I recently upgraded a XP machine with office 2003 fully patched - to office
2007 SP1

It was done via upgrade license.

Ever since the upgrade the users searches are not working properly. When in
contacts - sometimes the address book will show no matches, but the find bar
- in contacts - will returns all the matches. Then the reverse will happen.

I have seen that the Address Bar search will pull up 8 matches and the Find
Search bar in contacts will return 9 matches.

Can someone please help me with this. I have tried uninstalling office 2007
and office 2003. Then installed office 2003 and tested - same thing.

But if I log on another machine with this users account. Both searches work
fine. So its not the contacts its outlook. How can I rectify this?

Thanks,

Have you tried to recreate the profile in outlook?

"SJMP" wrote:

> I recently upgraded a XP machine with office 2003 fully patched - to office
> 2007 SP1
>
> It was done via upgrade license.
>
> Ever since the upgrade the users searches are not working properly. When in
> contacts - sometimes the address book will show no matches, but the find bar
> - in contacts - will returns all the matches. Then the reverse will happen.
>
> I have seen that the Address Bar search will pull up 8 matches and the Find
> Search bar in contacts will return 9 matches.
>
> Can someone please help me with this. I have tried uninstalling office 2007
> and office 2003. Then installed office 2003 and tested - same thing.
>
> But if I log on another machine with this users account. Both searches work
> fine. So its not the contacts its outlook. How can I rectify this?
>
> Thanks,

yes that was the first thing I tried.

"cemerson" wrote:

> Have you tried to recreate the profile in outlook?
>
> "SJMP" wrote:
>
> > I recently upgraded a XP machine with office 2003 fully patched - to office
> > 2007 SP1
> >
> > It was done via upgrade license.
> >
> > Ever since the upgrade the users searches are not working properly. When in
> > contacts - sometimes the address book will show no matches, but the find bar
> > - in contacts - will returns all the matches. Then the reverse will happen.
> >
> > I have seen that the Address Bar search will pull up 8 matches and the Find
> > Search bar in contacts will return 9 matches.
> >
> > Can someone please help me with this. I have tried uninstalling office 2007
> > and office 2003. Then installed office 2003 and tested - same thing.
> >
> > But if I log on another machine with this users account. Both searches work
> > fine. So its not the contacts its outlook. How can I rectify this?
> >
> > Thanks,