When I select control panel the desktop icons and start toolbar disappear
then slowly reappear.As a result I am unable to access the control panel. I
tried accessing thru "MY Computer", "Start/settings", and using "run/control"
options. This is a real pain in the neck. I checked the event log and found
that the shell closed and reset.

Hi Grandpa Jones,

Check the event log to get more details about the crash that had occurred.
See: http://www.winxptutor.com/eventlog.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Grandpa Jones" <Grandpa (E-Mail Removed)> wrote in message news:8BE9128D-D649-4C38-8161-(E-Mail Removed)...
When I select control panel the desktop icons and start toolbar disappear
then slowly reappear.As a result I am unable to access the control panel. I
tried accessing thru "MY Computer", "Start/settings", and using "run/control"
options. This is a real pain in the neck. I checked the event log and found
that the shell closed and reset.

I checked the event log and all it said was the shell closed unexpectedly and
reopened. The link to MS says no further action is required but I still need
to access the control panel.

"Ramesh, MS-MVP" wrote:

> Hi Grandpa Jones,
>
> Check the event log to get more details about the crash that had occurred.
> See: http://www.winxptutor.com/eventlog.htm
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "Grandpa Jones" <Grandpa (E-Mail Removed)> wrote in message news:8BE9128D-D649-4C38-8161-(E-Mail Removed)...
> When I select control panel the desktop icons and start toolbar disappear
> then slowly reappear.As a result I am unable to access the control panel. I
> tried accessing thru "MY Computer", "Start/settings", and using "run/control"
> options. This is a real pain in the neck. I checked the event log and found
> that the shell closed and reset.
>

Did the report reveal the module name?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"grandpa jones" <grandpa (E-Mail Removed)> wrote in message newsECA210F-E196-4620-A73B-(E-Mail Removed)...
I checked the event log and all it said was the shell closed unexpectedly and
reopened. The link to MS says no further action is required but I still need
to access the control panel.

"Ramesh, MS-MVP" wrote:

> Hi Grandpa Jones,
>
> Check the event log to get more details about the crash that had occurred.
> See: http://www.winxptutor.com/eventlog.htm
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "Grandpa Jones" <Grandpa (E-Mail Removed)> wrote in message news:8BE9128D-D649-4C38-8161-(E-Mail Removed)...
> When I select control panel the desktop icons and start toolbar disappear
> then slowly reappear.As a result I am unable to access the control panel. I
> tried accessing thru "MY Computer", "Start/settings", and using "run/control"
> options. This is a real pain in the neck. I checked the event log and found
> that the shell closed and reset.
>