For training purposes, we would like to add another Field
> > > Chooser
> > > option that contains names of technicians so that someone can review the
> > > e-mail messages and then choose the technician that the call should be
> > > assigned to. Is there a way to do this? Ideally, we'd like it to look
> > > like
> > > this
> > >
> > > From Subject Received Assign To
> > > Category
> > >
> > > Who from Sub. of e-mail Date Rec'd Tech. Name Who's
> > > assigning
> > >
> > > I have created a new Field Chooser option but don't see anyway to add
> > > names
> > > to it like you do in Categories.
> > >
> > > Thanks for any assistance!
> >
> > .
> >