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connected but can't browse

 
 
meltedown
Guest
Posts: n/a
 
      25th Sep 2005
This problem has been happening and I don't understand it. I'm not sure
it a windoes problem, but I think so.
I'm using windows xp with a roadrunner cable modem and a lynksys router

I open up a bunch of web pages in Firefox, and then all of a sudden, no
websites are available. I get the browser error message "www.google
could not be found. Please check the name and try again".

I don't get any windows connection messages.
If I try in internet explorer, I still can't connect.
I can email fine from thunderbird.
I can't ftp anything.
I can browse fine on my localhost.
If I reboot the router and the modem, it doesn't help.
If I reboot the computer, I get the connection back, for a while.
If I repair the local area connection it seems to complete the repair
but doesn't help.
If I disable the connection and reenable it, it doesn't help.
 
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CJT
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Posts: n/a
 
      25th Sep 2005
meltedown wrote:

> This problem has been happening and I don't understand it. I'm not sure
> it a windoes problem, but I think so.
> I'm using windows xp with a roadrunner cable modem and a lynksys router
>
> I open up a bunch of web pages in Firefox, and then all of a sudden, no
> websites are available. I get the browser error message "www.google
> could not be found. Please check the name and try again".
>
> I don't get any windows connection messages.
> If I try in internet explorer, I still can't connect.
> I can email fine from thunderbird.
> I can't ftp anything.
> I can browse fine on my localhost.
> If I reboot the router and the modem, it doesn't help.
> If I reboot the computer, I get the connection back, for a while.
> If I repair the local area connection it seems to complete the repair
> but doesn't help.
> If I disable the connection and reenable it, it doesn't help.


Sounds like your DNS server is becoming unavailable for some reason.

Check your DNS settings and make sure you have a backup server specified.

I bet you can browse to, say, Google, by using its resolved address, i.e.:

http://64.233.187.99/

--
The e-mail address in our reply-to line is reversed in an attempt to
minimize spam. Our true address is of the form che...@prodigy.net.
 
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meltedown
Guest
Posts: n/a
 
      25th Sep 2005
CJT wrote:
> meltedown wrote:
>
>> This problem has been happening and I don't understand it. I'm not
>> sure it a windoes problem, but I think so.
>> I'm using windows xp with a roadrunner cable modem and a lynksys router
>>
>> I open up a bunch of web pages in Firefox, and then all of a sudden, no
>> websites are available. I get the browser error message "www.google
>> could not be found. Please check the name and try again".
>>
>> I don't get any windows connection messages.
>> If I try in internet explorer, I still can't connect.
>> I can email fine from thunderbird.
>> I can't ftp anything.
>> I can browse fine on my localhost.
>> If I reboot the router and the modem, it doesn't help.
>> If I reboot the computer, I get the connection back, for a while.
>> If I repair the local area connection it seems to complete the repair
>> but doesn't help.
>> If I disable the connection and reenable it, it doesn't help.

>
>
> Sounds like your DNS server is becoming unavailable for some reason.
>
> Check your DNS settings and make sure you have a backup server specified.
>
> I bet you can browse to, say, Google, by using its resolved address, i.e.:
>
> http://64.233.187.99/
>

OK thanks. I bookmarked it and next time I have the problem, I'll try it.
 
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meltedown
Guest
Posts: n/a
 
      25th Sep 2005
CJT wrote:
> meltedown wrote:
>
>> This problem has been happening and I don't understand it. I'm not
>> sure it a windoes problem, but I think so.
>> I'm using windows xp with a roadrunner cable modem and a lynksys router
>>
>> I open up a bunch of web pages in Firefox, and then all of a sudden, no
>> websites are available. I get the browser error message "www.google
>> could not be found. Please check the name and try again".
>>
>> I don't get any windows connection messages.
>> If I try in internet explorer, I still can't connect.
>> I can email fine from thunderbird.
>> I can't ftp anything.
>> I can browse fine on my localhost.
>> If I reboot the router and the modem, it doesn't help.
>> If I reboot the computer, I get the connection back, for a while.
>> If I repair the local area connection it seems to complete the repair
>> but doesn't help.
>> If I disable the connection and reenable it, it doesn't help.

>
>
> Sounds like your DNS server is becoming unavailable for some reason.
>
> Check your DNS settings and make sure you have a backup server specified.
>
> I bet you can browse to, say, Google, by using its resolved address, i.e.:
>
> http://64.233.187.99/
>

Yes that appears to be the case. My DNS server is set automatically, It
shat wrong ? if so where I can I get DNS server addresses ?
 
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CJT
Guest
Posts: n/a
 
      25th Sep 2005
meltedown wrote:

> CJT wrote:
>
>> meltedown wrote:
>>
>>> This problem has been happening and I don't understand it. I'm not
>>> sure it a windoes problem, but I think so.
>>> I'm using windows xp with a roadrunner cable modem and a lynksys router
>>>
>>> I open up a bunch of web pages in Firefox, and then all of a sudden, no
>>> websites are available. I get the browser error message "www.google
>>> could not be found. Please check the name and try again".
>>>
>>> I don't get any windows connection messages.
>>> If I try in internet explorer, I still can't connect.
>>> I can email fine from thunderbird.
>>> I can't ftp anything.
>>> I can browse fine on my localhost.
>>> If I reboot the router and the modem, it doesn't help.
>>> If I reboot the computer, I get the connection back, for a while.
>>> If I repair the local area connection it seems to complete the repair
>>> but doesn't help.
>>> If I disable the connection and reenable it, it doesn't help.

>>
>>
>>
>> Sounds like your DNS server is becoming unavailable for some reason.
>>
>> Check your DNS settings and make sure you have a backup server specified.
>>
>> I bet you can browse to, say, Google, by using its resolved address,
>> i.e.:
>>
>> http://64.233.187.99/
>>

> Yes that appears to be the case. My DNS server is set automatically, It
> shat wrong ? if so where I can I get DNS server addresses ?


There's no simple answer, because there are several ways this can work.

If you have your DNS address set automatically, I assume the setting is
coming from your DHCP server (which could be your router or your ISP or
another computer on your system ... perhaps you know). I'm guessing it
might get reset when your DHCP lease runs out and renews.

If your router is the source, it is in turn getting it from someplace
else, presumably your ISP. You can picture the possibilities -- the
most likely, it seems to me, is that your router isn't properly passing
the information along, but it's also possible that the ISP's server is
overloaded or something and not providing that info when queried.

Frankly, I just set the DNS server IP addresses as fixed parameters on
my machines, because I don't have a huge number of machines to worry
about, and I also don't have to worry about DNS servers that move --
they haven't moved at all since I've been using my current ISP.

You can get your ISP's server addresses from their tech support, or
harvest them (using winipcfg or similar) from your machine settings
while things are working. Most ISPs also have them on their Web site
with other installation information (e.g. the same place they tell you
the identity of their POP server and that kind of stuff).

Hope That Helps.

--
The e-mail address in our reply-to line is reversed in an attempt to
minimize spam. Our true address is of the form che...@prodigy.net.
 
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meltedown
Guest
Posts: n/a
 
      26th Sep 2005
CJT wrote:
> meltedown wrote:
>
>> CJT wrote:
>>
>>> meltedown wrote:
>>>
>>>> This problem has been happening and I don't understand it. I'm not
>>>> sure it a windoes problem, but I think so.
>>>> I'm using windows xp with a roadrunner cable modem and a lynksys router
>>>>
>>>> I open up a bunch of web pages in Firefox, and then all of a sudden, no
>>>> websites are available. I get the browser error message "www.google
>>>> could not be found. Please check the name and try again".
>>>>
>>>> I don't get any windows connection messages.
>>>> If I try in internet explorer, I still can't connect.
>>>> I can email fine from thunderbird.
>>>> I can't ftp anything.
>>>> I can browse fine on my localhost.
>>>> If I reboot the router and the modem, it doesn't help.
>>>> If I reboot the computer, I get the connection back, for a while.
>>>> If I repair the local area connection it seems to complete the repair
>>>> but doesn't help.
>>>> If I disable the connection and reenable it, it doesn't help.
>>>
>>>
>>>
>>>
>>> Sounds like your DNS server is becoming unavailable for some reason.
>>>
>>> Check your DNS settings and make sure you have a backup server
>>> specified.
>>>
>>> I bet you can browse to, say, Google, by using its resolved address,
>>> i.e.:
>>>
>>> http://64.233.187.99/
>>>

>> Yes that appears to be the case. My DNS server is set automatically,
>> It shat wrong ? if so where I can I get DNS server addresses ?

>
>
> There's no simple answer, because there are several ways this can work.
>
> If you have your DNS address set automatically, I assume the setting is
> coming from your DHCP server (which could be your router or your ISP or
> another computer on your system ... perhaps you know). I'm guessing it
> might get reset when your DHCP lease runs out and renews.
>
> If your router is the source, it is in turn getting it from someplace
> else, presumably your ISP. You can picture the possibilities -- the
> most likely, it seems to me, is that your router isn't properly passing
> the information along, but it's also possible that the ISP's server is
> overloaded or something and not providing that info when queried.
>
> Frankly, I just set the DNS server IP addresses as fixed parameters on
> my machines, because I don't have a huge number of machines to worry
> about, and I also don't have to worry about DNS servers that move --
> they haven't moved at all since I've been using my current ISP.
>
> You can get your ISP's server addresses from their tech support, or
> harvest them (using winipcfg or similar) from your machine settings
> while things are working. Most ISPs also have them on their Web site
> with other installation information (e.g. the same place they tell you
> the identity of their POP server and that kind of stuff).
>
> Hope That Helps.
>

Thanks, I think that fixed it. on my maching the DNS info is available
at ipconfig/all
 
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