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Configuring my E-mail to work with Outlook 2007

 
 
Neil McRae
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      9th May 2010
I just bought a new "Intel Core i5 2.66GHz Quad-Core CPU" on which I am running for the first time "Windows 7 Home Premium" with "Outlook 2007." Until I bought my new PC, I was running "Windows XP Home Edition" with "Microsoft Office XP" in which I received E-mail from two of my accounts; my ISP E-mail address and also one account that is activated through the domain at my webpage.

Now, configuring my ISP E-mail to work with the new Outlook was successful (I can once again do both send E-mails and receive messages using that account) but then I went to configure my E-mail address at my webpage and so far I can only send messages using that account. I tried sending a message to my ISP address from that one which I then received okay, so I know for sure that the "sending" works, but for some reason I just can't receive any messages that are sent to the one account.

All messages to my ISP account are received successfully after I click to "Send/Receive All," but this is the message I get for my other one:

Quote
> • ]Synchronizing subsribed folders for "[notag](E-Mail Removed)[/notag]



Or if I click on that account under "Send/Receive" and then choose to check for new messages only to that account:

Quote
> • Checking for new mail in subscribed folders on "[notag](E-Mail Removed)[/notag]".
> • "[notag](E-Mail Removed)[/notag]": Folder:Inbox Check for new mail



Thanks for any help that you are able to give me with this.
-Neil
 
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Brian Tillman [MVP-Outlook]
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      10th May 2010
"Neil McRae" <n_mcrae[at]telus[dot]net> wrote in message
news:%(E-Mail Removed)...

>I just bought a new "Intel Core i5 2.66GHz Quad-Core CPU" on which I am
>running for the first time "Windows 7 Home Premium" with "Outlook 2007."
>Until I bought my new PC, I was running "Windows XP Home Edition" with
>"Microsoft Office XP" in which I received E-mail from two of my accounts; my
>ISP E-mail address and also one account that is activated through the domain
>at my webpage.


If you're going to use a brain-dead posting post like outlookforums, at least
supply linebreaks. Your paragraphs are each one big long line.

> Now, configuring my ISP E-mail to work with the new Outlook was successful
> (I can once again do both send E-mails and receive messages using that
> account) but then I went to configure my E-mail address at my webpage and so
> far I can only send messages using that account. I tried sending a message
> to my ISP address from that one which I then received okay, so I know for
> sure that the "sending" works, but for some reason I just can't receive any
> messages that are sent to the one account.


What type of account have you defined for accessing this mailbox?
--
Brian Tillman [MVP-Outlook]

 
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Neil McRae
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      10th May 2010
I apologize for not supplying linebreaks, the paragraphs in my first post display correctly on my
system when accessing via http://www.outlookforums.com/index.p...df90bb5b71cdb5.

When setting up this mailbox in Outlook, I defined IMAP for "Account Type" after I chose "Internet E-mail" for the account service..
Submitted using http://www.outlookforums.com
 
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Brian Tillman [MVP-Outlook]
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      11th May 2010
"Neil McRae" <n_mcrae[at]telus[dot]net> wrote in message
news:%(E-Mail Removed)...

>I apologize for not supplying linebreaks, the paragraphs in my first post
>display correctly on my system when accessing via
>http://www.outlookforums.com/index.p...df90bb5b71cdb5.
>
> When setting up this mailbox in Outlook, I defined IMAP for "Account Type"
> after I chose "Internet E-mail" for the account service..


Who is your mail service provider? Have you checked their help pages to make
sure your IMAP settings are what they say they should be?
--
Brian Tillman [MVP-Outlook]

 
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Brian Tillman [MVP-Outlook]
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      11th May 2010
"Neil McRae" <n_mcrae[at]telus[dot]net> wrote in message
news:%(E-Mail Removed)...

>I apologize for not supplying linebreaks, the paragraphs in my first post
>display correctly on my system


Oh, I forgot to mention: don't change the subject line.
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Brian Tillman [MVP-Outlook]

 
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Neil McRae
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      12th May 2010
I host my webpage with http://iweb.com/.

After I click from Panelbox to configure my mail client, it says underneath "Manual
Settings:"

Incoming Mail Server: mail.stuntsillusion.com
Or
"s013.panelboxmanager.com" for "Incoming Mail Server (SSL)."

I tried using both of the above settings for "Incoming mail server" when configuring
my Outlook, but I get the same results with either one
--
private.php?do=newpm&u= - the one at which I currently cannot receive messages.
http://stuntsillusion.com/
http://www.stuntsillusion.com/forum/ - temporarily offline..
Submitted using http://www.outlookforums.com
 
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Brian Tillman [MVP-Outlook]
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      13th May 2010
"Neil McRae" <n_mcrae[at]telus[dot]net> wrote in message
news:(E-Mail Removed)...

>I host my webpage with http://iweb.com/.
>
> After I click from Panelbox to configure my mail client, it says underneath
> "Manual Settings:"
>
> Incoming Mail Server: mail.stuntsillusion.com
> Or
> "s013.panelboxmanager.com" for "Incoming Mail Server (SSL)."
>
> I tried using both of the above settings for "Incoming mail server" when
> configuring my Outlook, but I get the same results with either one.


What have you specified for the port and the encryption setting? What does
Iweb say you must use or what have you configured the mail server to require,
if it's a server you've configured?
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Brian Tillman [MVP-Outlook]

 
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Neil McRae
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      14th May 2010
Quote
> What have you specified for the port and the encryption setting..



Incoming server (IMAP): 143
Use the following type of encrypted connection: None

Outgoing server (SMTP): 587
Use the following type of encrypted connection: None

Quote
> ...What does
> Iweb say you must use or what have you configured the
> mail server to require,
> if it's a server you've configured



After my hosting account with iWeb was first set up, all I had
to do was:

• Log into Panelbox.
• Click on "MAIL" icon.
• Click on the "EMAIL ACCOUNTS" tab and select "Add a New
Email Account" from the drop-down list.
• Fill in the required fields ("neil" for the Email/name and
"stuntsillusion.com" for the domain) and then click on "Create"
to submit and finish the creation of my E-mail account.

When I went to configure my account through "Outlook 2007" after I got
my new PC, I:

• Clicked the "Tools" menu and chose "Account Settings..."
• Clicked the "Add New E-mail Account" button.
• Selected "Microsoft Exchange, POP3, IMAP, or HTTP"
• Checked the box that says "Manually configure server settings or
additional server types."
• Clicked "Next" then chose "Internet E-mail.".
Submitted using http://www.outlookforums.com
 
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Brian Tillman [MVP-Outlook]
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      17th May 2010
"Neil McRae" <n_mcrae[at]telus[dot]net> wrote in message
news:(E-Mail Removed)...

> Incoming server (IMAP): 143
> Use the following type of encrypted connection: None
>
> Outgoing server (SMTP): 587
> Use the following type of encrypted connection: None


Can you telnet to those ports or your servers?

> After my hosting account with iWeb was first set up, all I had to do was:
>
> • Log into Panelbox.
> • Click on "MAIL" icon.
> • Click on the "EMAIL ACCOUNTS" tab and select "Add a New Email
> Account" from the drop-down list.
> • Fill in the required fields ("neil" for the Email/name and
> "stuntsillusion.com" for the domain) and then click on "Create" to submit
> and finish the creation of my E-mail account.
>
> When I went to configure my account through "Outlook 2007" after I got my
> new PC, I:
>
> • Clicked the "Tools" menu and chose "Account Settings..."
> • Clicked the "Add New E-mail Account" button.
> • Selected "Microsoft Exchange, POP3, IMAP, or HTTP"
> • Checked the box that says "Manually configure server settings or
> additional server types."
> • Clicked "Next" then chose "Internet E-mail.".


If you've followed the instructions that iWeb gave you for connecting to the
server and it still doesn't work, your best recourse is trying to get your
service provider to resolve it with you. I don't think I can help any more.
--
Brian Tillman [MVP-Outlook]

 
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Brian Tillman [MVP-Outlook]
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      24th May 2010
"Neil McRae" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...

> So I contacted Iweb, they then responded and told me to click the link
> in the Mail section of my Panelbox that says "Auto-Configure Microsoft
> Outlook Express. for IMAP Access." I opened the register file and
> allowed it to change my Windows registry. The problem is now solved and
> I'm able to receive messages once again that are sent to my account
> activated through the domain at my webpage, though yesterday however all
> incoming mail to that account was appearing in the "Unread Mail" folder
> instead of in the same folder where messages sent to my IDP address are
> delivered. Messages to my IDP address deliver to the "Inbox" folder that
> I have selected in the screenshot below. And then today, all messages
> coming to my account on Iweb's server are appearing in
> _the_folder_that_is_shown_expanded_ ((E-Mail Removed) > Inbox >
> (E-Mail Removed)) in the same screenshot.
> Strange.


First, little you can change in the registry that is geared toward Outlook
Express will have any impact on Outlook.

The "Unread Mail" folder is not a real folder, it's a search context. New
messages in ANY mail folder in the same data store as the Unread Mail folder
will be listed and the "In Folder" column of the view will tell you what
folder it's in.

IMAP accounts always have their own folder sets. If the stuntsillusion
account is an IMAP account, it will have its own folders that reflect the
server's contents.
--
Brian Tillman [MVP-Outlook]

 
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