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Crashing bug when creating a rule.

 
 
jimstumbo
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Posts: n/a
 
      26th Jun 2008
I have not figured out how to pass this bug onto MS without having to pay at
least $99, so I will put it here.

I want to create a rule that will send email from a list of people to a
specified folder. To get the names, I first open up a new email, and add a
distribution group to the TO field. I then expand the group, and copy all
the names.

I then go into create a new rule, and in the section for people or
distribution group, I paste in the list of names that I copied earlier. When
I click OK, it tries to verify the names, and cannot locate them, and I click
on Show More Names to bring up the contact list. Each name is highlighted
one at a time, so I click on the name, click ok, then it does it for each
name in the list.

After all the names have been resolved, I change the folder that I want the
mail delivered to. I have tried both Inbox and other folders, makes no
difference. I then click on finish, and it crashes and has to restart
Outlook 2007. If I do not cut and paste the names, and instead just click on
each one to add them to the list of contacts that I want to redirect, it
works fine.

----------------
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Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/comm...utlook.general
 
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jimstumbo
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      26th Jun 2008
I have the CRM Client for Exchange (online only) installed. If I uninstall
the CRM Client for Exchange, then the problem goes away. So something
between the CRM Client for Exchange (online only) and Exchange 2007 is
causing the crash.

Jim

"jimstumbo" wrote:

> I have not figured out how to pass this bug onto MS without having to pay at
> least $99, so I will put it here.
>
> I want to create a rule that will send email from a list of people to a
> specified folder. To get the names, I first open up a new email, and add a
> distribution group to the TO field. I then expand the group, and copy all
> the names.
>
> I then go into create a new rule, and in the section for people or
> distribution group, I paste in the list of names that I copied earlier. When
> I click OK, it tries to verify the names, and cannot locate them, and I click
> on Show More Names to bring up the contact list. Each name is highlighted
> one at a time, so I click on the name, click ok, then it does it for each
> name in the list.
>
> After all the names have been resolved, I change the folder that I want the
> mail delivered to. I have tried both Inbox and other folders, makes no
> difference. I then click on finish, and it crashes and has to restart
> Outlook 2007. If I do not cut and paste the names, and instead just click on
> each one to add them to the list of contacts that I want to redirect, it
> works fine.
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://www.microsoft.com/office/comm...utlook.general

 
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Roady [MVP]
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Posts: n/a
 
      26th Jun 2008
First of all, don't use the suggestion feature for reporting general issues.

> I have not figured out how to pass this bug onto MS without having to pay
> at
> least $99, so I will put it here.

Bug reports are free of charge if they indeed are bugs. There is nothing in
your post that indicates that this is a bug and not just a local system
issue. Did you try reproducing it in Outlook Safe Mode and on another system
already? I cannot repro your issue by the steps you provided so it is either
indeed an issue local to your machine or you are leaving out critical steps
and configuration information.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"jimstumbo" <(E-Mail Removed)> wrote in message
news:3A6808ED-985E-4384-AD3E-(E-Mail Removed)...
> I have not figured out how to pass this bug onto MS without having to pay
> at
> least $99, so I will put it here.
>
> I want to create a rule that will send email from a list of people to a
> specified folder. To get the names, I first open up a new email, and add
> a
> distribution group to the TO field. I then expand the group, and copy all
> the names.
>
> I then go into create a new rule, and in the section for people or
> distribution group, I paste in the list of names that I copied earlier.
> When
> I click OK, it tries to verify the names, and cannot locate them, and I
> click
> on Show More Names to bring up the contact list. Each name is highlighted
> one at a time, so I click on the name, click ok, then it does it for each
> name in the list.
>
> After all the names have been resolved, I change the folder that I want
> the
> mail delivered to. I have tried both Inbox and other folders, makes no
> difference. I then click on finish, and it crashes and has to restart
> Outlook 2007. If I do not cut and paste the names, and instead just click
> on
> each one to add them to the list of contacts that I want to redirect, it
> works fine.



 
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Roady [MVP]
Guest
Posts: n/a
 
      26th Jun 2008
Got latest CRM update installed?
http://www.microsoft.com/downloads/d...3-8309E0CF1BB0

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"jimstumbo" <(E-Mail Removed)> wrote in message
news:AF671FA7-8E68-4B19-AFB3-(E-Mail Removed)...
> I have the CRM Client for Exchange (online only) installed. If I
> uninstall
> the CRM Client for Exchange, then the problem goes away. So something
> between the CRM Client for Exchange (online only) and Exchange 2007 is
> causing the crash.
>
> Jim
>
> "jimstumbo" wrote:
>
>> I have not figured out how to pass this bug onto MS without having to pay
>> at
>> least $99, so I will put it here.
>>
>> I want to create a rule that will send email from a list of people to a
>> specified folder. To get the names, I first open up a new email, and add
>> a
>> distribution group to the TO field. I then expand the group, and copy
>> all
>> the names.
>>
>> I then go into create a new rule, and in the section for people or
>> distribution group, I paste in the list of names that I copied earlier.
>> When
>> I click OK, it tries to verify the names, and cannot locate them, and I
>> click
>> on Show More Names to bring up the contact list. Each name is
>> highlighted
>> one at a time, so I click on the name, click ok, then it does it for each
>> name in the list.
>>
>> After all the names have been resolved, I change the folder that I want
>> the
>> mail delivered to. I have tried both Inbox and other folders, makes no
>> difference. I then click on finish, and it crashes and has to restart
>> Outlook 2007. If I do not cut and paste the names, and instead just
>> click on
>> each one to add them to the list of contacts that I want to redirect, it
>> works fine.
>>
>> ----------------
>> This post is a suggestion for Microsoft, and Microsoft responds to the
>> suggestions with the most votes. To vote for this suggestion, click the
>> "I
>> Agree" button in the message pane. If you do not see the button, follow
>> this
>> link to open the suggestion in the Microsoft Web-based Newsreader and
>> then
>> click "I Agree" in the message pane.
>>
>> http://www.microsoft.com/office/comm...utlook.general


 
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