As with most who post questions, I do not know much about these kinds of
things but have tried to include everything I know so as to speed up
questions and answers.

How can I uninstall everything relating to NERO, it seams to have caused my
new DVDRW drive to quit working - It will not read Any type of dics, always
says "Please insert disk into Drive D:" If I can get rid of Just its Drivers
I may fix my problem.

I have had recordnow on this XP for a couple years and No problems (though I
haven't used it much). I put a DVD drive in and loaded the software that came
with it - thinking I had to... I burned a couple disks then starting having
some issues like DVD drive would change names - back and forth CD - DVD - and
other issues cant remember. So as I was in the middle of learning how to
burn things tried to use Recordnow again, I think it did work kept going back
and forth (was getting confused but seamed different things kept happening).
NOW no CD or DVD will play or show up, Every different disk from new movies,
Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I have -
everyone I try to open I get the message "please insert disk into Drive D" Of
course there is a disk in it.

I have spent the last 4 days at about 7 hours each day searching the
internet for possible cause and nothing has worked. Have stopped antivirus -
Norton from running to see if it was blocking a driver or something. Ran
device and every other scan I could find. Uninstalled and reinstalled the
drive. used system restore (used in Safe mode so it would not let me undo it
-as it didn't help). Uninstalled nero - didn't help - then it came back when
I messed with the restore. Checked on Dell web as there was some kind of
issue, but didn't exactly relate so did nothing there. The last suggestion
was regarding the Nero and Recordnow having conflicting Drivers, evidently
when you have Recordnow (or other software like this) and then install Nero
It messes things up and even after uninstalling Nero- Recordnow will not
work, the suggestion was Roxie might have connected to the NERO virtual
drive. Is the only solution to uninstall Recordnow too?

Nero support wants me to use their clean tool but that will disconnect the
drivers from Recordnow, which is the program I prefer to use. Recordnow has
no actual place to ask them how to keep Roxie and get rid of Nero.

Until I found out about this possible issue I was concerned my DVD drive was
done for... I don't mind buying a new one (though this has only been in two
weeks) I just don't know if it would do any good, I mean seams if the drive
issue is the problem then I would Still have that issue. I don't know how to
figure out if the Drive is broken or or or.

If I uninstalled Both programs, would that also get rid of all the drivers
So when I started over there would not be these issues?

Gosh that about covers it, and Thanks in advance just for reading it all.

Try Uninstalling both Programs. Do you still have the Record Now
Installer on a CD?
"buddyorliz" <(E-Mail Removed)> wrote in message
news:BBA25FA4-D70B-4391-BB7A-(E-Mail Removed)...
> As with most who post questions, I do not know much about these kinds of
> things but have tried to include everything I know so as to speed up
> questions and answers.
>
> How can I uninstall everything relating to NERO, it seams to have caused
> my
> new DVDRW drive to quit working - It will not read Any type of dics,
> always
> says "Please insert disk into Drive D:" If I can get rid of Just its
> Drivers
> I may fix my problem.
>
> I have had recordnow on this XP for a couple years and No problems (though
> I
> haven't used it much). I put a DVD drive in and loaded the software that
> came
> with it - thinking I had to... I burned a couple disks then starting
> having
> some issues like DVD drive would change names - back and forth CD - DVD -
> and
> other issues cant remember. So as I was in the middle of learning how to
> burn things tried to use Recordnow again, I think it did work kept going
> back
> and forth (was getting confused but seamed different things kept
> happening).
> NOW no CD or DVD will play or show up, Every different disk from new
> movies,
> Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I have -
> everyone I try to open I get the message "please insert disk into Drive D"
> Of
> course there is a disk in it.
>
> I have spent the last 4 days at about 7 hours each day searching the
> internet for possible cause and nothing has worked. Have stopped
> antivirus -
> Norton from running to see if it was blocking a driver or something. Ran
> device and every other scan I could find. Uninstalled and reinstalled the
> drive. used system restore (used in Safe mode so it would not let me undo
> it
> -as it didn't help). Uninstalled nero - didn't help - then it came back
> when
> I messed with the restore. Checked on Dell web as there was some kind of
> issue, but didn't exactly relate so did nothing there. The last suggestion
> was regarding the Nero and Recordnow having conflicting Drivers, evidently
> when you have Recordnow (or other software like this) and then install
> Nero
> It messes things up and even after uninstalling Nero- Recordnow will not
> work, the suggestion was Roxie might have connected to the NERO virtual
> drive. Is the only solution to uninstall Recordnow too?
>
> Nero support wants me to use their clean tool but that will disconnect the
> drivers from Recordnow, which is the program I prefer to use. Recordnow
> has
> no actual place to ask them how to keep Roxie and get rid of Nero.
>
> Until I found out about this possible issue I was concerned my DVD drive
> was
> done for... I don't mind buying a new one (though this has only been in
> two
> weeks) I just don't know if it would do any good, I mean seams if the
> drive
> issue is the problem then I would Still have that issue. I don't know how
> to
> figure out if the Drive is broken or or or.
>
> If I uninstalled Both programs, would that also get rid of all the drivers
> So when I started over there would not be these issues?
>
> Gosh that about covers it, and Thanks in advance just for reading it all.
>

If a Disk came with my Dell computer, then Yes I should still have it.

If not - and because of un installing them I CAN use my drive again, I can
always buy something. I was kind of worrid about not having it, and not
wanting to use the Nero again and then being Without a program to burn stuff,
but... With out a drive they dont do me much good - well actually my CDRW
drive does work, but it won' hold much, nor do the disks work well with other
DVD players (which was the first issue I started having -since I knew nothing
about any of it) As I'm sure you know Not All players read All Disks.


"Rich Barry" wrote:

> Try Uninstalling both Programs. Do you still have the Record Now
> Installer on a CD?
> "buddyorliz" <(E-Mail Removed)> wrote in message
> news:BBA25FA4-D70B-4391-BB7A-(E-Mail Removed)...
> > As with most who post questions, I do not know much about these kinds of
> > things but have tried to include everything I know so as to speed up
> > questions and answers.
> >
> > How can I uninstall everything relating to NERO, it seams to have caused
> > my
> > new DVDRW drive to quit working - It will not read Any type of dics,
> > always
> > says "Please insert disk into Drive D:" If I can get rid of Just its
> > Drivers
> > I may fix my problem.
> >
> > I have had recordnow on this XP for a couple years and No problems (though
> > I
> > haven't used it much). I put a DVD drive in and loaded the software that
> > came
> > with it - thinking I had to... I burned a couple disks then starting
> > having
> > some issues like DVD drive would change names - back and forth CD - DVD -
> > and
> > other issues cant remember. So as I was in the middle of learning how to
> > burn things tried to use Recordnow again, I think it did work kept going
> > back
> > and forth (was getting confused but seamed different things kept
> > happening).
> > NOW no CD or DVD will play or show up, Every different disk from new
> > movies,
> > Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I have -
> > everyone I try to open I get the message "please insert disk into Drive D"
> > Of
> > course there is a disk in it.
> >
> > I have spent the last 4 days at about 7 hours each day searching the
> > internet for possible cause and nothing has worked. Have stopped
> > antivirus -
> > Norton from running to see if it was blocking a driver or something. Ran
> > device and every other scan I could find. Uninstalled and reinstalled the
> > drive. used system restore (used in Safe mode so it would not let me undo
> > it
> > -as it didn't help). Uninstalled nero - didn't help - then it came back
> > when
> > I messed with the restore. Checked on Dell web as there was some kind of
> > issue, but didn't exactly relate so did nothing there. The last suggestion
> > was regarding the Nero and Recordnow having conflicting Drivers, evidently
> > when you have Recordnow (or other software like this) and then install
> > Nero
> > It messes things up and even after uninstalling Nero- Recordnow will not
> > work, the suggestion was Roxie might have connected to the NERO virtual
> > drive. Is the only solution to uninstall Recordnow too?
> >
> > Nero support wants me to use their clean tool but that will disconnect the
> > drivers from Recordnow, which is the program I prefer to use. Recordnow
> > has
> > no actual place to ask them how to keep Roxie and get rid of Nero.
> >
> > Until I found out about this possible issue I was concerned my DVD drive
> > was
> > done for... I don't mind buying a new one (though this has only been in
> > two
> > weeks) I just don't know if it would do any good, I mean seams if the
> > drive
> > issue is the problem then I would Still have that issue. I don't know how
> > to
> > figure out if the Drive is broken or or or.
> >
> > If I uninstalled Both programs, would that also get rid of all the drivers
> > So when I started over there would not be these issues?
> >
> > Gosh that about covers it, and Thanks in advance just for reading it all.
> >
>
>
>

Once you uninstall both programs do a Search for nero and recordnow.
Delete any appropriate files found. Look in C:\Program Files and delete
their Folders if still there.
Then go to Start>Run type: regedit click Ok and Navigate to
HKey_Current_User\Software and delete the Nero and RecordNow folders
if there. Same with
Hkey_Local_Machine\Software. Restart the Computer.
Then I would retry the Nero Software that came with the Dvd Drive.
Nero is very good as is Roxio.
"buddyorliz" <(E-Mail Removed)> wrote in message
news:BBA25FA4-D70B-4391-BB7A-(E-Mail Removed)...
> As with most who post questions, I do not know much about these kinds of
> things but have tried to include everything I know so as to speed up
> questions and answers.
>
> How can I uninstall everything relating to NERO, it seams to have caused
> my
> new DVDRW drive to quit working - It will not read Any type of dics,
> always
> says "Please insert disk into Drive D:" If I can get rid of Just its
> Drivers
> I may fix my problem.
>
> I have had recordnow on this XP for a couple years and No problems (though
> I
> haven't used it much). I put a DVD drive in and loaded the software that
> came
> with it - thinking I had to... I burned a couple disks then starting
> having
> some issues like DVD drive would change names - back and forth CD - DVD -
> and
> other issues cant remember. So as I was in the middle of learning how to
> burn things tried to use Recordnow again, I think it did work kept going
> back
> and forth (was getting confused but seamed different things kept
> happening).
> NOW no CD or DVD will play or show up, Every different disk from new
> movies,
> Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I have -
> everyone I try to open I get the message "please insert disk into Drive D"
> Of
> course there is a disk in it.
>
> I have spent the last 4 days at about 7 hours each day searching the
> internet for possible cause and nothing has worked. Have stopped
> antivirus -
> Norton from running to see if it was blocking a driver or something. Ran
> device and every other scan I could find. Uninstalled and reinstalled the
> drive. used system restore (used in Safe mode so it would not let me undo
> it
> -as it didn't help). Uninstalled nero - didn't help - then it came back
> when
> I messed with the restore. Checked on Dell web as there was some kind of
> issue, but didn't exactly relate so did nothing there. The last suggestion
> was regarding the Nero and Recordnow having conflicting Drivers, evidently
> when you have Recordnow (or other software like this) and then install
> Nero
> It messes things up and even after uninstalling Nero- Recordnow will not
> work, the suggestion was Roxie might have connected to the NERO virtual
> drive. Is the only solution to uninstall Recordnow too?
>
> Nero support wants me to use their clean tool but that will disconnect the
> drivers from Recordnow, which is the program I prefer to use. Recordnow
> has
> no actual place to ask them how to keep Roxie and get rid of Nero.
>
> Until I found out about this possible issue I was concerned my DVD drive
> was
> done for... I don't mind buying a new one (though this has only been in
> two
> weeks) I just don't know if it would do any good, I mean seams if the
> drive
> issue is the problem then I would Still have that issue. I don't know how
> to
> figure out if the Drive is broken or or or.
>
> If I uninstalled Both programs, would that also get rid of all the drivers
> So when I started over there would not be these issues?
>
> Gosh that about covers it, and Thanks in advance just for reading it all.
>

You should be able to restore the computer to a point before you installed
Nero and get rid of it that way. The restore you already did was apparently
to a point after Nero was installed, so it got put back on but was only
partially recovered. Re-installing Nero then uninstalling it again is
another way that should get rid of the unwanted files and drivers. Reboots
required at each step.

FWIW, I have both Nero and RecordNow on this computer without having any
problems, but both are slightly older versions (Nero 6, RecordNow 7) and
that could be the difference.


"buddyorliz" <(E-Mail Removed)> wrote in message
news:5D73739D-8821-4B03-82EF-(E-Mail Removed)...
> If a Disk came with my Dell computer, then Yes I should still have it.
>
> If not - and because of un installing them I CAN use my drive again, I can
> always buy something. I was kind of worrid about not having it, and not
> wanting to use the Nero again and then being Without a program to burn
> stuff,
> but... With out a drive they dont do me much good - well actually my CDRW
> drive does work, but it won' hold much, nor do the disks work well with
> other
> DVD players (which was the first issue I started having -since I knew
> nothing
> about any of it) As I'm sure you know Not All players read All Disks.
>
>
> "Rich Barry" wrote:
>
>> Try Uninstalling both Programs. Do you still have the Record Now
>> Installer on a CD?
>> "buddyorliz" <(E-Mail Removed)> wrote in message
>> news:BBA25FA4-D70B-4391-BB7A-(E-Mail Removed)...
>> > As with most who post questions, I do not know much about these kinds
>> > of
>> > things but have tried to include everything I know so as to speed up
>> > questions and answers.
>> >
>> > How can I uninstall everything relating to NERO, it seams to have
>> > caused
>> > my
>> > new DVDRW drive to quit working - It will not read Any type of dics,
>> > always
>> > says "Please insert disk into Drive D:" If I can get rid of Just its
>> > Drivers
>> > I may fix my problem.
>> >
>> > I have had recordnow on this XP for a couple years and No problems
>> > (though
>> > I
>> > haven't used it much). I put a DVD drive in and loaded the software
>> > that
>> > came
>> > with it - thinking I had to... I burned a couple disks then starting
>> > having
>> > some issues like DVD drive would change names - back and forth CD -
>> > DVD -
>> > and
>> > other issues cant remember. So as I was in the middle of learning how
>> > to
>> > burn things tried to use Recordnow again, I think it did work kept
>> > going
>> > back
>> > and forth (was getting confused but seamed different things kept
>> > happening).
>> > NOW no CD or DVD will play or show up, Every different disk from new
>> > movies,
>> > Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I have -
>> > everyone I try to open I get the message "please insert disk into Drive
>> > D"
>> > Of
>> > course there is a disk in it.
>> >
>> > I have spent the last 4 days at about 7 hours each day searching the
>> > internet for possible cause and nothing has worked. Have stopped
>> > antivirus -
>> > Norton from running to see if it was blocking a driver or something.
>> > Ran
>> > device and every other scan I could find. Uninstalled and reinstalled
>> > the
>> > drive. used system restore (used in Safe mode so it would not let me
>> > undo
>> > it
>> > -as it didn't help). Uninstalled nero - didn't help - then it came back
>> > when
>> > I messed with the restore. Checked on Dell web as there was some kind
>> > of
>> > issue, but didn't exactly relate so did nothing there. The last
>> > suggestion
>> > was regarding the Nero and Recordnow having conflicting Drivers,
>> > evidently
>> > when you have Recordnow (or other software like this) and then install
>> > Nero
>> > It messes things up and even after uninstalling Nero- Recordnow will
>> > not
>> > work, the suggestion was Roxie might have connected to the NERO virtual
>> > drive. Is the only solution to uninstall Recordnow too?
>> >
>> > Nero support wants me to use their clean tool but that will disconnect
>> > the
>> > drivers from Recordnow, which is the program I prefer to use. Recordnow
>> > has
>> > no actual place to ask them how to keep Roxie and get rid of Nero.
>> >
>> > Until I found out about this possible issue I was concerned my DVD
>> > drive
>> > was
>> > done for... I don't mind buying a new one (though this has only been in
>> > two
>> > weeks) I just don't know if it would do any good, I mean seams if the
>> > drive
>> > issue is the problem then I would Still have that issue. I don't know
>> > how
>> > to
>> > figure out if the Drive is broken or or or.
>> >
>> > If I uninstalled Both programs, would that also get rid of all the
>> > drivers
>> > So when I started over there would not be these issues?
>> >
>> > Gosh that about covers it, and Thanks in advance just for reading it
>> > all.
>> >
>>
>>
>>

I thought I did restore it to that point - it did go away, but my drive still
didnt work. I also un-installed Nero but that didnt do it either. Somewhere
along the line I read they had some kind of conflicts - with the driver or
nero's virtual drive (direct CD ??) I think I too have Nero 6 and RecordNow 7
or 7.1 - I'm thinking now that un-installing both of them is not going to get
my drive to work again, but I am going to try it today. Hoping atleast by
uninstalling them both it will stop further issues they might cause.

Thanks and I'll let you know.

"RalfG" wrote:

> You should be able to restore the computer to a point before you installed
> Nero and get rid of it that way. The restore you already did was apparently
> to a point after Nero was installed, so it got put back on but was only
> partially recovered. Re-installing Nero then uninstalling it again is
> another way that should get rid of the unwanted files and drivers. Reboots
> required at each step.
>
> FWIW, I have both Nero and RecordNow on this computer without having any
> problems, but both are slightly older versions (Nero 6, RecordNow 7) and
> that could be the difference.
>
>
> "buddyorliz" <(E-Mail Removed)> wrote in message
> news:5D73739D-8821-4B03-82EF-(E-Mail Removed)...
> > If a Disk came with my Dell computer, then Yes I should still have it.
> >
> > If not - and because of un installing them I CAN use my drive again, I can
> > always buy something. I was kind of worrid about not having it, and not
> > wanting to use the Nero again and then being Without a program to burn
> > stuff,
> > but... With out a drive they dont do me much good - well actually my CDRW
> > drive does work, but it won' hold much, nor do the disks work well with
> > other
> > DVD players (which was the first issue I started having -since I knew
> > nothing
> > about any of it) As I'm sure you know Not All players read All Disks.
> >
> >
> > "Rich Barry" wrote:
> >
> >> Try Uninstalling both Programs. Do you still have the Record Now
> >> Installer on a CD?
> >> "buddyorliz" <(E-Mail Removed)> wrote in message
> >> news:BBA25FA4-D70B-4391-BB7A-(E-Mail Removed)...
> >> > As with most who post questions, I do not know much about these kinds
> >> > of
> >> > things but have tried to include everything I know so as to speed up
> >> > questions and answers.
> >> >
> >> > How can I uninstall everything relating to NERO, it seams to have
> >> > caused
> >> > my
> >> > new DVDRW drive to quit working - It will not read Any type of dics,
> >> > always
> >> > says "Please insert disk into Drive D:" If I can get rid of Just its
> >> > Drivers
> >> > I may fix my problem.
> >> >
> >> > I have had recordnow on this XP for a couple years and No problems
> >> > (though
> >> > I
> >> > haven't used it much). I put a DVD drive in and loaded the software
> >> > that
> >> > came
> >> > with it - thinking I had to... I burned a couple disks then starting
> >> > having
> >> > some issues like DVD drive would change names - back and forth CD -
> >> > DVD -
> >> > and
> >> > other issues cant remember. So as I was in the middle of learning how
> >> > to
> >> > burn things tried to use Recordnow again, I think it did work kept
> >> > going
> >> > back
> >> > and forth (was getting confused but seamed different things kept
> >> > happening).
> >> > NOW no CD or DVD will play or show up, Every different disk from new
> >> > movies,
> >> > Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I have -
> >> > everyone I try to open I get the message "please insert disk into Drive
> >> > D"
> >> > Of
> >> > course there is a disk in it.
> >> >
> >> > I have spent the last 4 days at about 7 hours each day searching the
> >> > internet for possible cause and nothing has worked. Have stopped
> >> > antivirus -
> >> > Norton from running to see if it was blocking a driver or something.
> >> > Ran
> >> > device and every other scan I could find. Uninstalled and reinstalled
> >> > the
> >> > drive. used system restore (used in Safe mode so it would not let me
> >> > undo
> >> > it
> >> > -as it didn't help). Uninstalled nero - didn't help - then it came back
> >> > when
> >> > I messed with the restore. Checked on Dell web as there was some kind
> >> > of
> >> > issue, but didn't exactly relate so did nothing there. The last
> >> > suggestion
> >> > was regarding the Nero and Recordnow having conflicting Drivers,
> >> > evidently
> >> > when you have Recordnow (or other software like this) and then install
> >> > Nero
> >> > It messes things up and even after uninstalling Nero- Recordnow will
> >> > not
> >> > work, the suggestion was Roxie might have connected to the NERO virtual
> >> > drive. Is the only solution to uninstall Recordnow too?
> >> >
> >> > Nero support wants me to use their clean tool but that will disconnect
> >> > the
> >> > drivers from Recordnow, which is the program I prefer to use. Recordnow
> >> > has
> >> > no actual place to ask them how to keep Roxie and get rid of Nero.
> >> >
> >> > Until I found out about this possible issue I was concerned my DVD
> >> > drive
> >> > was
> >> > done for... I don't mind buying a new one (though this has only been in
> >> > two
> >> > weeks) I just don't know if it would do any good, I mean seams if the
> >> > drive
> >> > issue is the problem then I would Still have that issue. I don't know
> >> > how
> >> > to
> >> > figure out if the Drive is broken or or or.
> >> >
> >> > If I uninstalled Both programs, would that also get rid of all the
> >> > drivers
> >> > So when I started over there would not be these issues?
> >> >
> >> > Gosh that about covers it, and Thanks in advance just for reading it
> >> > all.
> >> >
> >>
> >>
> >>
>
>
>

Will try -
Thanks

"Rich Barry" wrote:

> Once you uninstall both programs do a Search for nero and recordnow.
> Delete any appropriate files found. Look in C:\Program Files and delete
> their Folders if still there.
> Then go to Start>Run type: regedit click Ok and Navigate to
> HKey_Current_User\Software and delete the Nero and RecordNow folders
> if there. Same with
> Hkey_Local_Machine\Software. Restart the Computer.
> Then I would retry the Nero Software that came with the Dvd Drive.
> Nero is very good as is Roxio.
> "buddyorliz" <(E-Mail Removed)> wrote in message
> news:BBA25FA4-D70B-4391-BB7A-(E-Mail Removed)...
> > As with most who post questions, I do not know much about these kinds of
> > things but have tried to include everything I know so as to speed up
> > questions and answers.
> >
> > How can I uninstall everything relating to NERO, it seams to have caused
> > my
> > new DVDRW drive to quit working - It will not read Any type of dics,
> > always
> > says "Please insert disk into Drive D:" If I can get rid of Just its
> > Drivers
> > I may fix my problem.
> >
> > I have had recordnow on this XP for a couple years and No problems (though
> > I
> > haven't used it much). I put a DVD drive in and loaded the software that
> > came
> > with it - thinking I had to... I burned a couple disks then starting
> > having
> > some issues like DVD drive would change names - back and forth CD - DVD -
> > and
> > other issues cant remember. So as I was in the middle of learning how to
> > burn things tried to use Recordnow again, I think it did work kept going
> > back
> > and forth (was getting confused but seamed different things kept
> > happening).
> > NOW no CD or DVD will play or show up, Every different disk from new
> > movies,
> > Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I have -
> > everyone I try to open I get the message "please insert disk into Drive D"
> > Of
> > course there is a disk in it.
> >
> > I have spent the last 4 days at about 7 hours each day searching the
> > internet for possible cause and nothing has worked. Have stopped
> > antivirus -
> > Norton from running to see if it was blocking a driver or something. Ran
> > device and every other scan I could find. Uninstalled and reinstalled the
> > drive. used system restore (used in Safe mode so it would not let me undo
> > it
> > -as it didn't help). Uninstalled nero - didn't help - then it came back
> > when
> > I messed with the restore. Checked on Dell web as there was some kind of
> > issue, but didn't exactly relate so did nothing there. The last suggestion
> > was regarding the Nero and Recordnow having conflicting Drivers, evidently
> > when you have Recordnow (or other software like this) and then install
> > Nero
> > It messes things up and even after uninstalling Nero- Recordnow will not
> > work, the suggestion was Roxie might have connected to the NERO virtual
> > drive. Is the only solution to uninstall Recordnow too?
> >
> > Nero support wants me to use their clean tool but that will disconnect the
> > drivers from Recordnow, which is the program I prefer to use. Recordnow
> > has
> > no actual place to ask them how to keep Roxie and get rid of Nero.
> >
> > Until I found out about this possible issue I was concerned my DVD drive
> > was
> > done for... I don't mind buying a new one (though this has only been in
> > two
> > weeks) I just don't know if it would do any good, I mean seams if the
> > drive
> > issue is the problem then I would Still have that issue. I don't know how
> > to
> > figure out if the Drive is broken or or or.
> >
> > If I uninstalled Both programs, would that also get rid of all the drivers
> > So when I started over there would not be these issues?
> >
> > Gosh that about covers it, and Thanks in advance just for reading it all.
> >
>
>
>

Hmmm,,, seems to me that Direct CD is the UDF burning/reading software for
CDRWs that belongs to the older Roxio/Adaptec EasyCd Creator software. It
could be the cause of your problems. The reader portion of DirectCD can be
installed automatically/accidentally from any UDF formatted disks that were
made with the Roxio/Adaptec software.

Having that UDF reader/writing program installed can certainly conflict with
either or both of Nero and RecordNow, especially if you also have their
version of UDF reading/burning program installed.

Nero's UDF burning application is called InCD. RecordNow uses, or did use,
an app called DLA (Drive Letter Access) to do the same thing. These are all
UDF burning applications for CDRWs that run as TSRs on your computer. They
all do basically the same thing, format (and write to) CDRW disks so that
you can use them like floppy discs, but AFAIK the discs they make are not
compatible with each other's systems. You should not have more than one of
these installed on the computer.




"buddyorliz" <(E-Mail Removed)> wrote in message
news:584ACD71-2E2B-4E71-93E8-(E-Mail Removed)...
>I thought I did restore it to that point - it did go away, but my drive
>still
> didnt work. I also un-installed Nero but that didnt do it either.
> Somewhere
> along the line I read they had some kind of conflicts - with the driver or
> nero's virtual drive (direct CD ??) I think I too have Nero 6 and
> RecordNow 7
> or 7.1 - I'm thinking now that un-installing both of them is not going to
> get
> my drive to work again, but I am going to try it today. Hoping atleast by
> uninstalling them both it will stop further issues they might cause.
>
> Thanks and I'll let you know.
>
> "RalfG" wrote:
>
>> You should be able to restore the computer to a point before you
>> installed
>> Nero and get rid of it that way. The restore you already did was
>> apparently
>> to a point after Nero was installed, so it got put back on but was only
>> partially recovered. Re-installing Nero then uninstalling it again is
>> another way that should get rid of the unwanted files and drivers.
>> Reboots
>> required at each step.
>>
>> FWIW, I have both Nero and RecordNow on this computer without having any
>> problems, but both are slightly older versions (Nero 6, RecordNow 7) and
>> that could be the difference.
>>
>>
>> "buddyorliz" <(E-Mail Removed)> wrote in message
>> news:5D73739D-8821-4B03-82EF-(E-Mail Removed)...
>> > If a Disk came with my Dell computer, then Yes I should still have it.
>> >
>> > If not - and because of un installing them I CAN use my drive again, I
>> > can
>> > always buy something. I was kind of worrid about not having it, and
>> > not
>> > wanting to use the Nero again and then being Without a program to burn
>> > stuff,
>> > but... With out a drive they dont do me much good - well actually my
>> > CDRW
>> > drive does work, but it won' hold much, nor do the disks work well with
>> > other
>> > DVD players (which was the first issue I started having -since I knew
>> > nothing
>> > about any of it) As I'm sure you know Not All players read All Disks.
>> >
>> >
>> > "Rich Barry" wrote:
>> >
>> >> Try Uninstalling both Programs. Do you still have the Record Now
>> >> Installer on a CD?
>> >> "buddyorliz" <(E-Mail Removed)> wrote in message
>> >> news:BBA25FA4-D70B-4391-BB7A-(E-Mail Removed)...
>> >> > As with most who post questions, I do not know much about these
>> >> > kinds
>> >> > of
>> >> > things but have tried to include everything I know so as to speed up
>> >> > questions and answers.
>> >> >
>> >> > How can I uninstall everything relating to NERO, it seams to have
>> >> > caused
>> >> > my
>> >> > new DVDRW drive to quit working - It will not read Any type of dics,
>> >> > always
>> >> > says "Please insert disk into Drive D:" If I can get rid of Just its
>> >> > Drivers
>> >> > I may fix my problem.
>> >> >
>> >> > I have had recordnow on this XP for a couple years and No problems
>> >> > (though
>> >> > I
>> >> > haven't used it much). I put a DVD drive in and loaded the software
>> >> > that
>> >> > came
>> >> > with it - thinking I had to... I burned a couple disks then starting
>> >> > having
>> >> > some issues like DVD drive would change names - back and forth CD -
>> >> > DVD -
>> >> > and
>> >> > other issues cant remember. So as I was in the middle of learning
>> >> > how
>> >> > to
>> >> > burn things tried to use Recordnow again, I think it did work kept
>> >> > going
>> >> > back
>> >> > and forth (was getting confused but seamed different things kept
>> >> > happening).
>> >> > NOW no CD or DVD will play or show up, Every different disk from new
>> >> > movies,
>> >> > Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I
>> >> > have -
>> >> > everyone I try to open I get the message "please insert disk into
>> >> > Drive
>> >> > D"
>> >> > Of
>> >> > course there is a disk in it.
>> >> >
>> >> > I have spent the last 4 days at about 7 hours each day searching the
>> >> > internet for possible cause and nothing has worked. Have stopped
>> >> > antivirus -
>> >> > Norton from running to see if it was blocking a driver or something.
>> >> > Ran
>> >> > device and every other scan I could find. Uninstalled and
>> >> > reinstalled
>> >> > the
>> >> > drive. used system restore (used in Safe mode so it would not let me
>> >> > undo
>> >> > it
>> >> > -as it didn't help). Uninstalled nero - didn't help - then it came
>> >> > back
>> >> > when
>> >> > I messed with the restore. Checked on Dell web as there was some
>> >> > kind
>> >> > of
>> >> > issue, but didn't exactly relate so did nothing there. The last
>> >> > suggestion
>> >> > was regarding the Nero and Recordnow having conflicting Drivers,
>> >> > evidently
>> >> > when you have Recordnow (or other software like this) and then
>> >> > install
>> >> > Nero
>> >> > It messes things up and even after uninstalling Nero- Recordnow will
>> >> > not
>> >> > work, the suggestion was Roxie might have connected to the NERO
>> >> > virtual
>> >> > drive. Is the only solution to uninstall Recordnow too?
>> >> >
>> >> > Nero support wants me to use their clean tool but that will
>> >> > disconnect
>> >> > the
>> >> > drivers from Recordnow, which is the program I prefer to use.
>> >> > Recordnow
>> >> > has
>> >> > no actual place to ask them how to keep Roxie and get rid of Nero.
>> >> >
>> >> > Until I found out about this possible issue I was concerned my DVD
>> >> > drive
>> >> > was
>> >> > done for... I don't mind buying a new one (though this has only been
>> >> > in
>> >> > two
>> >> > weeks) I just don't know if it would do any good, I mean seams if
>> >> > the
>> >> > drive
>> >> > issue is the problem then I would Still have that issue. I don't
>> >> > know
>> >> > how
>> >> > to
>> >> > figure out if the Drive is broken or or or.
>> >> >
>> >> > If I uninstalled Both programs, would that also get rid of all the
>> >> > drivers
>> >> > So when I started over there would not be these issues?
>> >> >
>> >> > Gosh that about covers it, and Thanks in advance just for reading it
>> >> > all.
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>

Ok Rich, Here is what I have done in the last 2 hours-

Uninstalled Nero -rebooted,

Went into registry and deleted File named Nero, also deleted file named
Ahead (as not only had it been suggested before but the folder had Nero stuff
in it) Though Ahead was not in my Programs to start with.
Nero had a folder called Shared, in that there were Lots of different things
- deleted it too. rebooted.

Went back and tried to uninstalled Sonic Recordnow, There were 3 different
programs, I couldn't uninstall the sonic DLA (said something about
uninstalling the others first and then rebooting - or maybe that was where it
said you have to reboot now - or manually - so I waited) Uninstalled the
other two - then rebooted.

Back to uninstall, but it still would not let me uninstall the sonic DLA-
said A network error occurred while attempting to read from file
C:\windows\installer\RNENG.msi - Then said fatal error during installation.

Back to registry (Roxie is NOT the same as Sonic Record now is it? - some
reason thought it was - but didn't touch it) Deleted the whole file named
Sonic, including the 3 files Direct Access, Recordnow And registration.
Rebooted.

Back to programs to try the DLA again, still wouldn't let me uninstall it.
Went to programs (Not control panel add and remove) I deleted it there, but
it Still won't let me uninstall it.

And My DVDRW drive still wont recognize any disks....
(don't know anything about what drivers do, Hope what I deleted wasn't
needed for anything else's??)




Appreciating your tying to help me And your time,
Liz



"buddyorliz" wrote:

> Will try -
> Thanks
>
> "Rich Barry" wrote:
>
> > Once you uninstall both programs do a Search for nero and recordnow.
> > Delete any appropriate files found. Look in C:\Program Files and delete
> > their Folders if still there.
> > Then go to Start>Run type: regedit click Ok and Navigate to
> > HKey_Current_User\Software and delete the Nero and RecordNow folders
> > if there. Same with
> > Hkey_Local_Machine\Software. Restart the Computer.
> > Then I would retry the Nero Software that came with the Dvd Drive.
> > Nero is very good as is Roxio.
> > "buddyorliz" <(E-Mail Removed)> wrote in message
> > news:BBA25FA4-D70B-4391-BB7A-(E-Mail Removed)...
> > > As with most who post questions, I do not know much about these kinds of
> > > things but have tried to include everything I know so as to speed up
> > > questions and answers.
> > >
> > > How can I uninstall everything relating to NERO, it seams to have caused
> > > my
> > > new DVDRW drive to quit working - It will not read Any type of dics,
> > > always
> > > says "Please insert disk into Drive D:" If I can get rid of Just its
> > > Drivers
> > > I may fix my problem.
> > >
> > > I have had recordnow on this XP for a couple years and No problems (though
> > > I
> > > haven't used it much). I put a DVD drive in and loaded the software that
> > > came
> > > with it - thinking I had to... I burned a couple disks then starting
> > > having
> > > some issues like DVD drive would change names - back and forth CD - DVD -
> > > and
> > > other issues cant remember. So as I was in the middle of learning how to
> > > burn things tried to use Recordnow again, I think it did work kept going
> > > back
> > > and forth (was getting confused but seamed different things kept
> > > happening).
> > > NOW no CD or DVD will play or show up, Every different disk from new
> > > movies,
> > > Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I have -
> > > everyone I try to open I get the message "please insert disk into Drive D"
> > > Of
> > > course there is a disk in it.
> > >
> > > I have spent the last 4 days at about 7 hours each day searching the
> > > internet for possible cause and nothing has worked. Have stopped
> > > antivirus -
> > > Norton from running to see if it was blocking a driver or something. Ran
> > > device and every other scan I could find. Uninstalled and reinstalled the
> > > drive. used system restore (used in Safe mode so it would not let me undo
> > > it
> > > -as it didn't help). Uninstalled nero - didn't help - then it came back
> > > when
> > > I messed with the restore. Checked on Dell web as there was some kind of
> > > issue, but didn't exactly relate so did nothing there. The last suggestion
> > > was regarding the Nero and Recordnow having conflicting Drivers, evidently
> > > when you have Recordnow (or other software like this) and then install
> > > Nero
> > > It messes things up and even after uninstalling Nero- Recordnow will not
> > > work, the suggestion was Roxie might have connected to the NERO virtual
> > > drive. Is the only solution to uninstall Recordnow too?
> > >
> > > Nero support wants me to use their clean tool but that will disconnect the
> > > drivers from Recordnow, which is the program I prefer to use. Recordnow
> > > has
> > > no actual place to ask them how to keep Roxie and get rid of Nero.
> > >
> > > Until I found out about this possible issue I was concerned my DVD drive
> > > was
> > > done for... I don't mind buying a new one (though this has only been in
> > > two
> > > weeks) I just don't know if it would do any good, I mean seams if the
> > > drive
> > > issue is the problem then I would Still have that issue. I don't know how
> > > to
> > > figure out if the Drive is broken or or or.
> > >
> > > If I uninstalled Both programs, would that also get rid of all the drivers
> > > So when I started over there would not be these issues?
> > >
> > > Gosh that about covers it, and Thanks in advance just for reading it all.
> > >
> >
> >
> >

PS - When I couldn't un-install Sonic, I clicked the support tab, it said If
not working properly you may click here to re-install. Which I did not do.


Ok Rich, Here is what I have done in the last 2 hours-

Uninstalled Nero -rebooted,

Went into registry and deleted File named Nero, also deleted file named
Ahead (as not only had it been suggested before but the folder had Nero stuff
in it) Though Ahead was not in my Programs to start with.
Nero had a folder called Shared, in that there were Lots of different things
- deleted it too. rebooted.

Went back and tried to uninstalled Sonic Recordnow, There were 3 different
programs, I couldn't uninstall the sonic DLA (said something about
uninstalling the others first and then rebooting - or maybe that was where it
said you have to reboot now - or manually - so I waited) Uninstalled the
other two - then rebooted.

Back to uninstall, but it still would not let me uninstall the sonic DLA-
said A network error occurred while attempting to read from file
C:\windows\installer\RNENG.msi - Then said fatal error during installation.

Back to registry (Roxie is NOT the same as Sonic Record now is it? - some
reason thought it was - but didn't touch it) Deleted the whole file named
Sonic, including the 3 files Direct Access, Recordnow And registration.
Rebooted.

Back to programs to try the DLA again, still wouldn't let me uninstall it.
Went to programs (Not control panel add and remove) I deleted it there, but
it Still won't let me uninstall it.

And My DVDRW drive still wont recognize any disks....
(don't know anything about what drivers do, Hope what I deleted wasn't
needed for anything else's??)




Appreciating your time,
Liz



"Rich Barry" wrote:

> Once you uninstall both programs do a Search for nero and recordnow.
> Delete any appropriate files found. Look in C:\Program Files and delete
> their Folders if still there.
> Then go to Start>Run type: regedit click Ok and Navigate to
> HKey_Current_User\Software and delete the Nero and RecordNow folders
> if there. Same with
> Hkey_Local_Machine\Software. Restart the Computer.
> Then I would retry the Nero Software that came with the Dvd Drive.
> Nero is very good as is Roxio.
> "buddyorliz" <(E-Mail Removed)> wrote in message
> news:BBA25FA4-D70B-4391-BB7A-(E-Mail Removed)...
> > As with most who post questions, I do not know much about these kinds of
> > things but have tried to include everything I know so as to speed up
> > questions and answers.
> >
> > How can I uninstall everything relating to NERO, it seams to have caused
> > my
> > new DVDRW drive to quit working - It will not read Any type of dics,
> > always
> > says "Please insert disk into Drive D:" If I can get rid of Just its
> > Drivers
> > I may fix my problem.
> >
> > I have had recordnow on this XP for a couple years and No problems (though
> > I
> > haven't used it much). I put a DVD drive in and loaded the software that
> > came
> > with it - thinking I had to... I burned a couple disks then starting
> > having
> > some issues like DVD drive would change names - back and forth CD - DVD -
> > and
> > other issues cant remember. So as I was in the middle of learning how to
> > burn things tried to use Recordnow again, I think it did work kept going
> > back
> > and forth (was getting confused but seamed different things kept
> > happening).
> > NOW no CD or DVD will play or show up, Every different disk from new
> > movies,
> > Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I have -
> > everyone I try to open I get the message "please insert disk into Drive D"
> > Of
> > course there is a disk in it.
> >
> > I have spent the last 4 days at about 7 hours each day searching the
> > internet for possible cause and nothing has worked. Have stopped
> > antivirus -
> > Norton from running to see if it was blocking a driver or something. Ran
> > device and every other scan I could find. Uninstalled and reinstalled the
> > drive. used system restore (used in Safe mode so it would not let me undo
> > it
> > -as it didn't help). Uninstalled nero - didn't help - then it came back
> > when
> > I messed with the restore. Checked on Dell web as there was some kind of
> > issue, but didn't exactly relate so did nothing there. The last suggestion
> > was regarding the Nero and Recordnow having conflicting Drivers, evidently
> > when you have Recordnow (or other software like this) and then install
> > Nero
> > It messes things up and even after uninstalling Nero- Recordnow will not
> > work, the suggestion was Roxie might have connected to the NERO virtual
> > drive. Is the only solution to uninstall Recordnow too?
> >
> > Nero support wants me to use their clean tool but that will disconnect the
> > drivers from Recordnow, which is the program I prefer to use. Recordnow
> > has
> > no actual place to ask them how to keep Roxie and get rid of Nero.
> >
> > Until I found out about this possible issue I was concerned my DVD drive
> > was
> > done for... I don't mind buying a new one (though this has only been in
> > two
> > weeks) I just don't know if it would do any good, I mean seams if the
> > drive
> > issue is the problem then I would Still have that issue. I don't know how
> > to
> > figure out if the Drive is broken or or or.
> >
> > If I uninstalled Both programs, would that also get rid of all the drivers
> > So when I started over there would not be these issues?
> >
> > Gosh that about covers it, and Thanks in advance just for reading it all.
> >
>
>
>