We run Outlook 2007. A user opened Outlook and received the message "Cannot
start Microsoft Office Outlook. Cannot open the Outlook window." After much
research, the only option that worked was creating a new profile. The old
profile name was "Outlook". I created a new profile using the username.
Outlook opens fine, however, the user lost all their cached entries (.nk2).
I copied the "Outlook.nk2" file
(C:\Users\username\AppData\Roaming\Microsoft\Outlook) and renamed it to the
username, which is the same name as their profile. It still doesn't work.
Everytime the user opens Outlook, the username.nk2 is overwritten with a
blank username.nk2 file. Am I missing something?
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