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Continual Password Prompt - Outlook 2007, Win 7, Exchange 2007

 
 
Paul Pincente
Guest
Posts: n/a
 
      10th Jan 2010

Hello,

We are experiencing a strange problem with three Win7 clients on a SBS 2008
network.

Whenever outlook is launched, the user is asked for their user name and
password, similar to when a remote user connects from outside the network
using RPC over HTTP.

No matter how many times the user name/password are entered, the prompt
continues to appear. Only after cancelling the prompt can the user get into
Outlook and use the program - Outlook reports that exchange is connected,
mail works as expected.

However, the prompt continues to appear.

This happens whether the user is on the local network, or working remotely.

We have tried removing the profile, repairing the installation, and the
problem still persists.

This problem does not occur on Win XP clients with Outlook 2003.

Can anyone suggest a possible starting point to resolve this issue? It is
becoming quite a nuisance.

Thanks,

Paul
 
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Peter Foldes
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Posts: n/a
 
      10th Jan 2010
Paul

Sometimes scanning of the emails with an Anti Virus or a Security program can have
this issue. Try and disable the email scanning.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Paul Pincente" <(E-Mail Removed)> wrote in message
newsBB1FA23-0E67-46DA-9E5A-(E-Mail Removed)...
> Hello,
>
> We are experiencing a strange problem with three Win7 clients on a SBS 2008
> network.
>
> Whenever outlook is launched, the user is asked for their user name and
> password, similar to when a remote user connects from outside the network
> using RPC over HTTP.
>
> No matter how many times the user name/password are entered, the prompt
> continues to appear. Only after cancelling the prompt can the user get into
> Outlook and use the program - Outlook reports that exchange is connected,
> mail works as expected.
>
> However, the prompt continues to appear.
>
> This happens whether the user is on the local network, or working remotely.
>
> We have tried removing the profile, repairing the installation, and the
> problem still persists.
>
> This problem does not occur on Win XP clients with Outlook 2003.
>
> Can anyone suggest a possible starting point to resolve this issue? It is
> becoming quite a nuisance.
>
> Thanks,
>
> Paul


 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      10th Jan 2010

See if http://support.microsoft.com/default...b;en-us;956531
applies.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

"Paul Pincente" <(E-Mail Removed)> wrote in message
newsBB1FA23-0E67-46DA-9E5A-(E-Mail Removed)...
> Hello,
>
> We are experiencing a strange problem with three Win7 clients on a SBS
> 2008
> network.
>
> Whenever outlook is launched, the user is asked for their user name and
> password, similar to when a remote user connects from outside the network
> using RPC over HTTP.
>
> No matter how many times the user name/password are entered, the prompt
> continues to appear. Only after cancelling the prompt can the user get
> into
> Outlook and use the program - Outlook reports that exchange is connected,
> mail works as expected.
>
> However, the prompt continues to appear.
>
> This happens whether the user is on the local network, or working
> remotely.
>
> We have tried removing the profile, repairing the installation, and the
> problem still persists.
>
> This problem does not occur on Win XP clients with Outlook 2003.
>
> Can anyone suggest a possible starting point to resolve this issue? It is
> becoming quite a nuisance.
>
> Thanks,
>
> Paul


 
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