We use Connected DataProtector/PC for workstations backup
(http://www.ironmountaindigital.com/d...pc_service.asp) for about 7K
workstations. Every time the Connected client communicates with the server,
Windows Defender complains about the task bar icon. I have included the
event from the system log below. I am only given the option to allow or
block, but not always allow. It use to complain about C:\Program
Files\Connected\CBSysTray.exe, but I was able to add tell it not to scan that
file (.exe), but I can add the .lnk. This happens every few minutes. Is
there any way to add these items to the Allow List?

Thanks.



Windows Defender Real-Time Protection agent has detected potential malware.
For more information please see the following:
http://www.microsoft.com
Scan ID: {7FF34E2C-CC03-46C0-8FB4-0C020069FE22}
User: US\scotthood
Threat Name: Unknown
Threat Id:
Threat Severity:
Threat Category:
Path Found: file:C:\Documents and Settings\All Users\Start
Menu\Programs\Startup\Connected TaskBar Icon.LNK;startup:C:\Documents and
Settings\All Users\Start Menu\Programs\Startup\Connected TaskBar Icon.LNK
Threat Classification: Unknown
Detection Type:


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Search the .general group on the senders name "techie007" for a thread from
another user with a similar issue--He was able to solve it by editing the
registry. I can't recommend that, but if you feel comfortable following his
lead, this apparently is possible.

--

"ScottHood" <(E-Mail Removed)> wrote in message
news:84597D2C-6CA3-419D-9390-(E-Mail Removed)...
> We use Connected DataProtector/PC for workstations backup
> (http://www.ironmountaindigital.com/d...pc_service.asp) for about 7K
> workstations. Every time the Connected client communicates with the
> server,
> Windows Defender complains about the task bar icon. I have included the
> event from the system log below. I am only given the option to allow or
> block, but not always allow. It use to complain about C:\Program
> Files\Connected\CBSysTray.exe, but I was able to add tell it not to scan
> that
> file (.exe), but I can add the .lnk. This happens every few minutes. Is
> there any way to add these items to the Allow List?
>
> Thanks.
>
>
>
> Windows Defender Real-Time Protection agent has detected potential
> malware.
> For more information please see the following:
> http://www.microsoft.com
> Scan ID: {7FF34E2C-CC03-46C0-8FB4-0C020069FE22}
> User: US\scotthood
> Threat Name: Unknown
> Threat Id:
> Threat Severity:
> Threat Category:
> Path Found: file:C:\Documents and Settings\All Users\Start
> Menu\Programs\Startup\Connected TaskBar Icon.LNK;startup:C:\Documents and
> Settings\All Users\Start Menu\Programs\Startup\Connected TaskBar Icon.LNK
> Threat Classification: Unknown
> Detection Type:
>
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.