Hi,

My granparents recently got a laptop and set up their Outlook Express. Up
until recently they were able to send and receive emails, and now they can
only receive. The following message appears when they try to send an email ..
The connection to the server has failed.
Account: 'mail.tpg.com.au', Server: 'mail.tpg.com.au',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error
Number: 0x800CCC0E

I've having a look with no success (i'm their grandaughter) Does anyone know
how to fix this?

Thanks,

Rachel

Have you checked your firewall settings already?

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communities...xpress.general

Good Luck!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Granddaughter2010" <(E-Mail Removed)> wrote in
message news:1D452E8C-9BFD-4596-A6F0-(E-Mail Removed)...
> Hi,
>
> My granparents recently got a laptop and set up their Outlook Express. Up
> until recently they were able to send and receive emails, and now they can
> only receive. The following message appears when they try to send an
> email ..
> The connection to the server has failed.
> Account: 'mail.tpg.com.au', Server: 'mail.tpg.com.au',
> Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error
> Number: 0x800CCC0E
>
> I've having a look with no success (i'm their grandaughter) Does anyone
> know
> how to fix this?
>
> Thanks,
>
> Rachel

"Roady [MVP]" wrote:

> Have you checked your firewall settings already?
>
> Note that this is an Microsoft Office Outlook forum.
>
> Outlook Express is family of Internet Explorer and Outlook of the Office
> family.
>
> Here is the link for the right forum
> http://www.microsoft.com/communities...xpress.general
>
> Good Luck!
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Granddaughter2010" <(E-Mail Removed)> wrote in
> message news:1D452E8C-9BFD-4596-A6F0-(E-Mail Removed)...
> > Hi,
> >
> > My granparents recently got a laptop and set up their Outlook Express. Up
> > until recently they were able to send and receive emails, and now they can
> > only receive. The following message appears when they try to send an
> > email ..
> > The connection to the server has failed.
> > Account: 'mail.tpg.com.au', Server: 'mail.tpg.com.au',
> > Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error
> > Number: 0x800CCC0E
> >
> > I've having a look with no success (i'm their grandaughter) Does anyone
> > know
> > how to fix this?
> >
> > Thanks,
> >
> > Rachel
>