Hello.

In a previous post I asked for help about a problem I have with my
Printer server. A solution that you gave me was to make a change at
the registry but it did not succeeded. Finally I made a dedicated
printer server that only has printers with the idea that with a new
machine it would not make that error. Didn't work, it appears anyway.
The error i receive is;

- The document could not be printed, because the printer is not
connected, not installed or is behind a VPN that prevents the
connection.

Some reasons for this message seems to be when the printer is switched
off, then something is send to print, and afterwards the printer is
switched on. Then this message appears. The error only affects that
printer and after accepting it, the documents start printing. The
Server is a Windows 2000 totally updated. Most computers at the office
uses Windows XP Pro, the rest Windows 2000 Pro. The printers are in
the network and installed locally throw IP ports. Keeping the printer
switched on all the time is not a solution I can have.

Is there anyway to prevent this message to appear?

Thank you for your support.

this is not a Windows error. Where do you see this error? What type of IP
ports are you using?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Gurk" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hello.
>
> In a previous post I asked for help about a problem I have with my
> Printer server. A solution that you gave me was to make a change at
> the registry but it did not succeeded. Finally I made a dedicated
> printer server that only has printers with the idea that with a new
> machine it would not make that error. Didn't work, it appears anyway.
> The error i receive is;
>
> - The document could not be printed, because the printer is not
> connected, not installed or is behind a VPN that prevents the
> connection.
>
> Some reasons for this message seems to be when the printer is switched
> off, then something is send to print, and afterwards the printer is
> switched on. Then this message appears. The error only affects that
> printer and after accepting it, the documents start printing. The
> Server is a Windows 2000 totally updated. Most computers at the office
> uses Windows XP Pro, the rest Windows 2000 Pro. The printers are in
> the network and installed locally throw IP ports. Keeping the printer
> switched on all the time is not a solution I can have.
>
> Is there anyway to prevent this message to appear?
>
> Thank you for your support.
>

This message appears in the server. When installing the printers in
the server, I install them locally. The assistant gives me a choice to
use an IP instead of a LTP or USB port to add them. After giving the
IP and the drivers of the printer, it refers this as IP Port.

Most of the printers are HP Laserjet, if this may help with my
problem.


On 2 abr, 17:38, "Alan Morris [MSFT]" <ala...@online.microsoft.com>
wrote:
> this is not a Windows error. Where do you see this error? What type of IP
> ports are you using?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.

Are you using the Add Printer Wizard to create the printers? What is the
assistant?

If you are not using Standard TCP/IP Ports, I would switch to this port
type.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Gurk" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> This message appears in the server. When installing the printers in
> the server, I install them locally. The assistant gives me a choice to
> use an IP instead of a LTP or USB port to add them. After giving the
> IP and the drivers of the printer, it refers this as IP Port.
>
> Most of the printers are HP Laserjet, if this may help with my
> problem.
>
>
> On 2 abr, 17:38, "Alan Morris [MSFT]" <ala...@online.microsoft.com>
> wrote:
>> this is not a Windows error. Where do you see this error? What type of
>> IP
>> ports are you using?
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base
>> here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>

Yes, I'm using the Add printer wizard that comes with the Windows 2000
Server. I do everything with the options that the OS gives me, I don't
use any third program.

On 3 abr, 18:05, "Alan Morris [MSFT]" <ala...@online.microsoft.com>
wrote:
> Are you using the Add Printer Wizard to create the printers? What is the
> assistant?
>
> If you are not using Standard TCP/IP Ports, I would switch to this port
> type.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Gurk" <gurkga...@gmail.com> wrote in message
>
> news:(E-Mail Removed)...
>
> > This message appears in the server. When installing the printers in
> > the server, I install them locally. The assistant gives me a choice to
> > use an IP instead of a LTP or USB port to add them. After giving the
> > IP and the drivers of the printer, it refers this as IP Port.
>
> > Most of the printers are HP Laserjet, if this may help with my
> > problem.
>
> > On 2 abr, 17:38, "Alan Morris [MSFT]" <ala...@online.microsoft.com>
> > wrote:
> >> this is not a Windows error. Where do you see this error? What type of
> >> IP
> >> ports are you using?
>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base
> >> here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.