our laptop with windows xp installed has suddenly stopped opening web pages.

It is normally connected to the modem via a wireless adaptor. The belkin
modem 'utility page' shows the modem as being connected to the internet.

Connecting the lap top to the modem via a cable enables us connected to our
voip phone, so something is getting through, but it still will not open web
pages. Grateful for any advice, thanks.

On Mon, 14 Jul 2008 17:07:08 +0100, john westmore_______ wrote:

> our laptop with windows xp installed has suddenly stopped opening web
> pages.
>
> It is normally connected to the modem via a wireless adaptor. The
> belkin modem 'utility page' shows the modem as being connected to the
> internet.
>
> Connecting the lap top to the modem via a cable enables us connected to
> our voip phone, so something is getting through, but it still will not
> open web pages. Grateful for any advice, thanks.

I'll bet a £ to a pinch of **** you're running ZoneAlarm.

Using another computer go to ZoneAlarm's website. Apparently there's a
fix for your problem there.

Your problem is that ZA doesn't play well with one of the latest Windows
XP updates. There have been a few posts in this group over the last few
days with this problem.



--
Liverpool. European City Of Culture 2008
http://www.liverpool08.com

"Aardvark" <(E-Mail Removed)> wrote in message
news:ysLek.75952$(E-Mail Removed)2...
> On Mon, 14 Jul 2008 17:07:08 +0100, john westmore_______ wrote:
>
>> our laptop with windows xp installed has suddenly stopped opening web
>> pages.
>>
>> It is normally connected to the modem via a wireless adaptor. The
>> belkin modem 'utility page' shows the modem as being connected to the
>> internet.
>>
>> Connecting the lap top to the modem via a cable enables us connected to
>> our voip phone, so something is getting through, but it still will not
>> open web pages. Grateful for any advice, thanks.
>
> I'll bet a £ to a pinch of **** you're running ZoneAlarm.
>
> Using another computer go to ZoneAlarm's website. Apparently there's a
> fix for your problem there.
>
> Your problem is that ZA doesn't play well with one of the latest Windows
> XP updates. There have been a few posts in this group over the last few
> days with this problem.
> Liverpool. European City Of Culture 2008
> http://www.liverpool08.com

Aardvark you've hit the nail on the head... we are using zone alarm. we
uninstalled it and everything works perfectly.

Many thanks to you, or should that be Meeny theeenks.

On Mon, 14 Jul 2008 13:04:06 -0700, nobody > wrote:

> For what it's worth, ZA has an update to fix the problem.


I told the OP that.


--
Liverpool. European City Of Culture 2008
http://www.liverpool08.com

"Aardvark" <(E-Mail Removed)> wrote in message
news:zPNek.246308$(E-Mail Removed)2...
> On Mon, 14 Jul 2008 20:10:10 +0100, john westmore_______ wrote:
>
>> "Aardvark" <(E-Mail Removed)> wrote in message
>> news:ysLek.75952$(E-Mail Removed)2...
>>> On Mon, 14 Jul 2008 17:07:08 +0100, john westmore_______ wrote:
>>>
>>>> our laptop with windows xp installed has suddenly stopped opening web
>>>> pages.
>>>>
>>>> It is normally connected to the modem via a wireless adaptor. The
>>>> belkin modem 'utility page' shows the modem as being connected to the
>>>> internet.
>>>>
>>>> Connecting the lap top to the modem via a cable enables us connected
>>>> to our voip phone, so something is getting through, but it still will
>>>> not open web pages. Grateful for any advice, thanks.
>>>
>>> I'll bet a £ to a pinch of **** you're running ZoneAlarm.
>>>
>>> Using another computer go to ZoneAlarm's website. Apparently there's a
>>> fix for your problem there.
>>>
>>> Your problem is that ZA doesn't play well with one of the latest
>>> Windows XP updates. There have been a few posts in this group over the
>>> last few days with this problem.
>
>> Aardvark you've hit the nail on the head... we are using zone alarm. we
>> uninstalled it and everything works perfectly.

> The credit's not mine. I was merely regurgitating to the best of my
> recollection posts from the last few days. You could have googled to find
> the solution for yourself quicker than posting your OP.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
From the standpoint of a novice, it's not easy to see quite how one would
'google' in such a problem? Would be grateful for a 'mini' education, (i.e.
an example) on that.

On Tue, 15 Jul 2008 15:55:13 +0100, john westmore_______ wrote:

>> The credit's not mine. I was merely regurgitating to the best of my
>> recollection posts from the last few days. You could have googled to
>> find the solution for yourself quicker than posting your OP.
>
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
> From the standpoint of a novice, it's not easy to see quite how one
> would 'google' in such a problem? Would be grateful for a 'mini'
> education, (i.e. an example) on that.


Well, first off I would have searched this newsgroup for recent posts
regarding an inability to see pages in IE or trouble with an internet
connection. Failing that , I would have gone to Google Groups using my
browser and used similar search terms there.

Fortunately I would have found a post made in this group on Sunday at
00.42am by 'Pixel' titled 'Internet Connection Problem' which describes
symptoms similar to your own. On reading the follow-up posts in the
thread I would further have discovered that the OP's problem is exactly
like yours and also that the solution was offered by 'Fergal' at 1.09am
in that thread.

Subsequent to that thread there was at least one post made here, the
solution to which was the same as Pixel's original post (and yours).

In this case Google would have been unnecessary as your answer was
posted in this group 41 hours before you before you posted your OP.



--
Liverpool. European City Of Culture 2008
http://www.liverpool08.com

Aardvark "contributed" in 24hoursupport.helpdesk:

> On Mon, 14 Jul 2008 13:04:06 -0700, nobody > wrote:
>
>> For what it's worth, ZA has an update to fix the problem.
>
>
> I told the OP that.
>
>

You did, yes. Unfortunately, it took you some 20 lines while it took
"nobody" just 4.

;-)

--
<snip>

On Tue, 15 Jul 2008 20:13:14 +0200, Janacandra-lal Murtugudde wrote:

> Aardvark wrote:
>
>> On Tue, 15 Jul 2008 15:55:13 +0100, Raz'tus westmore_______ wrote:
>
>>
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
>> Well, fust off Ah' would gots' searched dis newsgroup for recent posts
>> regardin' an inability t' see pages in IE o' trouble wid an honkey-ass
>> web connecshun. Slap mah fro! Failin' dat , Ah' would gots' gone t'
>> Google Groups usin' mah' browsa' and used similar search terms dere.
>> What it is, Mama!
>
>> Fortunately Ah' would gots' found some post made in dis group on Sunday
>> at 00.42am by 'Pixel' titled 'honkey-ass web Connecshun Problem' which
>> describes symptoms similar t' yo' own. Slap mah fro! On readin' de
>> follow-up posts in de dread Ah' would furda' gots' discovered dat de
>> ****in' OP's problem be 'esactly likes yours and also dat de ****in'
>> solushun wuz offered by 'Fergal' at 1.09am in dat dread. Y' dig?
>
>> Subsequent t' dat dread dere wuz at least one post made here, de
>> solushun t' which wuz de same as Pixel's original post (and yours).
>
>> In dis da' cave Google would gots' been unnecessary as yo' answa' wuz
>> posted in dis group 41 hours before ya' before ya' posted yo' OP.
>
>> -- Liverpool. European City Uh Culture 2008 http://www.liverpool08.com

:-)

I liked that.



--
Liverpool. European City Of Culture 2008
http://www.liverpool08.com

On Tue, 15 Jul 2008 20:18:06 +0200, John Holmes wrote:

> Aardvark "contributed" in 24hoursupport.helpdesk:
>
>> On Mon, 14 Jul 2008 13:04:06 -0700, nobody > wrote:
>>
>>> For what it's worth, ZA has an update to fix the problem.
>>
>>
>> I told the OP that.
>>
>>
>>
> You did, yes. Unfortunately, it took you some 20 lines while it took
> "nobody" just 4.
>
> ;-)


Are you calling me overly verbose, buddy?



--
Liverpool. European City Of Culture 2008
http://www.liverpool08.com

"john westmore_______" <(E-Mail Removed)> wrote in message
news:g5ftjh$hd7$(E-Mail Removed)...
> our laptop with windows xp installed has suddenly stopped opening web
> pages.
>
> It is normally connected to the modem via a wireless adaptor. The belkin
> modem 'utility page' shows the modem as being connected to the internet.
>
> Connecting the lap top to the modem via a cable enables us connected to
> our voip phone, so something is getting through, but it still will not
> open web pages. Grateful for any advice, thanks.
>

Sounds to me like you have some DNS server issues.