I'm using Outlook 2003 (full version, not Express) with Windows XP. Recently
switched from dial-up to DSL. With dial-up, I could select a contact,
activate a line on the telephone, then use the phone icon on the standard
toolbar to dial any of the numbers appearing in the drop-down list.

With DSL, this automatic dialing feature no longer works, although I am able
to dial a number manually on the same phone line. Any suggestions?

You can't dial through a DSL line, only through an analog phone line, using a
modem (a regular modem, not a DSL modem). Plug your computer's modem into an
analog phone jack, ie., one that you can get a regular dial tone from.


"Richard Neville" wrote:

> I'm using Outlook 2003 (full version, not Express) with Windows XP. Recently
> switched from dial-up to DSL. With dial-up, I could select a contact,
> activate a line on the telephone, then use the phone icon on the standard
> toolbar to dial any of the numbers appearing in the drop-down list.
>
> With DSL, this automatic dialing feature no longer works, although I am able
> to dial a number manually on the same phone line. Any suggestions?
>
>
>

Thank you. I did that and the automatic dialing worked fine and did not
interfere with the DSL.

"homeLAN" <(E-Mail Removed)> wrote in message
news:3704101B-D65B-4C16-A8C6-(E-Mail Removed)...
> You can't dial through a DSL line, only through an analog phone line,
> using a
> modem (a regular modem, not a DSL modem). Plug your computer's modem into
> an
> analog phone jack, ie., one that you can get a regular dial tone from.
>
>
> "Richard Neville" wrote:
>
>> I'm using Outlook 2003 (full version, not Express) with Windows XP.
>> Recently
>> switched from dial-up to DSL. With dial-up, I could select a contact,
>> activate a line on the telephone, then use the phone icon on the standard
>> toolbar to dial any of the numbers appearing in the drop-down list.
>>
>> With DSL, this automatic dialing feature no longer works, although I am
>> able
>> to dial a number manually on the same phone line. Any suggestions?
>>
>>
>>