I have a user who is selecting and copying in box messages and then pasting
them into a folder on her desktop.
At 105Mb she receives the message that the drive is and she cannot paste any
new messages to this folder. However the HDD has 21 GB free and I can copy
other file types to the folder.
I checked locally on my installtion and cannot duplicate.
User's mailbox is at 298MB we have a mail box file size limit of 300MB,
(.pst).
Do these copied messages count against the total maibox size.
The security on the destination folder is Full control and the attributes
are not set to archive or read only.
Any thoughts?

Phil @ DTP wrote:
> I have a user who is selecting and copying in box messages and then
> pasting them into a folder on her desktop.
> At 105Mb she receives the message that the drive is and she cannot
> paste any new messages to this folder. However the HDD has 21 GB free
> and I can copy other file types to the folder.
> I checked locally on my installtion and cannot duplicate.
> User's mailbox is at 298MB we have a mail box file size limit of
> 300MB, (.pst).
> Do these copied messages count against the total maibox size.
> The security on the destination folder is Full control and the
> attributes are not set to archive or read only.
> Any thoughts?

What OS?
Are you moving them to an actual file system folder or into a PST?
If a file system folder, why not a PST?
If a file system folder, what happens if you try to drag any file into that
folder?

No message that is not in the Exchange mailbox will count towards quota.
But, to be pedantic, if the message is *copied* then yes, it would, since
it's still on the server. If it is copied and then deleted, it will still
count until it is removed from the deleted items folder.
--
f.h.

"F.H. Muffman" wrote:

> Phil @ DTP wrote:
> > I have a user who is selecting and copying in box messages and then
> > pasting them into a folder on her desktop.
> > At 105Mb she receives the message that the drive is and she cannot
> > paste any new messages to this folder. However the HDD has 21 GB free
> > and I can copy other file types to the folder.
> > I checked locally on my installtion and cannot duplicate.
> > User's mailbox is at 298MB we have a mail box file size limit of
> > 300MB, (.pst).
> > Do these copied messages count against the total maibox size.
> > The security on the destination folder is Full control and the
> > attributes are not set to archive or read only.
> > Any thoughts?
>
> What OS?
> Are you moving them to an actual file system folder or into a PST?
> If a file system folder, why not a PST?
> If a file system folder, what happens if you try to drag any file into that
> folder?
>
> No message that is not in the Exchange mailbox will count towards quota.
> But, to be pedantic, if the message is *copied* then yes, it would, since
> it's still on the server. If it is copied and then deleted, it will still
> count until it is removed from the deleted items folder.
> --
> f.h.
>
F.H.,
To answer your questions.

What OS? Win XP sp2

Are you moving them to an actual file system folder or into a PST?
Actual sytem folder on desktop: full path; C:\documents and
settings\BG2\desktop\Back up messages RHM corp

If a file system folder, why not a PST?
User wants access from this folder. Messages are moved to the user's archive
file also. This is the user's preference, we recommend using archives and
..PST files.

If a file system folder, what happens if you try to drag any file into that
folder?
Other file types can be copied to the folder.

Thanks
>

Phil @ DTP wrote:
>>> I have a user who is selecting and copying in box messages and then
>>> pasting them into a folder on her desktop.
>>> At 105Mb she receives the message that the drive is and she cannot
>>> paste any new messages to this folder. However the HDD has 21 GB
>>> free and I can copy other file types to the folder.
>>> I checked locally on my installtion and cannot duplicate.
>>> User's mailbox is at 298MB we have a mail box file size limit of
>>> 300MB, (.pst).
>>> Do these copied messages count against the total maibox size.
>>> The security on the destination folder is Full control and the
>>> attributes are not set to archive or read only.
>>> Any thoughts?
>>
>> What OS?
>> Are you moving them to an actual file system folder or into a PST?
>> If a file system folder, why not a PST?
>> If a file system folder, what happens if you try to drag any file
>> into that folder?
>>
>> No message that is not in the Exchange mailbox will count towards
>> quota. But, to be pedantic, if the message is *copied* then yes, it
>> would, since it's still on the server. If it is copied and then
>> deleted, it will still count until it is removed from the deleted
>> items folder..
>>
> F.H.,
> To answer your questions.
>
> What OS? Win XP sp2
>
> Are you moving them to an actual file system folder or into a PST?
> Actual sytem folder on desktop: full path; C:\documents and
> settings\BG2\desktop\Back up messages RHM corp
>
> If a file system folder, why not a PST?
> User wants access from this folder. Messages are moved to the user's
> archive file also. This is the user's preference, we recommend using
> archives and .PST files.
>
> If a file system folder, what happens if you try to drag any file
> into that folder?
> Other file types can be copied to the folder.

When you tried to reproduce the behaviour, did you do it with the users
mailbox? Also, when the error comes up, can you then drag a single mail
message in?

Also, get the error up and try a control-c and then try pasting into
notepad. Does the text show up? If it does, could you paste it here?

--
f.h.