Hi,

I have 3 PCs, each with Win XP SP3 and Office 2003 installed. I've been
experiencing the blank email body problem with all of them recently when
using the Outlook Connector 12.1 to sync with Windows Live emails.

I installed Outlook Connector 14.0 beta to all of them; it fixed the blank
email body problem on 2 PCs perfectly. But the 3rd PC has a new problem now
after installing the Connector 14.0 beta. When the folders associated with
Windows Live emails clicked, the Outlook displays an error message "Unable to
display the folder". I checked the folder with the pst and ost files, and
they seem to be fine, no ready only or other access restriction.

This problem remains even after I un-installed the Connector 14.0 and
re-installed the Connector 12.1. The only way to get rid of it was to use
the system restore to a check point prior to the Connector 14.0 install.

This only happens to one PC; the other 2 work fine with almost identical
software installed.

Please help. Thanks

Remove your Hotmail account via Tools-> Account Settings...
Restart Outlook and then add the account again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"X" <(E-Mail Removed)> wrote in message
news:37099F6F-1BAD-4927-A8FF-(E-Mail Removed)...
> Hi,
>
> I have 3 PCs, each with Win XP SP3 and Office 2003 installed. I've been
> experiencing the blank email body problem with all of them recently when
> using the Outlook Connector 12.1 to sync with Windows Live emails.
>
> I installed Outlook Connector 14.0 beta to all of them; it fixed the blank
> email body problem on 2 PCs perfectly. But the 3rd PC has a new problem
> now
> after installing the Connector 14.0 beta. When the folders associated
> with
> Windows Live emails clicked, the Outlook displays an error message "Unable
> to
> display the folder". I checked the folder with the pst and ost files, and
> they seem to be fine, no ready only or other access restriction.
>
> This problem remains even after I un-installed the Connector 14.0 and
> re-installed the Connector 12.1. The only way to get rid of it was to use
> the system restore to a check point prior to the Connector 14.0 install.
>
> This only happens to one PC; the other 2 work fine with almost identical
> software installed.
>
> Please help. Thanks

I did it but the problem remains. I even removed the Outlook and reinstalled
Outlook; removed my profile and re-added my profile, no luck.

"Roady [MVP]" wrote:

> Remove your Hotmail account via Tools-> Account Settings...
> Restart Outlook and then add the account again.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "X" <(E-Mail Removed)> wrote in message
> news:37099F6F-1BAD-4927-A8FF-(E-Mail Removed)...
> > Hi,
> >
> > I have 3 PCs, each with Win XP SP3 and Office 2003 installed. I've been
> > experiencing the blank email body problem with all of them recently when
> > using the Outlook Connector 12.1 to sync with Windows Live emails.
> >
> > I installed Outlook Connector 14.0 beta to all of them; it fixed the blank
> > email body problem on 2 PCs perfectly. But the 3rd PC has a new problem
> > now
> > after installing the Connector 14.0 beta. When the folders associated
> > with
> > Windows Live emails clicked, the Outlook displays an error message "Unable
> > to
> > display the folder". I checked the folder with the pst and ost files, and
> > they seem to be fine, no ready only or other access restriction.
> >
> > This problem remains even after I un-installed the Connector 14.0 and
> > re-installed the Connector 12.1. The only way to get rid of it was to use
> > the system restore to a check point prior to the Connector 14.0 install.
> >
> > This only happens to one PC; the other 2 work fine with almost identical
> > software installed.
> >
> > Please help. Thanks
>