When trying to install my Windows Mobile Pocket PC, the hardware installer
give a message "can't install this hardware, the name is already in use as a
service name or service display name." The drivers will not install for the
device and Windows will not detect the device.

On ActiveSync, everything is "grayed out." the communication ports reads
available and the USB port reads available, but it wont install the device.

I've tried disabling the firewall and writing exceptions in the firewall.
Nothing seems to work. Any advice?

Just a thought this but give it a go anyway as you have nothing to loose.
Uninstall Activesync. Uninstall the firewall, (or turn it off if it is the
XP one) Check that there is nothing wrong in device manager and uninstall
anything that has an error. Then download the latest ActiveSync version and
install it. Delete any partnerships on the Pocket PC and start again making
sure that you install and connect in the correct order.

"headbanger" <(E-Mail Removed)> wrote in message
news:BBB926B9-CDEB-4C52-8E46-(E-Mail Removed)...
> When trying to install my Windows Mobile Pocket PC, the hardware installer
> give a message "can't install this hardware, the name is already in use as
> a
> service name or service display name." The drivers will not install for
> the
> device and Windows will not detect the device.
>
> On ActiveSync, everything is "grayed out." the communication ports reads
> available and the USB port reads available, but it wont install the
> device.
>
> I've tried disabling the firewall and writing exceptions in the firewall.
> Nothing seems to work. Any advice?