Is the add-in perhaps listed as disabled?
Help-> About...-> Disabled Items...
Tried removing the account already, restarting Outlook and then adding it
back via Tools-> E-mail Accounts...?
When you get prompted for the type of account, select Other to be able to
choose an Outlook Connector account.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
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"SE" <(E-Mail Removed)> wrote in message
news:5C9B2B34-1A46-4EEB-8EC9-(E-Mail Removed)...
> I've been using Connector with my Outlook 2003 and MSN account since last
> summer with no problems till I changed my pw the other day. It seemed to
> stop
> working completely. Removed connector, reinstalled, repaired, got mad,
> gave
> up and now I'm here cause I hate using 2 different programs for my email
> (using Live Mail now for MSN and Outlook for gmail and work email). When I
> try to add the MSN to Outlook, I get an error that says "The Requested
> Operation Failed" and when I try to add it through Outlook Connector by
> hitting "Add a New Account", it doesn't do anything.
>
> Any ideas?