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continuous reboot after logging in

 
 
veredgf
Guest
Posts: n/a
 
      26th Jul 2004
Hi,

I am trying to find out what can be the cause for win2k (fully updated
with patches and SP4 for a while) to continuously reboot right after
login. I get the personal settings loading, I can see my desktop
wallpaper and right after that the system reboots.

I've tried disabling the network card, removing most elements from the
"RUN" key in the registry, checked the eventlogs and found nothing
that might help me... (all from 'safe mode' which works fine).

I'm at a loss... and about to format the OS (too tired to think of
this....).

Any help would be very much appreciated....

Vered
 
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Pegasus
Guest
Posts: n/a
 
      26th Jul 2004

"veredgf" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi,
>
> I am trying to find out what can be the cause for win2k (fully updated
> with patches and SP4 for a while) to continuously reboot right after
> login. I get the personal settings loading, I can see my desktop
> wallpaper and right after that the system reboots.
>
> I've tried disabling the network card, removing most elements from the
> "RUN" key in the registry, checked the eventlogs and found nothing
> that might help me... (all from 'safe mode' which works fine).
>
> I'm at a loss... and about to format the OS (too tired to think of
> this....).
>
> Any help would be very much appreciated....
>
> Vered


This could be caused by an inappropriate permissions setting
for userinit.exe, by some change in the drive letter assignments,
or by a problem with your paging file. What's changed recently?


 
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Geoffw
Guest
Posts: n/a
 
      26th Jul 2004

"Pegasus" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "veredgf" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Hi,
> >
> > I am trying to find out what can be the cause for win2k

(fully updated
> > with patches and SP4 for a while) to continuously reboot

right after
> > login. I get the personal settings loading, I can see my

desktop
> > wallpaper and right after that the system reboots.
> >
> > I've tried disabling the network card, removing most

elements from the
> > "RUN" key in the registry, checked the eventlogs and

found nothing
> > that might help me... (all from 'safe mode' which works

fine).
> >
> > I'm at a loss... and about to format the OS (too tired

to think of
> > this....).
> >
> > Any help would be very much appreciated....
> >
> > Vered

>
> This could be caused by an inappropriate permissions

setting
> for userinit.exe, by some change in the drive letter

assignments,
> or by a problem with your paging file. What's changed

recently?
>
>

try a boot from VD and run repair

good luck

Geoff


 
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Mark Brown[MSFT]
Guest
Posts: n/a
 
      26th Jul 2004
| From: (E-Mail Removed) (veredgf)
| Newsgroups: microsoft.public.win2000.general
| Subject: continuous reboot after logging in
| Date: 25 Jul 2004 22:52:34 -0700
| Organization: http://groups.google.com
|
| Hi,
|
| I am trying to find out what can be the cause for win2k (fully updated
| with patches and SP4 for a while) to continuously reboot right after
| login. I get the personal settings loading, I can see my desktop
| wallpaper and right after that the system reboots.
|
| I've tried disabling the network card, removing most elements from the
| "RUN" key in the registry, checked the eventlogs and found nothing
| that might help me... (all from 'safe mode' which works fine).
|
| I'm at a loss... and about to format the OS (too tired to think of
| this....).
|
| Any help would be very much appreciated....
|
| Vered
|

Hi Vered,
We know that safe mode works, and I hope we can get to this before you
decide to rebuild.
There are a few things that we can do to trouble shoot this.
The cause maybe profile related or an application that is running in the
background that
is not releasing its handle. We need to pin point, or identify the exact
cause in order to fix this.

This may take some work.....

STEP 1.
We need to get a file from an XP machine called "MSconfig.exe" and copy it
to the 2000 server.
It is located in XP at this location C:\windows\pchealth\helpctr\binaries...

- copy this file to the desktop of the server
- launch it
- at the last tab at the top of the "MSconfig window" please goto the
"startup" tab
- select the "disable all" button
- select "apply" then "ok"
- it will require you to "restart" select "ok"
- when the server comes up to the desktop.... it will present you with
MSconfig again (close it)
- then we must reboot again, this time to test if it was a startup item
causing the issue.....

If this was successful.... then it is determined that it is a "startup
item" causing the issue.
(If no change after "all startup items" are all disabled, proceed to step
2.)

The next step is to begin to re-enable the "startup items" again until the
logoff hangs start occure.

- launch "MSconfig" again
- goto "startup" tab again, and start manually enabling with "check marks"
one group of items at a time.
(ie enable all items related to antivirus etc....) until we can identify
what startup item is causing the issue.
- to test which item is causing the issue, a reboot after each change is
required.



STEP 2.

- launch "MSconfig"
- goto the "services tab"
- at the bottom of the window put a "check" in the checkbox for "hide all
Microsoft services"
- then select "disable all" button
- select "apply" then "ok"
- it will require you to "restart" select "ok"
- when the server comes up to the desktop.... it will present you with
MSconfig again (close it)
- then we must reboot again, this time to test if it was a 3rd party
service causing the issue.....

If this was successful.... then it is determined that it is a "3rd party
service" causing the issue.
(If no change after "all 3rd party services" are all disabled, proceed to
step 3.)

The next step is to begin to re-enable the "3rd party services" again until
the logoff delays start occure.

- launch "MSconfig" again
- goto "startup" tab again, and start manually enabling with "check marks"
one group of "3rd party services" at a time.
(ie enable all items related to antivirus etc....) until we can identify
what "3rd party services" are causing the issue.
- to test which service is causing the issue, a reboot after each change is
required.

STEP 3.

If none of these steps have identified the cupret, then we must return your
system back to
its original state.

- Launch "MSconfig"
- at the last tab at the top of the "MSconfig window" please goto the
"startup" tab
- select the "enable all" button
- goto the "services tab"
- at the bottom of the window remove the "check" in the checkbox for "hide
all Microsoft services"
- then select "enable all" button
- select "apply" then "ok"
- it will require you to "restart" select "ok"
- when the server comes up to the desktop.... it will present you with
MSconfig again (remove the check mark to show every time, then slect "ok"
to close.

Now your system is back to where you started.

Please let me know what you have found out.

Thanks

~~ Mark Brown ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

 
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=?Utf-8?B?bmliYmxl?=
Guest
Posts: n/a
 
      28th Aug 2004
Hi Mark,
I'm having a similar problem with my Win2K box. I followed all your steps
(upto step 3) but I'm still unable to stop it from rebooting automatically.
My machine reboots shortly after it displays the login screen.

Everything was fine till I increased the screen resolution and the monitor
went dark complaining that it was out of range. To fix that I went into 'Safe
Mode' and tried to reset the resolution. That didnt work. Then I tried to do
the same through 'Enable VGA' mode and that seemed to have reset the
resolution (atleast until the login screen) but it brought the current
problem of the reboots.

I was wondering if my display driver is corrupted somehow and the OS is
crashing out when it tries to load it. I dont know.

Any help is appreciated.

thanks,
n

"Mark Brown[MSFT]" wrote:

> | From: (E-Mail Removed) (veredgf)
> | Newsgroups: microsoft.public.win2000.general
> | Subject: continuous reboot after logging in
> | Date: 25 Jul 2004 22:52:34 -0700
> | Organization: http://groups.google.com
> |
> | Hi,
> |
> | I am trying to find out what can be the cause for win2k (fully updated
> | with patches and SP4 for a while) to continuously reboot right after
> | login. I get the personal settings loading, I can see my desktop
> | wallpaper and right after that the system reboots.
> |
> | I've tried disabling the network card, removing most elements from the
> | "RUN" key in the registry, checked the eventlogs and found nothing
> | that might help me... (all from 'safe mode' which works fine).
> |
> | I'm at a loss... and about to format the OS (too tired to think of
> | this....).
> |
> | Any help would be very much appreciated....
> |
> | Vered
> |
>
> Hi Vered,
> We know that safe mode works, and I hope we can get to this before you
> decide to rebuild.
> There are a few things that we can do to trouble shoot this.
> The cause maybe profile related or an application that is running in the
> background that
> is not releasing its handle. We need to pin point, or identify the exact
> cause in order to fix this.
>
> This may take some work.....
>
> STEP 1.
> We need to get a file from an XP machine called "MSconfig.exe" and copy it
> to the 2000 server.
> It is located in XP at this location C:\windows\pchealth\helpctr\binaries...
>
> - copy this file to the desktop of the server
> - launch it
> - at the last tab at the top of the "MSconfig window" please goto the
> "startup" tab
> - select the "disable all" button
> - select "apply" then "ok"
> - it will require you to "restart" select "ok"
> - when the server comes up to the desktop.... it will present you with
> MSconfig again (close it)
> - then we must reboot again, this time to test if it was a startup item
> causing the issue.....
>
> If this was successful.... then it is determined that it is a "startup
> item" causing the issue.
> (If no change after "all startup items" are all disabled, proceed to step
> 2.)
>
> The next step is to begin to re-enable the "startup items" again until the
> logoff hangs start occure.
>
> - launch "MSconfig" again
> - goto "startup" tab again, and start manually enabling with "check marks"
> one group of items at a time.
> (ie enable all items related to antivirus etc....) until we can identify
> what startup item is causing the issue.
> - to test which item is causing the issue, a reboot after each change is
> required.
>
>
>
> STEP 2.
>
> - launch "MSconfig"
> - goto the "services tab"
> - at the bottom of the window put a "check" in the checkbox for "hide all
> Microsoft services"
> - then select "disable all" button
> - select "apply" then "ok"
> - it will require you to "restart" select "ok"
> - when the server comes up to the desktop.... it will present you with
> MSconfig again (close it)
> - then we must reboot again, this time to test if it was a 3rd party
> service causing the issue.....
>
> If this was successful.... then it is determined that it is a "3rd party
> service" causing the issue.
> (If no change after "all 3rd party services" are all disabled, proceed to
> step 3.)
>
> The next step is to begin to re-enable the "3rd party services" again until
> the logoff delays start occure.
>
> - launch "MSconfig" again
> - goto "startup" tab again, and start manually enabling with "check marks"
> one group of "3rd party services" at a time.
> (ie enable all items related to antivirus etc....) until we can identify
> what "3rd party services" are causing the issue.
> - to test which service is causing the issue, a reboot after each change is
> required.
>
> STEP 3.
>
> If none of these steps have identified the cupret, then we must return your
> system back to
> its original state.
>
> - Launch "MSconfig"
> - at the last tab at the top of the "MSconfig window" please goto the
> "startup" tab
> - select the "enable all" button
> - goto the "services tab"
> - at the bottom of the window remove the "check" in the checkbox for "hide
> all Microsoft services"
> - then select "enable all" button
> - select "apply" then "ok"
> - it will require you to "restart" select "ok"
> - when the server comes up to the desktop.... it will present you with
> MSconfig again (remove the check mark to show every time, then slect "ok"
> to close.
>
> Now your system is back to where you started.
>
> Please let me know what you have found out.
>
> Thanks
>
> ~~ Mark Brown ~~
> ~ Performance Support Specialist,
> ~ Microsoft Enterprise Platforms Support
> ~ This posting is provided "AS IS" with no warranties, and confers no
> rights.
> ~ Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
> ~ Note: For the benefit of the community-at-large, all responses to this
> message are best directed to the newsgroup/thread from which they
> originated.
>
>

 
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