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Corrupt data file

 
 
knitter lady
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      13th Mar 2009
Error message tells me to run scanpst.exe. Cannot find in OFFICE 12 - using
Vista. Inbox is okay prior to 3/7 - after that I get the word NONE in teh
date column and nothing else. Not super computer savvy so simple
instructions would be most appreciated.
 
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K. Orland
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      13th Mar 2009
Did you try a file/folder search? That's usually the easiest way to find it.
Once you locate it, double-click it and follow the instructions. The
instructions will include browsing to the location of your PST file so you
need to know that.
Please do this while Outlook is closed.

Once scanpst.exe does its job and finds/repairs errors, when it's complete
run it again. If it finds errors again, keep running it until it finds no
errors. Then open Outlook and see if it has resolved the problem.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"knitter lady" wrote:

> Error message tells me to run scanpst.exe. Cannot find in OFFICE 12 - using
> Vista. Inbox is okay prior to 3/7 - after that I get the word NONE in teh
> date column and nothing else. Not super computer savvy so simple
> instructions would be most appreciated.

 
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Brian Tillman [MVP - Outlook]
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      13th Mar 2009
"knitter lady" <knitter (E-Mail Removed)> wrote in message
news:48008234-82ED-4953-A606-(E-Mail Removed)...

> Error message tells me to run scanpst.exe. Cannot find in OFFICE 12 - using
> Vista. Inbox is okay prior to 3/7 - after that I get the word NONE in teh
> date column and nothing else. Not super computer savvy so simple
> instructions would be most appreciated.


%ProgramFiles%\Microsoft Office\Office12\scanpst.exe
--
Brian Tillman [MVP-Outlook]

 
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DL
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      13th Mar 2009
You need to search, to include hidden files, for scanpst.exe
The default Vista location is;
C:\Users\%username%\AppData\Local\Microsoft\Outlook\


"knitter lady" <knitter (E-Mail Removed)> wrote in message
news:48008234-82ED-4953-A606-(E-Mail Removed)...
> Error message tells me to run scanpst.exe. Cannot find in OFFICE 12 -
> using
> Vista. Inbox is okay prior to 3/7 - after that I get the word NONE in teh
> date column and nothing else. Not super computer savvy so simple
> instructions would be most appreciated.



 
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Brian Tillman [MVP - Outlook]
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      14th Mar 2009
"DL" <address@invalid> wrote in message
news:%(E-Mail Removed)...

> You need to search, to include hidden files, for scanpst.exe
> The default Vista location is;
> C:\Users\%username%\AppData\Local\Microsoft\Outlook\


Um, nope. That's not where scanpst.exe is located, it's where the PST is
located.
--
Brian Tillman [MVP-Outlook]
--
Brian Tillman [MVP-Outlook]

 
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