Gary wrote in news:0a5401c3885e$3ea59c10$(E-Mail Removed):
> I have a user that is getting a registry error code 19 on
> her cd rom devices. I tired to reinstall the driver and
> change the regedit but nothing is working. I am trying to
> avoid reformatting the mcahine. Does anyone have any
> suggestions on how to get the devices to work again? She
> needs to user her CD Rom and CDRW without this she can not
> perform her job function.
>
http://support.microsoft.com/default...b;en-us;314060
may help. There are other KB articles as well, though I don't have
them handy.