I am using a new computer and cannot get the connector to open - it downloads
and I acknowledge terms and then it just says 'the installation of this
package failed' - I can't seem to find any information for this. I've checked
my email connections to Hotmail which are functioning correctly through
outlook. On my old computer it installed first time and worked perfectly -
has anyone any idea what is wrong?
Thanks...

Version of Outlook on each?
Version of Windows on each?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Stuart" <(E-Mail Removed)> wrote in message
news:528205BA-6098-4CD3-A80B-(E-Mail Removed)...
> I am using a new computer and cannot get the connector to open - it
> downloads
> and I acknowledge terms and then it just says 'the installation of this
> package failed' - I can't seem to find any information for this. I've
> checked
> my email connections to Hotmail which are functioning correctly through
> outlook. On my old computer it installed first time and worked perfectly -
> has anyone any idea what is wrong?
> Thanks...

Hi Diane,

Windows XP and Outlook 2003 in both cases...

"Diane Poremsky [MVP]" wrote:

> Version of Outlook on each?
> Version of Windows on each?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "Stuart" <(E-Mail Removed)> wrote in message
> news:528205BA-6098-4CD3-A80B-(E-Mail Removed)...
> > I am using a new computer and cannot get the connector to open - it
> > downloads
> > and I acknowledge terms and then it just says 'the installation of this
> > package failed' - I can't seem to find any information for this. I've
> > checked
> > my email connections to Hotmail which are functioning correctly through
> > outlook. On my old computer it installed first time and worked perfectly -
> > has anyone any idea what is wrong?
> > Thanks...
>
>

Problem solved - I was trying to download as a user once I downloaded as the
administrator all fell into place...

"Stuart" wrote:

> Hi Diane,
>
> Windows XP and Outlook 2003 in both cases...
>
> "Diane Poremsky [MVP]" wrote:
>
> > Version of Outlook on each?
> > Version of Windows on each?
> >
> > --
> > Diane Poremsky [MVP - Outlook]
> > Outlook Tips: http://www.outlook-tips.net/
> > Outlook & Exchange Solutions Center: http://www.slipstick.com
> >
> > Outlook Tips by email:
> > mailto:dailytips-subscribe-(E-Mail Removed)
> >
> > EMO - a weekly newsletter about Outlook and Exchange:
> > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >
> > Let's Really Fix Outlook 2010
> > http://forums.slipstick.com/forumdisplay.php?f=34
> >
> > "Stuart" <(E-Mail Removed)> wrote in message
> > news:528205BA-6098-4CD3-A80B-(E-Mail Removed)...
> > > I am using a new computer and cannot get the connector to open - it
> > > downloads
> > > and I acknowledge terms and then it just says 'the installation of this
> > > package failed' - I can't seem to find any information for this. I've
> > > checked
> > > my email connections to Hotmail which are functioning correctly through
> > > outlook. On my old computer it installed first time and worked perfectly -
> > > has anyone any idea what is wrong?
> > > Thanks...
> >
> >

Thanks for letting us know - it may be helpful to others who have problems
with it and find this thread.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Stuart" <(E-Mail Removed)> wrote in message
news:2F776A37-8D3C-49CA-818E-(E-Mail Removed)...
> Problem solved - I was trying to download as a user once I downloaded as
> the
> administrator all fell into place...
>
> "Stuart" wrote:
>
>> Hi Diane,
>>
>> Windows XP and Outlook 2003 in both cases...
>>
>> "Diane Poremsky [MVP]" wrote:
>>
>> > Version of Outlook on each?
>> > Version of Windows on each?
>> >
>> > --
>> > Diane Poremsky [MVP - Outlook]
>> > Outlook Tips: http://www.outlook-tips.net/
>> > Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >
>> > Outlook Tips by email:
>> > mailto:dailytips-subscribe-(E-Mail Removed)
>> >
>> > EMO - a weekly newsletter about Outlook and Exchange:
>> > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >
>> > Let's Really Fix Outlook 2010
>> > http://forums.slipstick.com/forumdisplay.php?f=34
>> >
>> > "Stuart" <(E-Mail Removed)> wrote in message
>> > news:528205BA-6098-4CD3-A80B-(E-Mail Removed)...
>> > > I am using a new computer and cannot get the connector to open - it
>> > > downloads
>> > > and I acknowledge terms and then it just says 'the installation of
>> > > this
>> > > package failed' - I can't seem to find any information for this. I've
>> > > checked
>> > > my email connections to Hotmail which are functioning correctly
>> > > through
>> > > outlook. On my old computer it installed first time and worked
>> > > perfectly -
>> > > has anyone any idea what is wrong?
>> > > Thanks...
>> >
>> >

"Stuart" <(E-Mail Removed)> wrote in message
news:528205BA-6098-4CD3-A80B-(E-Mail Removed)...

>I am using a new computer and cannot get the connector to open - it downloads
> and I acknowledge terms and then it just says 'the installation of this
> package failed' - I can't seem to find any information for this. I've
> checked
> my email connections to Hotmail which are functioning correctly through
> outlook.

You're contradicting yourself. You say the connect won't work, then you say
Outlook can access Hotmail just fine. It can't be both, since the Outlook
Connector is how you access Hotmail. If you can access Hotmail with Outlook,
the connector must be installed already and working.
--
Brian Tillman [MVP-Outlook]