i'm about to go insaine! i intstalled micosoft office student and teacher edition and nothing works. In powerpoint, i cant even open a template. the error message says it cannot read the file or the file is unavailable. why can i do??? and i can save things, but cant retreive them. what is the deal? PLEASE E MAIL ME AND LET ME KNOW YOUR IDEAS

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]

Hello,

If you are using Office/PowerPoint 2003, it sounds like there's a good
chance that you are running into a known problem with Office applications
and Norton's AntiVirus software.

The Norton AntiVirus plug-in for Microsoft Office scans documents for macro
virus infections in Office products. This plug-in may cause performance
issues, the inability to open files within Office, or the inability to
install some Office applications.

The latest information about the problems associated with this plug-in can
be located in the following KB article:

http://support.microsoft.com/?id=329820

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

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