Microsoft Outlook 2003 (Corporate)
Exchange 2000
Windows XP SP2

Quite a few of our users receive the above error messages when trying to
open emails which contain attachments. If they click okay on the error
message, the email opens, but minus the attachments.

The emails are a mixture of internal/external so are from different sources.

I have tried running various Outlook switches, and new Outlook profiles, but
no success.

Can anyone help?

Thanks!

David

Try this as a first step:

http://www.howto-outlook.com/faq/securetemp.htm

Let me know what happens.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"David" wrote:

> Microsoft Outlook 2003 (Corporate)
> Exchange 2000
> Windows XP SP2
>
> Quite a few of our users receive the above error messages when trying to
> open emails which contain attachments. If they click okay on the error
> message, the email opens, but minus the attachments.
>
> The emails are a mixture of internal/external so are from different sources.
>
> I have tried running various Outlook switches, and new Outlook profiles, but
> no success.
>
> Can anyone help?
>
> Thanks!
>
> David

Still no success, sorry! The OLK directories are empty and permissions are
fine.

Thanks

"K. Orland" wrote:

> Try this as a first step:
>
> http://www.howto-outlook.com/faq/securetemp.htm
>
> Let me know what happens.
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "David" wrote:
>
> > Microsoft Outlook 2003 (Corporate)
> > Exchange 2000
> > Windows XP SP2
> >
> > Quite a few of our users receive the above error messages when trying to
> > open emails which contain attachments. If they click okay on the error
> > message, the email opens, but minus the attachments.
> >
> > The emails are a mixture of internal/external so are from different sources.
> >
> > I have tried running various Outlook switches, and new Outlook profiles, but
> > no success.
> >
> > Can anyone help?
> >
> > Thanks!
> >
> > David

Can the user log into OWA and see the attachments there?

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"David" wrote:

> Still no success, sorry! The OLK directories are empty and permissions are
> fine.
>
> Thanks
>
> "K. Orland" wrote:
>
> > Try this as a first step:
> >
> > http://www.howto-outlook.com/faq/securetemp.htm
> >
> > Let me know what happens.
> >
> > --
> > Kathleen Orland - MVP Outlook
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "David" wrote:
> >
> > > Microsoft Outlook 2003 (Corporate)
> > > Exchange 2000
> > > Windows XP SP2
> > >
> > > Quite a few of our users receive the above error messages when trying to
> > > open emails which contain attachments. If they click okay on the error
> > > message, the email opens, but minus the attachments.
> > >
> > > The emails are a mixture of internal/external so are from different sources.
> > >
> > > I have tried running various Outlook switches, and new Outlook profiles, but
> > > no success.
> > >
> > > Can anyone help?
> > >
> > > Thanks!
> > >
> > > David