Many thanks smlunatick - u hit the nail on the head which proves Im not as
stupid as others may suggest! Its seems IE7 got installed b4 SP2. Why, I
dont know, as I have automatic update!
Ive tried uninstalling IE7 so I can start from stratch and begin with SP2
but get a warning that if I do this, programmes etc installed after IE7 will
not work properly if they are dependant on it - how would I know?! (There are
quiet a few; mostly Windows updates!)
IE7 still does not work by the way so Im using Firefox to access internet -
which is not ideal when Ive found certain downloads/media players don't work
with it.
I think I may also have a problem with that important file you mention - now
when I log off I get a blue screen saying:-
***STOP 0x0000007E (0xC0000005, 0xF9E62DAB, 0xF6EC29B4, 0xF6EC26B4)
***nv_agp.sys-Address F9E62DAB base at F9E62000 Datestamp 3d7903e1
Any ideas cos that lot does make me feel ignorant ?
Many Thanks
"smlunatick" wrote:
> On May 7, 7:19 am, Bewildered <Bewilde...@discussions.microsoft.com>
> wrote:
> > I have experienced very poor access to the Internet - almost non-existent
> > (and consequently unable to access this excellent media called Newsgroups)
> > since October 2006 - until yesterday!
> > I hope Microsoft are interested as to why, as I was using their products for
> > this purpose. Three instances occured consecutively: (1) Windows Internet
> > Explorer 7 released and installed via Windows Automatic Update, (2) Windows
> > XP Service Pack 2 installed via Windows Automatic Update (3) My Internet
> > Service Provider(ISP) was taken over by bigger fish. As I did get
> > intermittent service initially it was my poor old ISP that got the blame
> > (theyve all had alot of bad press recently).
> > Things deteriorated fairly quickly with applications within Windows XP being
> > affected. I contacted my ISP, Windows Firewall was diagnosed as the problem
> > - this was a temporary fix however. I considered that there could possibly
> > be a conflict so decided to uninstall SP2 and IE7 and start again - that's a
> > "no, no" too! After spending many hours and many £££s on premium rate phone
> > calls to a PC helpline I ended up reinstalling Windows XP. The helpline (who
> > will remain nameless) suggested I kick SP2 and IE7 to the kerb - even though
> > you get warnings that Windows is not secure without them (secure from what?)!
> > I now have installed another wellknown Internet application and have not
> > experienced any problems at all.
> > My question - which can be taken rhetorically by those who have had similar
> > experiences and only survived by donning another cloak of cynicism - is why
> > don't Microsoft applications like one another and moreover why don't they
> > like Microsoft customers?
> > I am but a lay-person when it comes to computers - that's why I consult
> > experts. I have studied my dictionary and theasaurus sufficiently before
> > posting this question/comment so I would appreciate a reply from an MVP who
> > has more respect for Microsoft customers than demonstrated on other postings
> > with cheap sarcasm - we can take our custom elsewhere . Thankyou.
>
> What was the install step that was done before? Was IE 7 installed
> prior to SP2? I now that this is the recommeded steps to have a good
> SP2 / IE 7 set up:
>
> 1) Working XP or XP SP1 installed.
> 2) Temporary disable any/all anti-virus / anti-spyware shielding.
> 3) Install SP2
> 4) Reboot
> 5) Process anny/all "security" updates, excluding IE 7
> 6) Install IE 7
> 7) Reboot
> 8) Re-activate any/all anti-virus / anti-spyware shielding.
> 9) Do remaining Windows Updates
>
> If somehow, IE 7 gets installed prior to SP2 (??) then you have
> problems. Also, most anti-virus / anti-spyware shielding programs
> would block access to the important file that SP2 / IE 7 needs to
> replace.
>
>
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