The past week every time I try to open an email I get a message box saying
"contacting server for information". I can not cancel or close the box until
it is done. It happens mainly with emails that contain graphics. I am using
a PC and do not have a separate server. I have never had this problem until
the last few days. Any ideas as to where my problems is would be greatly
appreciated.
thanks, Rob

It is hard to say what is going on without knowing any configuration
details.
At the very least include your version of Outlook, the mail account type
that you are using and where the dialog appears (pop-up, new dialog,
tooltip, etc...).

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"RobFnk" <(E-Mail Removed)> wrote in message
news:CC75CE8A-F802-4D7A-AC01-(E-Mail Removed)...
> The past week every time I try to open an email I get a message box saying
> "contacting server for information". I can not cancel or close the box
> until
> it is done. It happens mainly with emails that contain graphics. I am
> using
> a PC and do not have a separate server. I have never had this problem
> until
> the last few days. Any ideas as to where my problems is would be greatly
> appreciated.
> thanks, Rob

"Roady [MVP]" wrote:

> It is hard to say what is going on without knowing any configuration
> details.
> At the very least include your version of Outlook, the mail account type
> that you are using and where the dialog appears (pop-up, new dialog,
> tooltip, etc...).
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "RobFnk" <(E-Mail Removed)> wrote in message
> news:CC75CE8A-F802-4D7A-AC01-(E-Mail Removed)...
> > The past week every time I try to open an email I get a message box saying
> > "contacting server for information". I can not cancel or close the box
> > until
> > it is done. It happens mainly with emails that contain graphics. I am
> > using
> > a PC and do not have a separate server. I have never had this problem
> > until
> > the last few days. Any ideas as to where my problems is would be greatly
> > appreciated.
> > thanks, Rob
>
> I am using Outlook 2007, My mail type is POP/SMTP, I box pops up in the middle or the screen with the heading Microsoft Office Outlook than the message in the middle of the box that says "contacting server for information" It will remain up anywhere from a few seconds to over a minute.
Thanks Rob

Which version of Outlook are you using?
Which mail account type are you using?
Is this only happening for one specific message or for every message that
you receive?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"ritzput" <ritzput.48ogsa@invalid> wrote in message
news:ritzput.48ogsa@invalid...
>
> The past week every time I try to open an email I get a message box
> saying
> "contacting server for information". I can not cancel or close the box
> until
> it is done. It happens mainly with emails that contain graphics. I am
> using
> a PC and do not have a separate server. I have never had this problem
> until
> the last few days. Any ideas as to where my problems is would be
> greatly
> appreciated.
> thanks, Rob
>
> I'm getting same error message lately :"contacting serve for information"
> box pops up (& freeze any further Outlook activity for 15-30 seconds) when
> ever this particular email is highlighted in the preview pane.
>
> This started few weeks ago and wonder if this is an Office update issue.
> Have tried searching on Microsoft Help and nothing!!!
>
> I've searched Microsoft and no solutions. cntrl-shft-F9 doesnt' work i I
> only have 1 account i log into.
>
>
> --
> ritzput