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Contstant Credential Prompt - SBS 2008 Standard, Win 7, Outlook 07

 
 
Paul Pincente
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      29th Dec 2009
I've run into an issue with Outlook 2007 constantly asking for user name and
password on Windows 7 clients connected to a SBS 2008 network.

The type of password prompt that comes up is the same that you get when
connecting from outside the lan using RPC over HTTP - the window indicates
that the connection is being made to "remote.xxxx.xxx"

This problem occurs when the windows 7 clients are on the LAN. Even though
the prompts come up repeatedly, outlook still connects and email flows fine.

When the computers were first setup a couple of weeks ago, there were no
issues.

However, since then we've been trying to get the built-in VPN working, and
there has been issues with that as well.

At first, when attempting to enable the VPN via the SBS wizard, the wizard
indicated that it had completed successfully, but the status of the VPN on
the admin console still showed 'off'

After disabling the RRAS and running the 'Fix my network' wizard a couple of
times, the VPN wizard enabled properly, and seems to be working OK, other
than name resolution (another topic entirely!)

Since the above VPN fix, the password issue has now appeared. Google turns
up alot of results for repeated password dialogs, but none seem to be helping
to resolve this.

I have tried removing the outlook profile and recreating it, removing stored
passwords, disabling RPC over HTTP, nothing seems to have any effect. Server
is fully patched via windows update, and it is a very standard SBS config.
Just setup a brand new Dell desktop today on the network, same problem occurs
once outlook is configured.

Intrestingly enough, other network machines with Outlook 2003 and Win XP
have no issues.

Has anyone seen anything like this? Any help would be greatly appreciated!!

Cheers,

Paul

 
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Sev
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      12th Jan 2010

I am having the exact same problem.

Our system is SBS 2008, Windows 7, Office 2007.

Have you had any luck yet finding a solution, Paul?
 
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David
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      16th Feb 2010
I am also having the same problem - but it only started happening after my
last Windows Update. Below are the updated that installed..

Security Update for Windows Server 2008 x64 Edition (KB977165)
Security Update for Windows Server 2008 x64 Edition (KB967723)
Security Update for Windows Server 2008 x64 Edition (KB972270)
Cumulative Security Update for ActiveX Killbits for Windows Server 2008 x64
Edition (KB978262)
Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based
Systems (KB973688)
Update for Windows Server 2008 x64 Edition (KB973687)
Windows Malicious Software Removal Tool x64 - February 2010 (KB890830)
Update for Windows Server 2008 x64 Edition (KB976470)
Security Update for Windows Server 2008 x64 Edition (KB967723)
Security Update for Windows Server 2008 x64 Edition (KB978251)
Security Update for Windows Server 2008 x64 Edition (KB975560)
Cumulative Security Update for Internet Explorer 8 for Windows Server 2008
x64 Edition (KB978207)
Update for Windows Server 2008 x64 Edition (KB976098)
Update for Windows Server 2008 x64 Edition (KB971737)
Platform Update for Windows Server 2008 x64-Edition (KB971644)
Security Update for Windows Server 2008 x64 Edition (KB971468)
Update for Windows Server 2008 x64 Edition (KB970430)
Security Update for Windows Server 2008 x64 Edition (KB974318)
Update for Internet Explorer 8 Compatibility View List for Windows Server
2008 x64 Edition (KB978506)
Update for Windows Server 2008 x64 Edition (KB973917)
Security Update for Windows Server 2008 x64 Edition (KB974145)
Security Update for Windows Server 2008 x64 Edition (KB977290)
Security Update for Jscript 5.8 for Windows Server 2008 x64 Edition (KB971961)

 
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LICN
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      26th Feb 2010
Same issue here. It happens with XP Clients too if they are running Outlook
07. AS posted below this started after I ran updates and rebooted. Not sure
which one it is yet.

"Paul Pincente" wrote:

> I've run into an issue with Outlook 2007 constantly asking for user name and
> password on Windows 7 clients connected to a SBS 2008 network.
>
> The type of password prompt that comes up is the same that you get when
> connecting from outside the lan using RPC over HTTP - the window indicates
> that the connection is being made to "remote.xxxx.xxx"
>
> This problem occurs when the windows 7 clients are on the LAN. Even though
> the prompts come up repeatedly, outlook still connects and email flows fine.
>
> When the computers were first setup a couple of weeks ago, there were no
> issues.
>
> However, since then we've been trying to get the built-in VPN working, and
> there has been issues with that as well.
>
> At first, when attempting to enable the VPN via the SBS wizard, the wizard
> indicated that it had completed successfully, but the status of the VPN on
> the admin console still showed 'off'
>
> After disabling the RRAS and running the 'Fix my network' wizard a couple of
> times, the VPN wizard enabled properly, and seems to be working OK, other
> than name resolution (another topic entirely!)
>
> Since the above VPN fix, the password issue has now appeared. Google turns
> up alot of results for repeated password dialogs, but none seem to be helping
> to resolve this.
>
> I have tried removing the outlook profile and recreating it, removing stored
> passwords, disabling RPC over HTTP, nothing seems to have any effect. Server
> is fully patched via windows update, and it is a very standard SBS config.
> Just setup a brand new Dell desktop today on the network, same problem occurs
> once outlook is configured.
>
> Intrestingly enough, other network machines with Outlook 2003 and Win XP
> have no issues.
>
> Has anyone seen anything like this? Any help would be greatly appreciated!!
>
> Cheers,
>
> Paul
>

 
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