Outlook 2000 crashes withing 30 seconds of startup. It
freezes and stops responding. I have unistalled Office
completely and reinstalled but problem is the same. I
have done the Detect and Repair function from the help
menu but Outllok crashes before it can finish. I have
downloaded the latest Office updates to no avail.

I don't know if this will help, but did you disable any antivirus programs
prior to installing Outlook?

Fay

"Robert McCoy" <(E-Mail Removed)> wrote in message
news:011401c3d542$d472ff90$(E-Mail Removed)...
> Outlook 2000 crashes withing 30 seconds of startup. It
> freezes and stops responding. I have unistalled Office
> completely and reinstalled but problem is the same. I
> have done the Detect and Repair function from the help
> menu but Outllok crashes before it can finish. I have
> downloaded the latest Office updates to no avail.

I have none installed. I did run online virus scan
though...
>-----Original Message-----
>I don't know if this will help, but did you disable any
antivirus programs
>prior to installing Outlook?
>
>Fay
>
>"Robert McCoy" <(E-Mail Removed)>
wrote in message
>news:011401c3d542$d472ff90$(E-Mail Removed)...
>> Outlook 2000 crashes withing 30 seconds of startup. It
>> freezes and stops responding. I have unistalled Office
>> completely and reinstalled but problem is the same. I
>> have done the Detect and Repair function from the help
>> menu but Outllok crashes before it can finish. I have
>> downloaded the latest Office updates to no avail.
>
>
>.
>

You may have a corrupted outcmd.dat file. This is the file that stores your
toolbar customizations, and when it becomes corrupted, Outlook may hang.
Try renaming or deleting your outcmd.dat file while Outlook is closed.
Renaming it might be the best idea if you have a lot of customizations that
you'd prefer not to lose; that way if renaming the file doesn't solve your
problem, you may be able to restore it later when you do get Outlook working
properly again.

Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In news:011401c3d542$d472ff90$(E-Mail Removed),
Robert McCoy wrote:

> Outlook 2000 crashes withing 30 seconds of startup. It
> freezes and stops responding. I have unistalled Office
> completely and reinstalled but problem is the same. I
> have done the Detect and Repair function from the help
> menu but Outllok crashes before it can finish. I have
> downloaded the latest Office updates to no avail.