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Connect exchange mailbox using http "Outlook 2003"

 
 
=?Utf-8?B?TGFtYm8=?=
Guest
Posts: n/a
 
      1st Sep 2006
Hi,

I am running Exchange Server 2003 and am trying to connect via http using
rpc over http from my laptop using Outlook 2003.

I have set up the connection to my mailbox from outlook inside our lan but I
am trying to create an http connection from outlook to exchange for when I am
not in the office.

I can connect, externally to "Remote Web Workplace" on our server using
https://servername.domain.com/remote so the https passthrough seems to be
fine.

I have set all the setting up for connecting via http correctly and the rpc
over https service is running. I get as far as opening outlook and entering
my password and outlook say "trying to connect" but after a few seconds I am
once again prompted to enter my password.....and so on..... The username and
password are definately correct but I can't make the connection.

I am running Windows XP SP2 from the laptop running windows firewall. I am
also running AVG anti virus on the laptop and the server. The server has no
firewall running on it but I am running a hardware firewall on the router.

Please help.

Steve
 
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neo [mvp outlook]
Guest
Posts: n/a
 
      2nd Sep 2006
If you are using a self signed certificate (or internal certificate
authority) to ensure that the https protocol works, two things must be
insured...

1) You should not receive any type of security alert dialog if you open your
web browser and type:
https://servname.domain.com/rpc

2) Outlook will verify the certificate back to the Certificate Authority
that signed it. Therefore this CA certificate must exist in the Trusted
Root store of the workstation.

3) Last but not least, some firewall based devices munge NTLM
authentication. Make sure that the /rpc folder in IIS only accepts Basic
Auth.

"Lambo" <(E-Mail Removed)> wrote in message
news:4E55C281-B94D-406F-A0B3-(E-Mail Removed)...
> Hi,
>
> I am running Exchange Server 2003 and am trying to connect via http using
> rpc over http from my laptop using Outlook 2003.
>
> I have set up the connection to my mailbox from outlook inside our lan but
> I
> am trying to create an http connection from outlook to exchange for when I
> am
> not in the office.
>
> I can connect, externally to "Remote Web Workplace" on our server using
> https://servername.domain.com/remote so the https passthrough seems to be
> fine.
>
> I have set all the setting up for connecting via http correctly and the
> rpc
> over https service is running. I get as far as opening outlook and
> entering
> my password and outlook say "trying to connect" but after a few seconds I
> am
> once again prompted to enter my password.....and so on..... The username
> and
> password are definately correct but I can't make the connection.
>
> I am running Windows XP SP2 from the laptop running windows firewall. I
> am
> also running AVG anti virus on the laptop and the server. The server has
> no
> firewall running on it but I am running a hardware firewall on the router.
>
> Please help.
>
> Steve



 
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=?Utf-8?B?TGFtYm8=?=
Guest
Posts: n/a
 
      2nd Sep 2006
Hi Neo,

I have tested all that and everything appears to be set up perfectly. Basic
Autentication only is selected in the RPC folder of Default Web Site in IIS.

I browsed to https://servernam.domain.com/rpc and I was presented with the
username and password box again but this did the same thing - it would not
accept my details and kept displaying the username and password box.

I don't receive a security alert when browsing to
https://servername.domain.com - I did originally but I have now installed the
certificate on my laptop and the connection just goes straight in now.

I am not sure how to find if the certificate exists in the trusted root of
my laptop but I went into internet explorer tools>internet
options>content>trusted root certificate and the certificate for the
connection was there and installed properly.

Do you have any other suggestions?

Kindest thanks,

Steve

"neo [mvp outlook]" wrote:

> If you are using a self signed certificate (or internal certificate
> authority) to ensure that the https protocol works, two things must be
> insured...
>
> 1) You should not receive any type of security alert dialog if you open your
> web browser and type:
> https://servname.domain.com/rpc
>
> 2) Outlook will verify the certificate back to the Certificate Authority
> that signed it. Therefore this CA certificate must exist in the Trusted
> Root store of the workstation.
>
> 3) Last but not least, some firewall based devices munge NTLM
> authentication. Make sure that the /rpc folder in IIS only accepts Basic
> Auth.
>
> "Lambo" <(E-Mail Removed)> wrote in message
> news:4E55C281-B94D-406F-A0B3-(E-Mail Removed)...
> > Hi,
> >
> > I am running Exchange Server 2003 and am trying to connect via http using
> > rpc over http from my laptop using Outlook 2003.
> >
> > I have set up the connection to my mailbox from outlook inside our lan but
> > I
> > am trying to create an http connection from outlook to exchange for when I
> > am
> > not in the office.
> >
> > I can connect, externally to "Remote Web Workplace" on our server using
> > https://servername.domain.com/remote so the https passthrough seems to be
> > fine.
> >
> > I have set all the setting up for connecting via http correctly and the
> > rpc
> > over https service is running. I get as far as opening outlook and
> > entering
> > my password and outlook say "trying to connect" but after a few seconds I
> > am
> > once again prompted to enter my password.....and so on..... The username
> > and
> > password are definately correct but I can't make the connection.
> >
> > I am running Windows XP SP2 from the laptop running windows firewall. I
> > am
> > also running AVG anti virus on the laptop and the server. The server has
> > no
> > firewall running on it but I am running a hardware firewall on the router.
> >
> > Please help.
> >
> > Steve

>
>
>

 
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neo [mvp outlook]
Guest
Posts: n/a
 
      3rd Sep 2006
I'm still leaning that the cert didn't get stored in the right place. Try
this to make sure that it is in the computers trusted root store.

start > run > mmc.exe > ok button. File > Add/remove snapin > add button >
select certificates > add button > computer account > next > local computer
> finish button > close button > ok button > ok button. Expand Certificates
> Expand Trusted Root > Certificates. This is where a copy of the

self-signed or internal certificate authority cert needs to be.



"Lambo" <(E-Mail Removed)> wrote in message
news:469595AE-1C10-4D48-9D4C-(E-Mail Removed)...
> Hi Neo,
>
> I have tested all that and everything appears to be set up perfectly.
> Basic
> Autentication only is selected in the RPC folder of Default Web Site in
> IIS.
>
> I browsed to https://servernam.domain.com/rpc and I was presented with the
> username and password box again but this did the same thing - it would
> not
> accept my details and kept displaying the username and password box.
>
> I don't receive a security alert when browsing to
> https://servername.domain.com - I did originally but I have now installed
> the
> certificate on my laptop and the connection just goes straight in now.
>
> I am not sure how to find if the certificate exists in the trusted root of
> my laptop but I went into internet explorer tools>internet
> options>content>trusted root certificate and the certificate for the
> connection was there and installed properly.
>
> Do you have any other suggestions?
>
> Kindest thanks,
>
> Steve
>
> "neo [mvp outlook]" wrote:
>
>> If you are using a self signed certificate (or internal certificate
>> authority) to ensure that the https protocol works, two things must be
>> insured...
>>
>> 1) You should not receive any type of security alert dialog if you open
>> your
>> web browser and type:
>> https://servname.domain.com/rpc
>>
>> 2) Outlook will verify the certificate back to the Certificate Authority
>> that signed it. Therefore this CA certificate must exist in the Trusted
>> Root store of the workstation.
>>
>> 3) Last but not least, some firewall based devices munge NTLM
>> authentication. Make sure that the /rpc folder in IIS only accepts Basic
>> Auth.
>>
>> "Lambo" <(E-Mail Removed)> wrote in message
>> news:4E55C281-B94D-406F-A0B3-(E-Mail Removed)...
>> > Hi,
>> >
>> > I am running Exchange Server 2003 and am trying to connect via http
>> > using
>> > rpc over http from my laptop using Outlook 2003.
>> >
>> > I have set up the connection to my mailbox from outlook inside our lan
>> > but
>> > I
>> > am trying to create an http connection from outlook to exchange for
>> > when I
>> > am
>> > not in the office.
>> >
>> > I can connect, externally to "Remote Web Workplace" on our server using
>> > https://servername.domain.com/remote so the https passthrough seems to
>> > be
>> > fine.
>> >
>> > I have set all the setting up for connecting via http correctly and the
>> > rpc
>> > over https service is running. I get as far as opening outlook and
>> > entering
>> > my password and outlook say "trying to connect" but after a few seconds
>> > I
>> > am
>> > once again prompted to enter my password.....and so on..... The
>> > username
>> > and
>> > password are definately correct but I can't make the connection.
>> >
>> > I am running Windows XP SP2 from the laptop running windows firewall.
>> > I
>> > am
>> > also running AVG anti virus on the laptop and the server. The server
>> > has
>> > no
>> > firewall running on it but I am running a hardware firewall on the
>> > router.
>> >
>> > Please help.
>> >
>> > Steve

>>
>>
>>



 
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=?Utf-8?B?TGFtYm8=?=
Guest
Posts: n/a
 
      3rd Sep 2006
Hi Neo,

I looked at the trusted root certificate node in the certificate snap-in on
my laptop and the certificate was not there. I copied the certificate from
the SBS 2003 server to my laptop and imported it in to the trusted root
certificate node but still no joy!!

All I did was copy the certificate from the c:\ClientAppds\SBScerts folder
on the SBS 2003 server to the desktop on my laptop. I then opened the
certificate snap-in and imported the certificate from the desktop into the
trusted root certificate node.

Is there anything else I should have or need to do?

Kindest Regards

Steve
"neo [mvp outlook]" wrote:

> I'm still leaning that the cert didn't get stored in the right place. Try
> this to make sure that it is in the computers trusted root store.
>
> start > run > mmc.exe > ok button. File > Add/remove snapin > add button >
> select certificates > add button > computer account > next > local computer
> > finish button > close button > ok button > ok button. Expand Certificates
> > Expand Trusted Root > Certificates. This is where a copy of the

> self-signed or internal certificate authority cert needs to be.
>
>
>
> "Lambo" <(E-Mail Removed)> wrote in message
> news:469595AE-1C10-4D48-9D4C-(E-Mail Removed)...
> > Hi Neo,
> >
> > I have tested all that and everything appears to be set up perfectly.
> > Basic
> > Autentication only is selected in the RPC folder of Default Web Site in
> > IIS.
> >
> > I browsed to https://servernam.domain.com/rpc and I was presented with the
> > username and password box again but this did the same thing - it would
> > not
> > accept my details and kept displaying the username and password box.
> >
> > I don't receive a security alert when browsing to
> > https://servername.domain.com - I did originally but I have now installed
> > the
> > certificate on my laptop and the connection just goes straight in now.
> >
> > I am not sure how to find if the certificate exists in the trusted root of
> > my laptop but I went into internet explorer tools>internet
> > options>content>trusted root certificate and the certificate for the
> > connection was there and installed properly.
> >
> > Do you have any other suggestions?
> >
> > Kindest thanks,
> >
> > Steve
> >
> > "neo [mvp outlook]" wrote:
> >
> >> If you are using a self signed certificate (or internal certificate
> >> authority) to ensure that the https protocol works, two things must be
> >> insured...
> >>
> >> 1) You should not receive any type of security alert dialog if you open
> >> your
> >> web browser and type:
> >> https://servname.domain.com/rpc
> >>
> >> 2) Outlook will verify the certificate back to the Certificate Authority
> >> that signed it. Therefore this CA certificate must exist in the Trusted
> >> Root store of the workstation.
> >>
> >> 3) Last but not least, some firewall based devices munge NTLM
> >> authentication. Make sure that the /rpc folder in IIS only accepts Basic
> >> Auth.
> >>
> >> "Lambo" <(E-Mail Removed)> wrote in message
> >> news:4E55C281-B94D-406F-A0B3-(E-Mail Removed)...
> >> > Hi,
> >> >
> >> > I am running Exchange Server 2003 and am trying to connect via http
> >> > using
> >> > rpc over http from my laptop using Outlook 2003.
> >> >
> >> > I have set up the connection to my mailbox from outlook inside our lan
> >> > but
> >> > I
> >> > am trying to create an http connection from outlook to exchange for
> >> > when I
> >> > am
> >> > not in the office.
> >> >
> >> > I can connect, externally to "Remote Web Workplace" on our server using
> >> > https://servername.domain.com/remote so the https passthrough seems to
> >> > be
> >> > fine.
> >> >
> >> > I have set all the setting up for connecting via http correctly and the
> >> > rpc
> >> > over https service is running. I get as far as opening outlook and
> >> > entering
> >> > my password and outlook say "trying to connect" but after a few seconds
> >> > I
> >> > am
> >> > once again prompted to enter my password.....and so on..... The
> >> > username
> >> > and
> >> > password are definately correct but I can't make the connection.
> >> >
> >> > I am running Windows XP SP2 from the laptop running windows firewall.
> >> > I
> >> > am
> >> > also running AVG anti virus on the laptop and the server. The server
> >> > has
> >> > no
> >> > firewall running on it but I am running a hardware firewall on the
> >> > router.
> >> >
> >> > Please help.
> >> >
> >> > Steve
> >>
> >>
> >>

>
>
>

 
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neo [mvp outlook]
Guest
Posts: n/a
 
      3rd Sep 2006
Assuming that you are using the same certificate to secure OWA and RPC.
Access OWA and then click on the gold lock. What does the Issued To and
Issued By read? The reason that I ask is 2 fold.

1) You already know that the Issued To will be the FQDN of customers will
access https://servername.domain.com. The Issued By is the certificate
authority that issued it. Since you have put a copy of the "Issued By"
certificate in the trusted root store the next likely step might be...

2) Where you are trying to access the server by a different name from the
outside. By this I mean, if the certificate was issued to
servername.domain.com, then you can't access from the outside by
www.domain.com. Outlook fails this silently. (By the way, we are talking
about the servername that is listed in the Exchange proxy settings in
Outlook.)


"Lambo" <(E-Mail Removed)> wrote in message
news:32A60150-7096-443D-83E3-(E-Mail Removed)...
> Hi Neo,
>
> I looked at the trusted root certificate node in the certificate snap-in
> on
> my laptop and the certificate was not there. I copied the certificate
> from
> the SBS 2003 server to my laptop and imported it in to the trusted root
> certificate node but still no joy!!
>
> All I did was copy the certificate from the c:\ClientAppds\SBScerts folder
> on the SBS 2003 server to the desktop on my laptop. I then opened the
> certificate snap-in and imported the certificate from the desktop into the
> trusted root certificate node.
>
> Is there anything else I should have or need to do?
>
> Kindest Regards
>
> Steve
> "neo [mvp outlook]" wrote:
>
>> I'm still leaning that the cert didn't get stored in the right place.
>> Try
>> this to make sure that it is in the computers trusted root store.
>>
>> start > run > mmc.exe > ok button. File > Add/remove snapin > add button
>> >

>> select certificates > add button > computer account > next > local
>> computer
>> > finish button > close button > ok button > ok button. Expand

>> Certificates
>> > Expand Trusted Root > Certificates. This is where a copy of the

>> self-signed or internal certificate authority cert needs to be.
>>
>>
>>
>> "Lambo" <(E-Mail Removed)> wrote in message
>> news:469595AE-1C10-4D48-9D4C-(E-Mail Removed)...
>> > Hi Neo,
>> >
>> > I have tested all that and everything appears to be set up perfectly.
>> > Basic
>> > Autentication only is selected in the RPC folder of Default Web Site in
>> > IIS.
>> >
>> > I browsed to https://servernam.domain.com/rpc and I was presented with
>> > the
>> > username and password box again but this did the same thing - it would
>> > not
>> > accept my details and kept displaying the username and password box.
>> >
>> > I don't receive a security alert when browsing to
>> > https://servername.domain.com - I did originally but I have now
>> > installed
>> > the
>> > certificate on my laptop and the connection just goes straight in now.
>> >
>> > I am not sure how to find if the certificate exists in the trusted root
>> > of
>> > my laptop but I went into internet explorer tools>internet
>> > options>content>trusted root certificate and the certificate for the
>> > connection was there and installed properly.
>> >
>> > Do you have any other suggestions?
>> >
>> > Kindest thanks,
>> >
>> > Steve
>> >
>> > "neo [mvp outlook]" wrote:
>> >
>> >> If you are using a self signed certificate (or internal certificate
>> >> authority) to ensure that the https protocol works, two things must be
>> >> insured...
>> >>
>> >> 1) You should not receive any type of security alert dialog if you
>> >> open
>> >> your
>> >> web browser and type:
>> >> https://servname.domain.com/rpc
>> >>
>> >> 2) Outlook will verify the certificate back to the Certificate
>> >> Authority
>> >> that signed it. Therefore this CA certificate must exist in the
>> >> Trusted
>> >> Root store of the workstation.
>> >>
>> >> 3) Last but not least, some firewall based devices munge NTLM
>> >> authentication. Make sure that the /rpc folder in IIS only accepts
>> >> Basic
>> >> Auth.
>> >>
>> >> "Lambo" <(E-Mail Removed)> wrote in message
>> >> news:4E55C281-B94D-406F-A0B3-(E-Mail Removed)...
>> >> > Hi,
>> >> >
>> >> > I am running Exchange Server 2003 and am trying to connect via http
>> >> > using
>> >> > rpc over http from my laptop using Outlook 2003.
>> >> >
>> >> > I have set up the connection to my mailbox from outlook inside our
>> >> > lan
>> >> > but
>> >> > I
>> >> > am trying to create an http connection from outlook to exchange for
>> >> > when I
>> >> > am
>> >> > not in the office.
>> >> >
>> >> > I can connect, externally to "Remote Web Workplace" on our server
>> >> > using
>> >> > https://servername.domain.com/remote so the https passthrough seems
>> >> > to
>> >> > be
>> >> > fine.
>> >> >
>> >> > I have set all the setting up for connecting via http correctly and
>> >> > the
>> >> > rpc
>> >> > over https service is running. I get as far as opening outlook and
>> >> > entering
>> >> > my password and outlook say "trying to connect" but after a few
>> >> > seconds
>> >> > I
>> >> > am
>> >> > once again prompted to enter my password.....and so on..... The
>> >> > username
>> >> > and
>> >> > password are definately correct but I can't make the connection.
>> >> >
>> >> > I am running Windows XP SP2 from the laptop running windows
>> >> > firewall.
>> >> > I
>> >> > am
>> >> > also running AVG anti virus on the laptop and the server. The
>> >> > server
>> >> > has
>> >> > no
>> >> > firewall running on it but I am running a hardware firewall on the
>> >> > router.
>> >> >
>> >> > Please help.
>> >> >
>> >> > Steve
>> >>
>> >>
>> >>

>>
>>
>>



 
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