Hi!

I have a problem with Range.CopyPicture method in Office 2007. I have used
same kind of code in Office 2000 and Office 2003 and it works fine. the code
copies ranges from Excel to slides in PowerPoint Presentation.

The problem occurrs when there is a graph on the range that is copied.
Usually the Graph is copied to the picture as well. This is the way it should
go, but sometimes everything else is copied but the graph. The code copies
multiple ranges and these ranges can have multiple graphs. Sometimes
everything copies ok, sometimes some graphs are missing.

There is a parameter for the method which specifies the appearance how the
picture should be copied. The default is xlScreen. If i use xlPrinter instead
of xlScreen the code works, but it is slower and if i want to have colors in
the pictures, i have to select color printer as the active printer.

I would like to use the xlScreen setting because this code is used by many
users on different machines and they may not have printers installed. Or if
they have, they may not have color printer installed.

Can anyone help me with this problem?

Best Regards,
Markus

Hello Markus,

From your post, my understanding on this issue is: you wonder why the
method Range.CopyPicture in Excel 2007 sometimes fails to copy the graphs
in the range, and how to resolve it. If I'm off base, please feel free to
let me know.

Our internal log shows an known issue reported for it and the fix has been
built. I am now contacting the Excel product team for more information and
will get back to you as soon as possible. If you feel it is urgent or
critical for your product, you can contact Microsoft Product Support
directly to discuss additional support options you may have available, by
contacting us at 1-(800)936-5800 or by choosing one of the options listed
at
http://support.microsoft.com/common/...fh;en-us;cntac
tms. Please note that if the issue turns out to be an issue of our product,
the support expense will be refunded in the end.

As for the question about xlPrinter, if xlPrinter is used, the picture is
copied as it will look when it's printed. If a printer is not installed,
there is no way to know what a picture would look like when printed.
Therefore, if we use xlPrinter, it is necessary to install a printer there.

Please let me know if you have any other concerns, or need anything else.

Sincerely,
Jialiang Ge ((E-Mail Removed), remove 'online.')
Microsoft Online Community Support

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Hello Jialiang!

Thank you for your prompt reply. You have understood my question correctly.
I hope you can publish this fix soon. Please keep me up to date on this.

Best regards,
Markus


"Jialiang Ge [MSFT]" wrote:

> Hello Markus,
>
> From your post, my understanding on this issue is: you wonder why the
> method Range.CopyPicture in Excel 2007 sometimes fails to copy the graphs
> in the range, and how to resolve it. If I'm off base, please feel free to
> let me know.
>
> Our internal log shows an known issue reported for it and the fix has been
> built. I am now contacting the Excel product team for more information and
> will get back to you as soon as possible. If you feel it is urgent or
> critical for your product, you can contact Microsoft Product Support
> directly to discuss additional support options you may have available, by
> contacting us at 1-(800)936-5800 or by choosing one of the options listed
> at
> http://support.microsoft.com/common/...fh;en-us;cntac
> tms. Please note that if the issue turns out to be an issue of our product,
> the support expense will be refunded in the end.
>
> As for the question about xlPrinter, if xlPrinter is used, the picture is
> copied as it will look when it's printed. If a printer is not installed,
> there is no way to know what a picture would look like when printed.
> Therefore, if we use xlPrinter, it is necessary to install a printer there.
>
> Please let me know if you have any other concerns, or need anything else.
>
> Sincerely,
> Jialiang Ge ((E-Mail Removed), remove 'online.')
> Microsoft Online Community Support
>
> ==================================================
> For MSDN subscribers whose posts are left unanswered, please check this
> document: http://blogs.msdn.com/msdnts/pages/postingAlias.aspx
>
> Get notification to my posts through email? Please refer to
> http://msdn.microsoft.com/subscripti...ult.aspx#notif
> ications. If you are using Outlook Express/Windows Mail, please make sure
> you clear the check box "Tools/Options/Read: Get 300 headers at a time" to
> see your reply promptly.
>
> Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
> where an initial response from the community or a Microsoft Support
> Engineer within 1 business day is acceptable. Please note that each follow
> up response may take approximately 2 business days as the support
> professional working with you may need further investigation to reach the
> most efficient resolution. The offering is not appropriate for situations
> that require urgent, real-time or phone-based interactions or complex
> project analysis and dump analysis issues. Issues of this nature are best
> handled working with a dedicated Microsoft Support Engineer by contacting
> Microsoft Customer Support Services (CSS) at
> http://msdn.microsoft.com/subscripti...t/default.aspx.
> ==================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>

Hello Markus,

Would you send an email to me so that we can communicate with this issue
more efficient? You may email me at: (E-Mail Removed)(remove
"online.")

Thanks.

Sincerely,
Jialiang Ge ((E-Mail Removed), remove 'online.')
Microsoft Online Community Support

=================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

Hello Markus,

Would you send an email to me so that we can communicate with this issue
more efficient? You may email me at: (E-Mail Removed)(remove
"online.")

Thanks.

Sincerely,
Jialiang Ge ((E-Mail Removed), remove 'online.')
Microsoft Online Community Support

=================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=================================================
This posting is provided "AS IS" with no warranties, and confers no rights.