Connection Problem w/Internet Explorer?

Brenda

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18th Nov 2003

When I get connected to Earthlink (just bought new Dell
w/Earthlink 6 months free), I can use email and IM's but
when the start/home page comes up and/or I try to go to a
website, the page disappears completely and all I see is
my desktop....called Earthlink...they tried couple things
with Internet Explorer, but to no avail. Dell tells me I
have to pay $$ to get software support.

Anyone have any ideas? DESPERATE!

thanks

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