I had to wipe out & re-install everything on Dad's computer.
When creating a new email & I hit the "To" button, the contacts aren't
showing up.
How do I fix this?
Thanks-

1. Make sure the Contact folder is enabled as an email address book,
right click the folder choose Properties and Outlook Address Book ensure
checkbox to enable as email address book is checked; if this is dimmed or
greyed then go on to No.2

2. Go to Tools > Email Accounts > check "View or change existing
directories or address books" > is the Outlook Address Book present > if it
is present then remove it close and restart Outlook and then re-add it > if
it isn't present then add it > close and restart Outlook.

3. Check that the Contacts are being seen by creating a new mail message
and using the To button
"Mike" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I had to wipe out & re-install everything on Dad's computer.
> When creating a new email & I hit the "To" button, the contacts aren't
> showing up.
> How do I fix this?
> Thanks-
>

Thanks, worked like a charm.

"Noel All" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> 1. Make sure the Contact folder is enabled as an email address book,
> right click the folder choose Properties and Outlook Address Book ensure
> checkbox to enable as email address book is checked; if this is dimmed or
> greyed then go on to No.2
>
> 2. Go to Tools > Email Accounts > check "View or change existing
> directories or address books" > is the Outlook Address Book present > if
> it
> is present then remove it close and restart Outlook and then re-add it >
> if
> it isn't present then add it > close and restart Outlook.
>
> 3. Check that the Contacts are being seen by creating a new mail
> message
> and using the To button
> "Mike" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>I had to wipe out & re-install everything on Dad's computer.
>> When creating a new email & I hit the "To" button, the contacts aren't
>> showing up.
>> How do I fix this?
>> Thanks-
>>
>
>