Yes, the fact he simply turned it off rather than shut down is the likely
cause of the problem.
Since you don't have a disk, you likely have a recovery partition, either
check the HP documentation on how to recover or contact HP tech support.
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
"Kathy" <(E-Mail Removed)> wrote in message
news:0a9e01c34d59$37610880$(E-Mail Removed)...
> When I turn on the computer, I get the normal black XP
> screen and then I get the hp blue screen for 8 seconds,
> then the BIOS screen for a blink of an eye. Then it starts
> all over again. Hit F8 till I finally got to where I could
> got into safe mode, but it was still a black screen, not
> the usual safe mode. I go the Windows Adavned Options
> Menu and tried everything but nothing fixed the problem.
>
> This is my boss' computer and he says he turned the
> computer off rather than shutting down. Could this be a
> contributing factor? He obviously knows nothing about
> computers. The other problem is XP came loaded with the
> computer and we don't seem to even have a recovery disk.
> Suggestions?
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