On Jan 12, 10:37*am, Pete <seepete...@gmail.com> wrote:
> Howdy,
> Here's what going on and if anyone has any ideas/solutions I would
> greatly appreciate it:
> (Outlook 2003 SP3 on Win XP SP3)
> Some of the secretaries have their attorney's email open in the left
> pane so they can copy email from the Inbox to a "To be filed" folder
> so the messages can be imported into our document management
> software. *If the secretary copies one message from the Inbox to the
> "To be filed" folder the received time listed in the "Received" column
> does not change. *If they copy more than one message, the received
> time listed changes to the current time for ONLY the first message.
> The others do not change. *The header info for the changed message
> doesn't change, however.
> The received time does not change if the secretary copies one or more
> than one message from her own Inbox to a folder in her mailbox. *This
> only happens when copies of more than one message occur for mailboxes
> other than the user.
> Thanks!
> pete
SOLVED: Turning off the preview pane allowed the message to be copied
without changing the received time.
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