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Connecting to Exchange Server Problems

 
 
Evan
Guest
Posts: n/a
 
      30th Jul 2009
I have an Exchange Server mailbox at work that I connect to with Outlook 07.
I use Outlook 03 at home to download Hotmail messages with the Live Connector.
I can reach the Exchange server on the web.
When I try to set up an account through the Control Panel with my Outlook 03
and the Exchange server at work, I get a message that Outlook is not
connected to the network. I am following the directions on doing this from my
workplace but I still get the same error message.
I tried deleting the Hotmail account but still no luck in setting up the
Exchange account.
Any suggestions?
 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      30th Jul 2009
I don't think it’s the live account causing problems. Are you using RPC over
HTTP?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Evan" <(E-Mail Removed)> wrote in message
news:849004BA-7AF8-4C60-9BE7-(E-Mail Removed)...
> I have an Exchange Server mailbox at work that I connect to with Outlook
> 07.
> I use Outlook 03 at home to download Hotmail messages with the Live
> Connector.
> I can reach the Exchange server on the web.
> When I try to set up an account through the Control Panel with my Outlook
> 03
> and the Exchange server at work, I get a message that Outlook is not
> connected to the network. I am following the directions on doing this from
> my
> workplace but I still get the same error message.
> I tried deleting the Hotmail account but still no luck in setting up the
> Exchange account.
> Any suggestions?


 
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Evan
Guest
Posts: n/a
 
      30th Jul 2009
Sorry, not sure what that means.

"Diane Poremsky [MVP]" wrote:

> I don't think it’s the live account causing problems. Are you using RPC over
> HTTP?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "Evan" <(E-Mail Removed)> wrote in message
> news:849004BA-7AF8-4C60-9BE7-(E-Mail Removed)...
> > I have an Exchange Server mailbox at work that I connect to with Outlook
> > 07.
> > I use Outlook 03 at home to download Hotmail messages with the Live
> > Connector.
> > I can reach the Exchange server on the web.
> > When I try to set up an account through the Control Panel with my Outlook
> > 03
> > and the Exchange server at work, I get a message that Outlook is not
> > connected to the network. I am following the directions on doing this from
> > my
> > workplace but I still get the same error message.
> > I tried deleting the Hotmail account but still no luck in setting up the
> > Exchange account.
> > Any suggestions?

>
>

 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      30th Jul 2009
How did the company tell you to set up outlook?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Evan" <(E-Mail Removed)> wrote in message
news:76C83A36-670F-4156-8347-(E-Mail Removed)...
> Sorry, not sure what that means.
>
> "Diane Poremsky [MVP]" wrote:
>
>> I don't think it’s the live account causing problems. Are you using RPC
>> over
>> HTTP?
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> Let's Really Fix Outlook 2010
>> http://forums.slipstick.com/forumdisplay.php?f=34
>>
>> "Evan" <(E-Mail Removed)> wrote in message
>> news:849004BA-7AF8-4C60-9BE7-(E-Mail Removed)...
>> > I have an Exchange Server mailbox at work that I connect to with
>> > Outlook
>> > 07.
>> > I use Outlook 03 at home to download Hotmail messages with the Live
>> > Connector.
>> > I can reach the Exchange server on the web.
>> > When I try to set up an account through the Control Panel with my
>> > Outlook
>> > 03
>> > and the Exchange server at work, I get a message that Outlook is not
>> > connected to the network. I am following the directions on doing this
>> > from
>> > my
>> > workplace but I still get the same error message.
>> > I tried deleting the Hotmail account but still no luck in setting up
>> > the
>> > Exchange account.
>> > Any suggestions?

>>
>>

 
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Evan
Guest
Posts: n/a
 
      30th Jul 2009
http://www.washington.edu/computing/...look-2003.html

"Diane Poremsky [MVP]" wrote:

> How did the company tell you to set up outlook?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "Evan" <(E-Mail Removed)> wrote in message
> news:76C83A36-670F-4156-8347-(E-Mail Removed)...
> > Sorry, not sure what that means.
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> I don't think it’s the live account causing problems. Are you using RPC
> >> over
> >> HTTP?
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>
> >> Outlook Tips by email:
> >> mailto:dailytips-subscribe-(E-Mail Removed)
> >>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >>
> >> Let's Really Fix Outlook 2010
> >> http://forums.slipstick.com/forumdisplay.php?f=34
> >>
> >> "Evan" <(E-Mail Removed)> wrote in message
> >> news:849004BA-7AF8-4C60-9BE7-(E-Mail Removed)...
> >> > I have an Exchange Server mailbox at work that I connect to with
> >> > Outlook
> >> > 07.
> >> > I use Outlook 03 at home to download Hotmail messages with the Live
> >> > Connector.
> >> > I can reach the Exchange server on the web.
> >> > When I try to set up an account through the Control Panel with my
> >> > Outlook
> >> > 03
> >> > and the Exchange server at work, I get a message that Outlook is not
> >> > connected to the network. I am following the directions on doing this
> >> > from
> >> > my
> >> > workplace but I still get the same error message.
> >> > I tried deleting the Hotmail account but still no luck in setting up
> >> > the
> >> > Exchange account.
> >> > Any suggestions?
> >>
> >>

>

 
Reply With Quote
 
Diane Poremsky [MVP]
Guest
Posts: n/a
 
      30th Jul 2009
Ok. #10 shows it’s an RPC/HTTP account. The problem is that you are trying
to set it up outside the network - which is often problematic and
occasionally very slow.

If the server name (sdc-mbx-01.exchange.washington.edu) is not exposed in
public DNS, you need to create a hosts entry with the public IP address so
outlook knows where to look for it. When I ping the url in proxy settings
(exchange.washington.edu) I get 140.142.17.16 as the IP - so add that IP to
the hosts. To do this, paste
C:\Windows\System32\drivers\etc
in the address bar in windows explorer or start search field in Vista. Open
the Hosts file with notepad. Enter (or paste)
140.142.17.16 sdc-mbx-01.exchange.washington.edu
into it, under the last entry.

Once the account is working it should work without the hosts, but for some
reason outlook doesn't always find the server the first time.


--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Evan" <(E-Mail Removed)> wrote in message
news:628E3319-E6E7-46D1-90E6-(E-Mail Removed)...
> http://www.washington.edu/computing/...look-2003.html
>
> "Diane Poremsky [MVP]" wrote:
>
>> How did the company tell you to set up outlook?
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> Let's Really Fix Outlook 2010
>> http://forums.slipstick.com/forumdisplay.php?f=34
>>
>> "Evan" <(E-Mail Removed)> wrote in message
>> news:76C83A36-670F-4156-8347-(E-Mail Removed)...
>> > Sorry, not sure what that means.
>> >
>> > "Diane Poremsky [MVP]" wrote:
>> >
>> >> I don't think it’s the live account causing problems. Are you using
>> >> RPC
>> >> over
>> >> HTTP?
>> >>
>> >> --
>> >> Diane Poremsky [MVP - Outlook]
>> >> Outlook Tips: http://www.outlook-tips.net/
>> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >>
>> >> Outlook Tips by email:
>> >> mailto:dailytips-subscribe-(E-Mail Removed)
>> >>
>> >> EMO - a weekly newsletter about Outlook and Exchange:
>> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >>
>> >> Let's Really Fix Outlook 2010
>> >> http://forums.slipstick.com/forumdisplay.php?f=34
>> >>
>> >> "Evan" <(E-Mail Removed)> wrote in message
>> >> news:849004BA-7AF8-4C60-9BE7-(E-Mail Removed)...
>> >> > I have an Exchange Server mailbox at work that I connect to with
>> >> > Outlook
>> >> > 07.
>> >> > I use Outlook 03 at home to download Hotmail messages with the Live
>> >> > Connector.
>> >> > I can reach the Exchange server on the web.
>> >> > When I try to set up an account through the Control Panel with my
>> >> > Outlook
>> >> > 03
>> >> > and the Exchange server at work, I get a message that Outlook is not
>> >> > connected to the network. I am following the directions on doing
>> >> > this
>> >> > from
>> >> > my
>> >> > workplace but I still get the same error message.
>> >> > I tried deleting the Hotmail account but still no luck in setting up
>> >> > the
>> >> > Exchange account.
>> >> > Any suggestions?
>> >>
>> >>

>>

 
Reply With Quote
 
Evan
Guest
Posts: n/a
 
      31st Jul 2009
Didn't work; received same message. I'm thinking I should call Comcast and
see if they have any ideas. The IT people at work haven't figured it out
either.

"Diane Poremsky [MVP]" wrote:

> Ok. #10 shows it’s an RPC/HTTP account. The problem is that you are trying
> to set it up outside the network - which is often problematic and
> occasionally very slow.
>
> If the server name (sdc-mbx-01.exchange.washington.edu) is not exposed in
> public DNS, you need to create a hosts entry with the public IP address so
> outlook knows where to look for it. When I ping the url in proxy settings
> (exchange.washington.edu) I get 140.142.17.16 as the IP - so add that IP to
> the hosts. To do this, paste
> C:\Windows\System32\drivers\etc
> in the address bar in windows explorer or start search field in Vista. Open
> the Hosts file with notepad. Enter (or paste)
> 140.142.17.16 sdc-mbx-01.exchange.washington.edu
> into it, under the last entry.
>
> Once the account is working it should work without the hosts, but for some
> reason outlook doesn't always find the server the first time.
>
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "Evan" <(E-Mail Removed)> wrote in message
> news:628E3319-E6E7-46D1-90E6-(E-Mail Removed)...
> > http://www.washington.edu/computing/...look-2003.html
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> How did the company tell you to set up outlook?
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>
> >> Outlook Tips by email:
> >> mailto:dailytips-subscribe-(E-Mail Removed)
> >>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >>
> >> Let's Really Fix Outlook 2010
> >> http://forums.slipstick.com/forumdisplay.php?f=34
> >>
> >> "Evan" <(E-Mail Removed)> wrote in message
> >> news:76C83A36-670F-4156-8347-(E-Mail Removed)...
> >> > Sorry, not sure what that means.
> >> >
> >> > "Diane Poremsky [MVP]" wrote:
> >> >
> >> >> I don't think it’s the live account causing problems. Are you using
> >> >> RPC
> >> >> over
> >> >> HTTP?
> >> >>
> >> >> --
> >> >> Diane Poremsky [MVP - Outlook]
> >> >> Outlook Tips: http://www.outlook-tips.net/
> >> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >> >>
> >> >> Outlook Tips by email:
> >> >> mailto:dailytips-subscribe-(E-Mail Removed)
> >> >>
> >> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >> >>
> >> >> Let's Really Fix Outlook 2010
> >> >> http://forums.slipstick.com/forumdisplay.php?f=34
> >> >>
> >> >> "Evan" <(E-Mail Removed)> wrote in message
> >> >> news:849004BA-7AF8-4C60-9BE7-(E-Mail Removed)...
> >> >> > I have an Exchange Server mailbox at work that I connect to with
> >> >> > Outlook
> >> >> > 07.
> >> >> > I use Outlook 03 at home to download Hotmail messages with the Live
> >> >> > Connector.
> >> >> > I can reach the Exchange server on the web.
> >> >> > When I try to set up an account through the Control Panel with my
> >> >> > Outlook
> >> >> > 03
> >> >> > and the Exchange server at work, I get a message that Outlook is not
> >> >> > connected to the network. I am following the directions on doing
> >> >> > this
> >> >> > from
> >> >> > my
> >> >> > workplace but I still get the same error message.
> >> >> > I tried deleting the Hotmail account but still no luck in setting up
> >> >> > the
> >> >> > Exchange account.
> >> >> > Any suggestions?
> >> >>
> >> >>
> >>

>

 
Reply With Quote
 
Diane Poremsky [MVP]
Guest
Posts: n/a
 
      31st Jul 2009
Comcast will tell you outlook won't work with their services.

What firewall do you use? RPC over HTTPS uses normal ports that should be
open so it should be a firewall problem or even anything comcast would
block. It should like like normal web browsing traffic.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Evan" <(E-Mail Removed)> wrote in message
news:B5BEE786-7657-4E54-ACC5-(E-Mail Removed)...
> Didn't work; received same message. I'm thinking I should call Comcast and
> see if they have any ideas. The IT people at work haven't figured it out
> either.
>
> "Diane Poremsky [MVP]" wrote:
>
>> Ok. #10 shows it’s an RPC/HTTP account. The problem is that you are
>> trying
>> to set it up outside the network - which is often problematic and
>> occasionally very slow.
>>
>> If the server name (sdc-mbx-01.exchange.washington.edu) is not exposed in
>> public DNS, you need to create a hosts entry with the public IP address
>> so
>> outlook knows where to look for it. When I ping the url in proxy
>> settings
>> (exchange.washington.edu) I get 140.142.17.16 as the IP - so add that IP
>> to
>> the hosts. To do this, paste
>> C:\Windows\System32\drivers\etc
>> in the address bar in windows explorer or start search field in Vista.
>> Open
>> the Hosts file with notepad. Enter (or paste)
>> 140.142.17.16 sdc-mbx-01.exchange.washington.edu
>> into it, under the last entry.
>>
>> Once the account is working it should work without the hosts, but for
>> some
>> reason outlook doesn't always find the server the first time.
>>
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> Let's Really Fix Outlook 2010
>> http://forums.slipstick.com/forumdisplay.php?f=34
>>
>> "Evan" <(E-Mail Removed)> wrote in message
>> news:628E3319-E6E7-46D1-90E6-(E-Mail Removed)...
>> > http://www.washington.edu/computing/...look-2003.html
>> >
>> > "Diane Poremsky [MVP]" wrote:
>> >
>> >> How did the company tell you to set up outlook?
>> >>
>> >> --
>> >> Diane Poremsky [MVP - Outlook]
>> >> Outlook Tips: http://www.outlook-tips.net/
>> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >>
>> >> Outlook Tips by email:
>> >> mailto:dailytips-subscribe-(E-Mail Removed)
>> >>
>> >> EMO - a weekly newsletter about Outlook and Exchange:
>> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >>
>> >> Let's Really Fix Outlook 2010
>> >> http://forums.slipstick.com/forumdisplay.php?f=34
>> >>
>> >> "Evan" <(E-Mail Removed)> wrote in message
>> >> news:76C83A36-670F-4156-8347-(E-Mail Removed)...
>> >> > Sorry, not sure what that means.
>> >> >
>> >> > "Diane Poremsky [MVP]" wrote:
>> >> >
>> >> >> I don't think it’s the live account causing problems. Are you using
>> >> >> RPC
>> >> >> over
>> >> >> HTTP?
>> >> >>
>> >> >> --
>> >> >> Diane Poremsky [MVP - Outlook]
>> >> >> Outlook Tips: http://www.outlook-tips.net/
>> >> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >> >>
>> >> >> Outlook Tips by email:
>> >> >> mailto:dailytips-subscribe-(E-Mail Removed)
>> >> >>
>> >> >> EMO - a weekly newsletter about Outlook and Exchange:
>> >> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >> >>
>> >> >> Let's Really Fix Outlook 2010
>> >> >> http://forums.slipstick.com/forumdisplay.php?f=34
>> >> >>
>> >> >> "Evan" <(E-Mail Removed)> wrote in message
>> >> >> news:849004BA-7AF8-4C60-9BE7-(E-Mail Removed)...
>> >> >> > I have an Exchange Server mailbox at work that I connect to with
>> >> >> > Outlook
>> >> >> > 07.
>> >> >> > I use Outlook 03 at home to download Hotmail messages with the
>> >> >> > Live
>> >> >> > Connector.
>> >> >> > I can reach the Exchange server on the web.
>> >> >> > When I try to set up an account through the Control Panel with my
>> >> >> > Outlook
>> >> >> > 03
>> >> >> > and the Exchange server at work, I get a message that Outlook is
>> >> >> > not
>> >> >> > connected to the network. I am following the directions on doing
>> >> >> > this
>> >> >> > from
>> >> >> > my
>> >> >> > workplace but I still get the same error message.
>> >> >> > I tried deleting the Hotmail account but still no luck in setting
>> >> >> > up
>> >> >> > the
>> >> >> > Exchange account.
>> >> >> > Any suggestions?
>> >> >>
>> >> >>
>> >>

>>

 
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