Hi

Having just installed Outlook 2003 and Exchange 2003, I
was hoping for an easy life, but then I remembered this is
Microsoft Software.
I now have a situation when a user can look at a mail
message one minute, then go back a minute later, and the
preview is not available any more. Other users go to open
an attachment, and are told that this feature is not
available. If they come out of Outlook and go back in,
this sometimes cures the problem, but invariably, they
have to reboot the PC. I think it has to do with a clash
between the two Office Assistants.
Has anyone had a similar problem, and have they found a
cure?

Cheers

Allan

How are they trying to open the attachment? What is the exact error message
they are getting?

What error message are they getting on the preview?
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Allan" <(E-Mail Removed)> wrote in message
news:01b901c3c2ed$2ac3f970$(E-Mail Removed)...
> Hi
>
> Having just installed Outlook 2003 and Exchange 2003, I
> was hoping for an easy life, but then I remembered this is
> Microsoft Software.
> I now have a situation when a user can look at a mail
> message one minute, then go back a minute later, and the
> preview is not available any more. Other users go to open
> an attachment, and are told that this feature is not
> available. If they come out of Outlook and go back in,
> this sometimes cures the problem, but invariably, they
> have to reboot the PC. I think it has to do with a clash
> between the two Office Assistants.
> Has anyone had a similar problem, and have they found a
> cure?
>
> Cheers
>
> Allan