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Control Panel - Administrative Tools, Network Connections responding one time only

 
 
Andra
Guest
Posts: n/a
 
      25th May 2006
Win XP Prof. SP2
Open Control Panel, double click Adm Tools, OK. Go back, double click either
Adm Tools or Netw connections (or any that is shown under Control Panel in
Windows Explorer - My Computer), nothing happens.

it really seems it's some virus, but Norton AV does not detect any (though
first run deleted some trojans).

Any help?


 
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Steven L Umbach
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Posts: n/a
 
      26th May 2006
It could be malware or other problem such as software conflict. Check the
logs via Event Viewer to see if any error/warnings are shown that could be
relevant. Try booting into Safe Mode to see if that makes any difference
then some startup program/process/service is causing the problem and if that
works msconfig can be used to troubleshoot via selective startup. Use Task
Manager and look at processes to see if any process [other than system idle
process] is using a large amount of the CPU when you experience the problem
which could help identify such. Make sure you scan for viruses in Safe Mode
also and that you scan for spyware also in Safe Mode being sure to use the
latest definitions for any program you use to scan with. If you do not have
a spyware detection and removal program try the free for personal use
AdAware SE. If you don't make any progress you may want to consider doing an
upgrade/repair installation though you would need to first install your
service pack when done [if not included on the install disk] and then all
critical security updates from Windows Updates. --- Steve

http://www.lavasoft.de/software/adaware/ --- AdAware SE
http://www.microsoft.com/athome/secu...2/Default.mspx
--- Protect Your PC tips and links on how to deal with spyware and malware
http://www.michaelstevenstech.com/XPrepairinstall.htm --- XP repair
install info


"Andra" <andraatlatnetdotlv> wrote in message
news:e4jns8%(E-Mail Removed)...
> Win XP Prof. SP2
> Open Control Panel, double click Adm Tools, OK. Go back, double click
> either
> Adm Tools or Netw connections (or any that is shown under Control Panel in
> Windows Explorer - My Computer), nothing happens.
>
> it really seems it's some virus, but Norton AV does not detect any (though
> first run deleted some trojans).
>
> Any help?
>
>



 
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Andra
Guest
Posts: n/a
 
      26th May 2006
many thanks!

yes, almost all of that tried except reinstallation or repair.
It's all the same in Safe mode.

Btw, what does repair do actually to the existing system? It's not my
computer, I would like to make changes as little as possible.


Steven L Umbach wrote
> It could be malware or other problem such as software conflict. Check the
> logs via Event Viewer to see if any error/warnings are shown that could be
> relevant. Try booting into Safe Mode to see if that makes any difference
> then some startup program/process/service is causing the problem and if

that
> works msconfig can be used to troubleshoot via selective startup. Use

Task
> Manager and look at processes to see if any process [other than system

idle
> process] is using a large amount of the CPU when you experience the

problem
> which could help identify such. Make sure you scan for viruses in Safe

Mode
> also and that you scan for spyware also in Safe Mode being sure to use the
> latest definitions for any program you use to scan with. If you do not

have
> a spyware detection and removal program try the free for personal use
> AdAware SE. If you don't make any progress you may want to consider doing

an
> upgrade/repair installation though you would need to first install your
> service pack when done [if not included on the install disk] and then all
> critical security updates from Windows Updates. --- Steve
>
> http://www.lavasoft.de/software/adaware/ --- AdAware SE
> http://www.microsoft.com/athome/secu...2/Default.mspx
> --- Protect Your PC tips and links on how to deal with spyware and

malware
> http://www.michaelstevenstech.com/XPrepairinstall.htm --- XP repair
> install info
>
>
> "Andra" <andraatlatnetdotlv> wrote in message
> news:e4jns8%(E-Mail Removed)...
> > Win XP Prof. SP2
> > Open Control Panel, double click Adm Tools, OK. Go back, double click
> > either
> > Adm Tools or Netw connections (or any that is shown under Control Panel

in
> > Windows Explorer - My Computer), nothing happens.
> >
> > it really seems it's some virus, but Norton AV does not detect any

(though
> > first run deleted some trojans).
> >
> > Any help?



 
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Steven L Umbach
Guest
Posts: n/a
 
      26th May 2006
A repair installation is a last resort attempt before a clean installation.
A repair/upgrade installation should preserve all the applications and data
on the computer however best practice is to always have backups of any
important data and configuration settings. For XP Pro if the user has any
files encrypted with EFS those files should be decrypted before doing a
clean install or the user will lose permanent access to those files unless
their is a backup of the EFS private key in a password protected .pfx file.
A repair/upgrade installation will often fix operating system related
problems but will not remove malware or spyware. It also would be worthwhile
to try using System File Checker as in sfc /scannow but be sure to have the
install disk handy. The links below explain more. --- Steve

http://www.microsoft.com/resources/d....mspx?mfr=true
--- SFC
http://support.microsoft.com/kb/306952/ --- see What an In-Place Upgrade
Changes and it also applies to XP.

What an In-Place Upgrade Changes
An in-place upgrade: . Rolls back any hotfixes, service packs, and Microsoft
Internet Explorer upgrades to their base versions.
. Refreshes the registry and restores default registry values.
. Reapplies default permissions.
. Reregisters Component Object Model (COM) components and Windows File
Protection (WFP) files.
. Reenumerates Plug and Play devices, including the hardware
abstraction layer (HAL).
. Reenumerates and changes drive letters, based on the current drives
and partitions that are seen during the in-place upgrade and on the rules
that are documented in the following article in the Microsoft Knowledge
Base:


"Andra" <andraatlatnetdotlv> wrote in message
news:(E-Mail Removed)...
> many thanks!
>
> yes, almost all of that tried except reinstallation or repair.
> It's all the same in Safe mode.
>
> Btw, what does repair do actually to the existing system? It's not my
> computer, I would like to make changes as little as possible.
>
>
> Steven L Umbach wrote
>> It could be malware or other problem such as software conflict. Check the
>> logs via Event Viewer to see if any error/warnings are shown that could
>> be
>> relevant. Try booting into Safe Mode to see if that makes any difference
>> then some startup program/process/service is causing the problem and if

> that
>> works msconfig can be used to troubleshoot via selective startup. Use

> Task
>> Manager and look at processes to see if any process [other than system

> idle
>> process] is using a large amount of the CPU when you experience the

> problem
>> which could help identify such. Make sure you scan for viruses in Safe

> Mode
>> also and that you scan for spyware also in Safe Mode being sure to use
>> the
>> latest definitions for any program you use to scan with. If you do not

> have
>> a spyware detection and removal program try the free for personal use
>> AdAware SE. If you don't make any progress you may want to consider doing

> an
>> upgrade/repair installation though you would need to first install your
>> service pack when done [if not included on the install disk] and then
>> all
>> critical security updates from Windows Updates. --- Steve
>>
>> http://www.lavasoft.de/software/adaware/ --- AdAware SE
>> http://www.microsoft.com/athome/secu...2/Default.mspx
>> --- Protect Your PC tips and links on how to deal with spyware and

> malware
>> http://www.michaelstevenstech.com/XPrepairinstall.htm --- XP repair
>> install info
>>
>>
>> "Andra" <andraatlatnetdotlv> wrote in message
>> news:e4jns8%(E-Mail Removed)...
>> > Win XP Prof. SP2
>> > Open Control Panel, double click Adm Tools, OK. Go back, double click
>> > either
>> > Adm Tools or Netw connections (or any that is shown under Control Panel

> in
>> > Windows Explorer - My Computer), nothing happens.
>> >
>> > it really seems it's some virus, but Norton AV does not detect any

> (though
>> > first run deleted some trojans).
>> >
>> > Any help?

>
>



 
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Andra
Guest
Posts: n/a
 
      29th May 2006
ok, I'll try sfc when it's possible.
As far as I understand there is no install disk. OEM.

Steven L Umbach wrote
> A repair installation is a last resort attempt before a clean

installation.
> A repair/upgrade installation should preserve all the applications and

data
> on the computer however best practice is to always have backups of any
> important data and configuration settings. For XP Pro if the user has any
> files encrypted with EFS those files should be decrypted before doing a
> clean install or the user will lose permanent access to those files unless
> their is a backup of the EFS private key in a password protected .pfx

file.
> A repair/upgrade installation will often fix operating system related
> problems but will not remove malware or spyware. It also would be

worthwhile
> to try using System File Checker as in sfc /scannow but be sure to have

the
> install disk handy. The links below explain more. --- Steve
>
>

http://www.microsoft.com/resources/d...l/proddocs/en-
us/system_file_checker.mspx?mfr=true
> --- SFC
> http://support.microsoft.com/kb/306952/ --- see What an In-Place Upgrade
> Changes and it also applies to XP.
>
> What an In-Place Upgrade Changes
> An in-place upgrade: . Rolls back any hotfixes, service packs, and

Microsoft
> Internet Explorer upgrades to their base versions.
> . Refreshes the registry and restores default registry values.
> . Reapplies default permissions.
> . Reregisters Component Object Model (COM) components and Windows

File
> Protection (WFP) files.
> . Reenumerates Plug and Play devices, including the hardware
> abstraction layer (HAL).
> . Reenumerates and changes drive letters, based on the current

drives
> and partitions that are seen during the in-place upgrade and on the rules
> that are documented in the following article in the Microsoft Knowledge
> Base:
>
>
> "Andra" <andraatlatnetdotlv> wrote in message
> news:(E-Mail Removed)...
> > many thanks!
> >
> > yes, almost all of that tried except reinstallation or repair.
> > It's all the same in Safe mode.
> >
> > Btw, what does repair do actually to the existing system? It's not my
> > computer, I would like to make changes as little as possible.
> >
> >
> > Steven L Umbach wrote
> >> It could be malware or other problem such as software conflict. Check

the
> >> logs via Event Viewer to see if any error/warnings are shown that could
> >> be
> >> relevant. Try booting into Safe Mode to see if that makes any

difference
> >> then some startup program/process/service is causing the problem and if

> > that
> >> works msconfig can be used to troubleshoot via selective startup. Use

> > Task
> >> Manager and look at processes to see if any process [other than system

> > idle
> >> process] is using a large amount of the CPU when you experience the

> > problem
> >> which could help identify such. Make sure you scan for viruses in Safe

> > Mode
> >> also and that you scan for spyware also in Safe Mode being sure to use
> >> the
> >> latest definitions for any program you use to scan with. If you do not

> > have
> >> a spyware detection and removal program try the free for personal use
> >> AdAware SE. If you don't make any progress you may want to consider

doing
> > an
> >> upgrade/repair installation though you would need to first install your
> >> service pack when done [if not included on the install disk] and then
> >> all
> >> critical security updates from Windows Updates. --- Steve
> >>
> >> http://www.lavasoft.de/software/adaware/ --- AdAware SE
> >>

http://www.microsoft.com/athome/secu...2/Default.mspx
> >> --- Protect Your PC tips and links on how to deal with spyware and

> > malware
> >> http://www.michaelstevenstech.com/XPrepairinstall.htm --- XP repair
> >> install info
> >>
> >>
> >> "Andra" <andraatlatnetdotlv> wrote in message
> >> news:e4jns8%(E-Mail Removed)...
> >> > Win XP Prof. SP2
> >> > Open Control Panel, double click Adm Tools, OK. Go back, double click
> >> > either
> >> > Adm Tools or Netw connections (or any that is shown under Control

Panel
> > in
> >> > Windows Explorer - My Computer), nothing happens.
> >> >
> >> > it really seems it's some virus, but Norton AV does not detect any

> > (though
> >> > first run deleted some trojans).
> >> >
> >> > Any help?



 
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