Much of the interoperability between Outlook and the other Office programs
only works if the versions are the same, so I think that is the limitation
you're running into in these mixed-version environments.
--
Jocelyn Fiorello
MVP - Outlook
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only to the newsgroup to preserve the message thread. ***
"Marc" wrote:
> Hi there!
> I just upgraded Exchange to version 2003, and also took all of my users
> to outlook 2003. Many users are still using Office 2000 for their Word,
> Excel, and other bits of Office, but have Outlook 2003 installed now. When
> creating a Word document in Word 2000, one user uses the mail function from
> Word, and is receiving the error that Word is unable to load the e-mail
> envelope. It says it could be caused by network connection or the Office
> installation. I have checked the network, connection, and that is not an
> issue, and I have also reloaded his Office applications as well, but still
> have no resolution to this issue. Does anybody have an idea on what could be
> causing this and how to fix it? I have gone through the KB articles, and
> they are kind of segregated in using Office platforms that are on the same
> level only rather than a mixed mode. Is this the only solution to this
> problem? Thanks!
>
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