I moved all of our printers from a Windows 2000 server to a Windows 2003
server. Now, randomly, when a user sends a job to the printers, they will
just keep printing until the job is cancelled, or the printer runs out of
paper. It doesn't happen with every print job, but it happens pretty often.
Different printers too.. HP4200, HP9000, HP5500, etc..

Any ideas?

Disable Bidirectional on the ports tab.

What type of network printer ports are being used?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jason Hebert" <(E-Mail Removed)> wrote in message
news:8B237143-E0C5-409C-9F25-(E-Mail Removed)...
>I moved all of our printers from a Windows 2000 server to a Windows 2003
> server. Now, randomly, when a user sends a job to the printers, they will
> just keep printing until the job is cancelled, or the printer runs out of
> paper. It doesn't happen with every print job, but it happens pretty
> often.
> Different printers too.. HP4200, HP9000, HP5500, etc..
>
> Any ideas?

I turned that off, and it's still doing it.. I'm using IP ports.

"Alan Morris [MSFT]" wrote:

> Disable Bidirectional on the ports tab.
>
> What type of network printer ports are being used?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jason Hebert" <(E-Mail Removed)> wrote in message
> news:8B237143-E0C5-409C-9F25-(E-Mail Removed)...
> >I moved all of our printers from a Windows 2000 server to a Windows 2003
> > server. Now, randomly, when a user sends a job to the printers, they will
> > just keep printing until the job is cancelled, or the printer runs out of
> > paper. It doesn't happen with every print job, but it happens pretty
> > often.
> > Different printers too.. HP4200, HP9000, HP5500, etc..
> >
> > Any ideas?
>
>
>

It seems to do it on large jobs (20 or more pages), or small jobs that are
printed more than 1 copy.

"Alan Morris [MSFT]" wrote:

> Disable Bidirectional on the ports tab.
>
> What type of network printer ports are being used?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jason Hebert" <(E-Mail Removed)> wrote in message
> news:8B237143-E0C5-409C-9F25-(E-Mail Removed)...
> >I moved all of our printers from a Windows 2000 server to a Windows 2003
> > server. Now, randomly, when a user sends a job to the printers, they will
> > just keep printing until the job is cancelled, or the printer runs out of
> > paper. It doesn't happen with every print job, but it happens pretty
> > often.
> > Different printers too.. HP4200, HP9000, HP5500, etc..
> >
> > Any ideas?
>
>
>

Sounds like a transmission issue where the job fails partway through and is
restarted.

Setup a HP 8100 inbox driver targeting one of the mono lasers and send a
large job. HP has build in network functions in some of their drivers.

Standard TCP/IP Port or HP Standard TCP/IP Port?

Also verify you are not getting any system eventlog entries during the
failures.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jason Hebert" <(E-Mail Removed)> wrote in message
news:2DA8B119-F6E4-4577-96D6-(E-Mail Removed)...
> It seems to do it on large jobs (20 or more pages), or small jobs that are
> printed more than 1 copy.
>
> "Alan Morris [MSFT]" wrote:
>
>> Disable Bidirectional on the ports tab.
>>
>> What type of network printer ports are being used?
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Jason Hebert" <(E-Mail Removed)> wrote in message
>> news:8B237143-E0C5-409C-9F25-(E-Mail Removed)...
>> >I moved all of our printers from a Windows 2000 server to a Windows 2003
>> > server. Now, randomly, when a user sends a job to the printers, they
>> > will
>> > just keep printing until the job is cancelled, or the printer runs out
>> > of
>> > paper. It doesn't happen with every print job, but it happens pretty
>> > often.
>> > Different printers too.. HP4200, HP9000, HP5500, etc..
>> >
>> > Any ideas?
>>
>>
>>

We've tried both HP Standard TCP/IP Ports and Standard TCP/IP Ports.

Just tested it with a PDF. Prints 19 pages one time, like it should. Send
20, it goes through the queue, then starts over.

"Alan Morris [MSFT]" wrote:

> Sounds like a transmission issue where the job fails partway through and is
> restarted.
>
> Setup a HP 8100 inbox driver targeting one of the mono lasers and send a
> large job. HP has build in network functions in some of their drivers.
>
> Standard TCP/IP Port or HP Standard TCP/IP Port?
>
> Also verify you are not getting any system eventlog entries during the
> failures.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jason Hebert" <(E-Mail Removed)> wrote in message
> news:2DA8B119-F6E4-4577-96D6-(E-Mail Removed)...
> > It seems to do it on large jobs (20 or more pages), or small jobs that are
> > printed more than 1 copy.
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> Disable Bidirectional on the ports tab.
> >>
> >> What type of network printer ports are being used?
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Jason Hebert" <(E-Mail Removed)> wrote in message
> >> news:8B237143-E0C5-409C-9F25-(E-Mail Removed)...
> >> >I moved all of our printers from a Windows 2000 server to a Windows 2003
> >> > server. Now, randomly, when a user sends a job to the printers, they
> >> > will
> >> > just keep printing until the job is cancelled, or the printer runs out
> >> > of
> >> > paper. It doesn't happen with every print job, but it happens pretty
> >> > often.
> >> > Different printers too.. HP4200, HP9000, HP5500, etc..
> >> >
> >> > Any ideas?
> >>
> >>
> >>
>
>
>

And the complete job is printed each time?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jason Hebert" <(E-Mail Removed)> wrote in message
news:6BA2F24A-03A8-4C79-B83C-(E-Mail Removed)...
> We've tried both HP Standard TCP/IP Ports and Standard TCP/IP Ports.
>
> Just tested it with a PDF. Prints 19 pages one time, like it should.
> Send
> 20, it goes through the queue, then starts over.
>
> "Alan Morris [MSFT]" wrote:
>
>> Sounds like a transmission issue where the job fails partway through and
>> is
>> restarted.
>>
>> Setup a HP 8100 inbox driver targeting one of the mono lasers and send a
>> large job. HP has build in network functions in some of their drivers.
>>
>> Standard TCP/IP Port or HP Standard TCP/IP Port?
>>
>> Also verify you are not getting any system eventlog entries during the
>> failures.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Jason Hebert" <(E-Mail Removed)> wrote in message
>> news:2DA8B119-F6E4-4577-96D6-(E-Mail Removed)...
>> > It seems to do it on large jobs (20 or more pages), or small jobs that
>> > are
>> > printed more than 1 copy.
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> Disable Bidirectional on the ports tab.
>> >>
>> >> What type of network printer ports are being used?
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Jason Hebert" <(E-Mail Removed)> wrote in
>> >> message
>> >> news:8B237143-E0C5-409C-9F25-(E-Mail Removed)...
>> >> >I moved all of our printers from a Windows 2000 server to a Windows
>> >> >2003
>> >> > server. Now, randomly, when a user sends a job to the printers,
>> >> > they
>> >> > will
>> >> > just keep printing until the job is cancelled, or the printer runs
>> >> > out
>> >> > of
>> >> > paper. It doesn't happen with every print job, but it happens
>> >> > pretty
>> >> > often.
>> >> > Different printers too.. HP4200, HP9000, HP5500, etc..
>> >> >
>> >> > Any ideas?
>> >>
>> >>
>> >>
>>
>>
>>

Yes, and it won't stop unless we cancel it or it runs out of paper. We had
one user send a job down the hall and waited a while to get it. Once he got
down there, it printed about 1,000 pages on what should have been 50. The
printer finally just ran out of paper.

"Alan Morris [MSFT]" wrote:

> And the complete job is printed each time?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jason Hebert" <(E-Mail Removed)> wrote in message
> news:6BA2F24A-03A8-4C79-B83C-(E-Mail Removed)...
> > We've tried both HP Standard TCP/IP Ports and Standard TCP/IP Ports.
> >
> > Just tested it with a PDF. Prints 19 pages one time, like it should.
> > Send
> > 20, it goes through the queue, then starts over.
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> Sounds like a transmission issue where the job fails partway through and
> >> is
> >> restarted.
> >>
> >> Setup a HP 8100 inbox driver targeting one of the mono lasers and send a
> >> large job. HP has build in network functions in some of their drivers.
> >>
> >> Standard TCP/IP Port or HP Standard TCP/IP Port?
> >>
> >> Also verify you are not getting any system eventlog entries during the
> >> failures.
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Jason Hebert" <(E-Mail Removed)> wrote in message
> >> news:2DA8B119-F6E4-4577-96D6-(E-Mail Removed)...
> >> > It seems to do it on large jobs (20 or more pages), or small jobs that
> >> > are
> >> > printed more than 1 copy.
> >> >
> >> > "Alan Morris [MSFT]" wrote:
> >> >
> >> >> Disable Bidirectional on the ports tab.
> >> >>
> >> >> What type of network printer ports are being used?
> >> >>
> >> >> --
> >> >> Alan Morris
> >> >> Windows Printing Team
> >> >> Search the Microsoft Knowledge Base here:
> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> "Jason Hebert" <(E-Mail Removed)> wrote in
> >> >> message
> >> >> news:8B237143-E0C5-409C-9F25-(E-Mail Removed)...
> >> >> >I moved all of our printers from a Windows 2000 server to a Windows
> >> >> >2003
> >> >> > server. Now, randomly, when a user sends a job to the printers,
> >> >> > they
> >> >> > will
> >> >> > just keep printing until the job is cancelled, or the printer runs
> >> >> > out
> >> >> > of
> >> >> > paper. It doesn't happen with every print job, but it happens
> >> >> > pretty
> >> >> > often.
> >> >> > Different printers too.. HP4200, HP9000, HP5500, etc..
> >> >> >
> >> >> > Any ideas?
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

I've never seen this. Try disabling SNMP on the port and see if that has
any affect. You will no longer get Out of Paper error if there is a device
error since that info is stored in the SNMP data but it will display a job
error.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jason Hebert" <(E-Mail Removed)> wrote in message
news:3D6DCD0E-2227-4415-859E-(E-Mail Removed)...
> Yes, and it won't stop unless we cancel it or it runs out of paper. We
> had
> one user send a job down the hall and waited a while to get it. Once he
> got
> down there, it printed about 1,000 pages on what should have been 50. The
> printer finally just ran out of paper.
>
> "Alan Morris [MSFT]" wrote:
>
>> And the complete job is printed each time?
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Jason Hebert" <(E-Mail Removed)> wrote in message
>> news:6BA2F24A-03A8-4C79-B83C-(E-Mail Removed)...
>> > We've tried both HP Standard TCP/IP Ports and Standard TCP/IP Ports.
>> >
>> > Just tested it with a PDF. Prints 19 pages one time, like it should.
>> > Send
>> > 20, it goes through the queue, then starts over.
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> Sounds like a transmission issue where the job fails partway through
>> >> and
>> >> is
>> >> restarted.
>> >>
>> >> Setup a HP 8100 inbox driver targeting one of the mono lasers and send
>> >> a
>> >> large job. HP has build in network functions in some of their
>> >> drivers.
>> >>
>> >> Standard TCP/IP Port or HP Standard TCP/IP Port?
>> >>
>> >> Also verify you are not getting any system eventlog entries during the
>> >> failures.
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Jason Hebert" <(E-Mail Removed)> wrote in
>> >> message
>> >> news:2DA8B119-F6E4-4577-96D6-(E-Mail Removed)...
>> >> > It seems to do it on large jobs (20 or more pages), or small jobs
>> >> > that
>> >> > are
>> >> > printed more than 1 copy.
>> >> >
>> >> > "Alan Morris [MSFT]" wrote:
>> >> >
>> >> >> Disable Bidirectional on the ports tab.
>> >> >>
>> >> >> What type of network printer ports are being used?
>> >> >>
>> >> >> --
>> >> >> Alan Morris
>> >> >> Windows Printing Team
>> >> >> Search the Microsoft Knowledge Base here:
>> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >> >>
>> >> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> >> rights.
>> >> >>
>> >> >> "Jason Hebert" <(E-Mail Removed)> wrote in
>> >> >> message
>> >> >> news:8B237143-E0C5-409C-9F25-(E-Mail Removed)...
>> >> >> >I moved all of our printers from a Windows 2000 server to a
>> >> >> >Windows
>> >> >> >2003
>> >> >> > server. Now, randomly, when a user sends a job to the printers,
>> >> >> > they
>> >> >> > will
>> >> >> > just keep printing until the job is cancelled, or the printer
>> >> >> > runs
>> >> >> > out
>> >> >> > of
>> >> >> > paper. It doesn't happen with every print job, but it happens
>> >> >> > pretty
>> >> >> > often.
>> >> >> > Different printers too.. HP4200, HP9000, HP5500, etc..
>> >> >> >
>> >> >> > Any ideas?
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

I thought the SNMP change did the trick, but it's back! Man, this is driving
me nuts. And costing a lot of money too. Still doing it.

"Alan Morris [MSFT]" wrote:

> I've never seen this. Try disabling SNMP on the port and see if that has
> any affect. You will no longer get Out of Paper error if there is a device
> error since that info is stored in the SNMP data but it will display a job
> error.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jason Hebert" <(E-Mail Removed)> wrote in message
> news:3D6DCD0E-2227-4415-859E-(E-Mail Removed)...
> > Yes, and it won't stop unless we cancel it or it runs out of paper. We
> > had
> > one user send a job down the hall and waited a while to get it. Once he
> > got
> > down there, it printed about 1,000 pages on what should have been 50. The
> > printer finally just ran out of paper.
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> And the complete job is printed each time?
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Jason Hebert" <(E-Mail Removed)> wrote in message
> >> news:6BA2F24A-03A8-4C79-B83C-(E-Mail Removed)...
> >> > We've tried both HP Standard TCP/IP Ports and Standard TCP/IP Ports.
> >> >
> >> > Just tested it with a PDF. Prints 19 pages one time, like it should.
> >> > Send
> >> > 20, it goes through the queue, then starts over.
> >> >
> >> > "Alan Morris [MSFT]" wrote:
> >> >
> >> >> Sounds like a transmission issue where the job fails partway through
> >> >> and
> >> >> is
> >> >> restarted.
> >> >>
> >> >> Setup a HP 8100 inbox driver targeting one of the mono lasers and send
> >> >> a
> >> >> large job. HP has build in network functions in some of their
> >> >> drivers.
> >> >>
> >> >> Standard TCP/IP Port or HP Standard TCP/IP Port?
> >> >>
> >> >> Also verify you are not getting any system eventlog entries during the
> >> >> failures.
> >> >>
> >> >> --
> >> >> Alan Morris
> >> >> Windows Printing Team
> >> >> Search the Microsoft Knowledge Base here:
> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> "Jason Hebert" <(E-Mail Removed)> wrote in
> >> >> message
> >> >> news:2DA8B119-F6E4-4577-96D6-(E-Mail Removed)...
> >> >> > It seems to do it on large jobs (20 or more pages), or small jobs
> >> >> > that
> >> >> > are
> >> >> > printed more than 1 copy.
> >> >> >
> >> >> > "Alan Morris [MSFT]" wrote:
> >> >> >
> >> >> >> Disable Bidirectional on the ports tab.
> >> >> >>
> >> >> >> What type of network printer ports are being used?
> >> >> >>
> >> >> >> --
> >> >> >> Alan Morris
> >> >> >> Windows Printing Team
> >> >> >> Search the Microsoft Knowledge Base here:
> >> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >> >>
> >> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> >> rights.
> >> >> >>
> >> >> >> "Jason Hebert" <(E-Mail Removed)> wrote in
> >> >> >> message
> >> >> >> news:8B237143-E0C5-409C-9F25-(E-Mail Removed)...
> >> >> >> >I moved all of our printers from a Windows 2000 server to a
> >> >> >> >Windows
> >> >> >> >2003
> >> >> >> > server. Now, randomly, when a user sends a job to the printers,
> >> >> >> > they
> >> >> >> > will
> >> >> >> > just keep printing until the job is cancelled, or the printer
> >> >> >> > runs
> >> >> >> > out
> >> >> >> > of
> >> >> >> > paper. It doesn't happen with every print job, but it happens
> >> >> >> > pretty
> >> >> >> > often.
> >> >> >> > Different printers too.. HP4200, HP9000, HP5500, etc..
> >> >> >> >
> >> >> >> > Any ideas?
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>