I have 1 user that this setting in their Outlook 2003 is grayed out??
(Select Contacts, right-click and select Properties, select the Outlook
Address Book tab)

We are on a windows 2003 domain with Group Policies, but I don't see any
settings for this in any GPO's.

Any help is appreciated.

Thanks

It's not a setting that GPO controls. That symptom usually means that the user does not have the Outlook Address Book in their mail profile. Start at Tools | E-mail Accounts to add it.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54


"John" <(E-Mail Removed)> wrote in message news:u%(E-Mail Removed)...
>I have 1 user that this setting in their Outlook 2003 is grayed out??
> (Select Contacts, right-click and select Properties, select the Outlook
> Address Book tab)
>
> We are on a windows 2003 domain with Group Policies, but I don't see any
> settings for this in any GPO's.
>
> Any help is appreciated.
>
> Thanks
>
>

John <(E-Mail Removed)> wrote:

> I have 1 user that this setting in their Outlook 2003 is grayed out??
> (Select Contacts, right-click and select Properties, select the
> Outlook Address Book tab)

This means that the person has not correctly configured the Outlook Address
Book service in the mail profile. See this:
http://support.microsoft.com/kb/197577/en-us
--
Brian Tillman

>This means that the person has not correctly configured the Outlook Address
>Book service in the mail profile. See this:
>http://support.microsoft.com/kb/197577/en-us

It does not work with Outlook 2003, any other suggestions?

Thanks and rgds.

(E-Mail Removed) <(E-Mail Removed)> wrote:

>> This means that the person has not correctly configured the Outlook
>> Address Book service in the mail profile. See this:
>> http://support.microsoft.com/kb/197577/en-us
>
> It does not work with Outlook 2003, any other suggestions?

Tell us exactly where the process fails and exactly what error messages you
receive when it does.
--
Brian Tillman