i have some sort of virus. i have four different logins. three for my
children and one for me the administrator.when i try to login under my
account or the administrator the computer shuts down. i am unable to download
anything to fix this problem.i do not have a boot disk or a operating system
disk. what do i do?

crazy virus wrote:

> i have some sort of virus. i have four different logins. three for my
> children and one for me the administrator.when i try to login under my
> account or the administrator the computer shuts down. i am unable to
> download anything to fix this problem.i do not have a boot disk or a
> operating system disk. what do i do?

There isn't too much you can do without any repair tools. But how do you
know you have a virus? What antivirus program do you have installed? Did
you get any messages from it?

To scan for viruses and malware, see:
http://www.elephantboycomputers.com/...moving_Malware

Obviously you will need to get tools and updates from a known-clean, working
computer with an Internet connection.

Can you boot into Safe Mode and use the built-in Administrator account?
Repeatedly tap the F8 key as the computer is starting to get to the right
menu.

You mention that you can get into your children's accounts. Are they
Limited?

Without knowing more details from you, I can't guess what's wrong with your
machine or give you more focused help. Post back with some information
about your computer, what version of XP you're running, answers to my
questions in the first paragraph, as well as the recent history of the
machine.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Show your computer to a professional.
---
Leonard Grey
Errare humanum est

crazy virus wrote:
> i have some sort of virus. i have four different logins. three for my
> children and one for me the administrator.when i try to login under my
> account or the administrator the computer shuts down. i am unable to download
> anything to fix this problem.i do not have a boot disk or a operating system
> disk. what do i do?

From: "crazy virus" <crazy (E-Mail Removed)>

| i have some sort of virus. i have four different logins. three for my
| children and one for me the administrator.when i try to login under my
| account or the administrator the computer shuts down. i am unable to download
| anything to fix this problem.i do not have a boot disk or a operating system
| disk. what do i do?

A virus is pure speculation and and only an assumption on your part and the likelyhood is
very low.

A mere corruption in the OS concerning the User Registry of said accounts can be the
causitive factor.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp