Hi.

Windows 2000 sp4 PC with latest updates.
Ran antispyware program for the first time and did a scan.
IT found some clara gain spyware which I removed.

After reboot you can no longer open the antispyware
program. The program hangs at the initial splash screen
and the cpu usage goes up to 100% for the
giantantispywaremain.exe process. This process can be
killed ok. Have tried removing antispyware and
reinstalling but same problem occurs. Anyone any ideas ?

jason

What you could try doing first is disable Microsoft AntiSpyware from the
Notification Area (right click the icon and click Shutdown Microsoft
AntiSpyware). Navigate to c:\program files\Microsoft AntiSpyware and delete
the error log. Go to Ad\Remove Programs (Control Panel) and the uninstall
Microsoft AntiSpware restart the system then install back MSAS.
--

Andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"jason blake" <(E-Mail Removed)> wrote in message
news:091f01c54593$ce6fce30$(E-Mail Removed)...
> Hi.
>
> Windows 2000 sp4 PC with latest updates.
> Ran antispyware program for the first time and did a scan.
> IT found some clara gain spyware which I removed.
>
> After reboot you can no longer open the antispyware
> program. The program hangs at the initial splash screen
> and the cpu usage goes up to 100% for the
> giantantispywaremain.exe process. This process can be
> killed ok. Have tried removing antispyware and
> reinstalling but same problem occurs. Anyone any ideas ?
>
> jason

thanks andre... it worked.

jason


>-----Original Message-----
>What you could try doing first is disable Microsoft
AntiSpyware from the
>Notification Area (right click the icon and click
Shutdown Microsoft
>AntiSpyware). Navigate to c:\program files\Microsoft
AntiSpyware and delete
>the error log. Go to Ad\Remove Programs (Control Panel)
and the uninstall
>Microsoft AntiSpware restart the system then install
back MSAS.
>--
>
>Andre
>http://spaces.msn.com/members/adacosta
>FAQ for MS AntiSpy
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>
>"jason blake" <(E-Mail Removed)>
wrote in message
>news:091f01c54593$ce6fce30$(E-Mail Removed)...
>> Hi.
>>
>> Windows 2000 sp4 PC with latest updates.
>> Ran antispyware program for the first time and did a
scan.
>> IT found some clara gain spyware which I removed.
>>
>> After reboot you can no longer open the antispyware
>> program. The program hangs at the initial splash screen
>> and the cpu usage goes up to 100% for the
>> giantantispywaremain.exe process. This process can be
>> killed ok. Have tried removing antispyware and
>> reinstalling but same problem occurs. Anyone any
ideas ?
>>
>> jason
>
>
>.
>