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crashing every day...help!

 
 
taurusbeeegot
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      7th May 2008
I've had my computer for about two months now. It came with Windows Vista. I
installed Norton antivirus on it right away. For the past month it's been
crashing almost every other day.

I have no idea what is going on. I asked a Dell tech and they said to run
startup repair, but I'm still having problems.

Thanks!
 
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DL
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      7th May 2008
Then you need to go back to Dell
BTW Dell usually supplies trial AV software, did you uninstall that first?
Is the Norton version you install Vista compatible?

"taurusbeeegot" <(E-Mail Removed)> wrote in message
news:94E49398-179C-41B0-9602-(E-Mail Removed)...
> I've had my computer for about two months now. It came with Windows Vista.
> I
> installed Norton antivirus on it right away. For the past month it's been
> crashing almost every other day.
>
> I have no idea what is going on. I asked a Dell tech and they said to run
> startup repair, but I'm still having problems.
>
> Thanks!



 
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J.J.
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Posts: n/a
 
      7th May 2008
I've had this for a year now but Norton after the last update has been
behaving in pretty much the same way, difference is, Vista won't start.
Norton says to uninstall then re install the anti virus software. I am not
enthusiastic about it working. I suspect you will find a lot of conflicts
between Vista and many of your programs. I know I did. The un install
software is available from Norton. Go to troubleshoot and error messages.
Good luck.

"taurusbeeegot" wrote:

> I've had my computer for about two months now. It came with Windows Vista. I
> installed Norton antivirus on it right away. For the past month it's been
> crashing almost every other day.
>
> I have no idea what is going on. I asked a Dell tech and they said to run
> startup repair, but I'm still having problems.
>
> Thanks!

 
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ICQM Houston
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Posts: n/a
 
      7th May 2008
i use ZoneAlarm Security Suite (with Antirvirus) and the AntiVirus can be
Enabled or Disabled - but i keep it disabled all the time. i never used
anti-virus for almost ten years now - i only use Zone ALarm firewal with
anti-spyware enabled.

using anti-virus can attract more viruses into your PC - i think firewall
is enough - try it http://www.zonealarm.com

thjere is

"taurusbeeegot" wrote:

> I've had my computer for about two months now. It came with Windows Vista. I
> installed Norton antivirus on it right away. For the past month it's been
> crashing almost every other day.
>
> I have no idea what is going on. I asked a Dell tech and they said to run
> startup repair, but I'm still having problems.
>
> Thanks!

 
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DL
Guest
Posts: n/a
 
      7th May 2008
Complete rubbish

"ICQM Houston" <(E-Mail Removed)> wrote in message
news9BDE6D6-6089-41D8-8250-(E-Mail Removed)...
>i use ZoneAlarm Security Suite (with Antirvirus) and the AntiVirus can be
> Enabled or Disabled - but i keep it disabled all the time. i never used
> anti-virus for almost ten years now - i only use Zone ALarm firewal with
> anti-spyware enabled.
>
> using anti-virus can attract more viruses into your PC - i think firewall
> is enough - try it http://www.zonealarm.com
>
> thjere is
>
> "taurusbeeegot" wrote:
>
>> I've had my computer for about two months now. It came with Windows
>> Vista. I
>> installed Norton antivirus on it right away. For the past month it's been
>> crashing almost every other day.
>>
>> I have no idea what is going on. I asked a Dell tech and they said to run
>> startup repair, but I'm still having problems.
>>
>> Thanks!



 
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William Anderson
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      7th May 2008
Hey there Taurus,

I know everyone is telling you to uninstall Norton, but let's try to get
confirmation that Norton is actually the issue first.

Go to Start>Search> Type in compmgmt.msc
Click on System Tools>Reliability and Performance>Monitoring
Tools>Reliability Monitor
Click on a day that you experienced a crash and look for any red x's or
yellow warning symbols. That will correspond with either an application
failure, hardware failure or somesuch. See what actually failed and post it
in here if you're not sure what it is.

Let me know if this helps!

Best Regards,

Will

"taurusbeeegot" wrote:

> I've had my computer for about two months now. It came with Windows Vista. I
> installed Norton antivirus on it right away. For the past month it's been
> crashing almost every other day.
>
> I have no idea what is going on. I asked a Dell tech and they said to run
> startup repair, but I'm still having problems.
>
> Thanks!

 
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Ken Blake, MVP
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      7th May 2008
On Wed, 7 May 2008 08:20:00 -0700, ICQM Houston
<(E-Mail Removed)> wrote:


> using anti-virus can attract more viruses into your PC -



Absolutely not! That statement is completely wrong.

No anti-virus program can ever be perfect, and even the best one can't
protect you against the latest virus that appeared in the field just
after the newest virus definitions became available to you and you
installed them. But no anti-virus program--not even the worst one--can
"attract" a virus.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup
 
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ICQM Houston
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      8th May 2008
how would you then explain the hugely compromised PC performance
that eventually ends into crash - after antivirus is installed in a PC?

i never experienced any virus while using ZoneAlarm properly
configured - altho some spyware can get into a PC but zone alarm
is awesome to have these spyware quarantined.

compromised PC performance and crashes are always been there
since antivirus software are put into market and these antivirus
mfrs do not have much resolutions to offer during crashes.

the agony of frustrations is what matters when crashes occurs
after one have installed antivirus.

"Ken Blake, MVP" wrote:

> On Wed, 7 May 2008 08:20:00 -0700, ICQM Houston
> <(E-Mail Removed)> wrote:
>
>
> > using anti-virus can attract more viruses into your PC -

>
>
> Absolutely not! That statement is completely wrong.
>
> No anti-virus program can ever be perfect, and even the best one can't
> protect you against the latest virus that appeared in the field just
> after the newest virus definitions became available to you and you
> installed them. But no anti-virus program--not even the worst one--can
> "attract" a virus.
>
> --
> Ken Blake, Microsoft MVP - Windows Desktop Experience
> Please Reply to the Newsgroup
>

 
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ICQM Houston
Guest
Posts: n/a
 
      8th May 2008
i think there is no need to confirm if antivirus is the issue or not.
judges arrived at their verdict using common sense -

if one uses common sense, pc's compromised performance and crashes
occur after installing antivirus - then if one disable antivirus or
completely remove
antivirus from a PC or do not install antivirus - the problem is gone or no
problem at all with just using awesome firewall like ZoneAlarm --- it is then
safe to say that antivirus can affect or conflict or destroy other
applications theat leads to poor performance and crashes.

i might be wrong saying that antivirus can attract viruses into your PC but
antivirus is the real culprit if poor perforamnce and crashes occurs after
installing one.


"William Anderson" wrote:

> Hey there Taurus,
>
> I know everyone is telling you to uninstall Norton, but let's try to get
> confirmation that Norton is actually the issue first.
>
> Go to Start>Search> Type in compmgmt.msc
> Click on System Tools>Reliability and Performance>Monitoring
> Tools>Reliability Monitor
> Click on a day that you experienced a crash and look for any red x's or
> yellow warning symbols. That will correspond with either an application
> failure, hardware failure or somesuch. See what actually failed and post it
> in here if you're not sure what it is.
>
> Let me know if this helps!
>
> Best Regards,
>
> Will
>
> "taurusbeeegot" wrote:
>
> > I've had my computer for about two months now. It came with Windows Vista. I
> > installed Norton antivirus on it right away. For the past month it's been
> > crashing almost every other day.
> >
> > I have no idea what is going on. I asked a Dell tech and they said to run
> > startup repair, but I'm still having problems.
> >
> > Thanks!

 
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OldBoy
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Posts: n/a
 
      8th May 2008
"geohen1" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> taurusbeeegot,
>
> I'm George from Norton. I see Will suggested checking if Norton is
> causing your computer to crash. If you are having any trouble with
> your Norton AntiVirus, feel free to email me at my personal address at
> geohen1[at]gmail[dot]com.


George from Norton should have a (E-Mail Removed) e-mail address :-)

 
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