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!!!!!Computer won't boot up with SATA dvd burner connected

 
 
Virgil2U
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Posts: n/a
 
      10th Jan 2011
I have a gateway GT5244E desktop computer and I have tried to install a new sata dvd burner into it and it will recognize it in CMOS but will not go past the cmos stage, It just stops there and will not go any further. I know the drive is good because it worked in another system. I don't know if the stock power supply with the system is not powerful enough for SATA or not, I believe it to be 240 watt, the motherboard is a MS-7249 with 4 SATA connectors and I have tried all 4 connections and still will not go any further than the boot up window. If anyone can give me any advice on this it will be greatly appreciated. I don't have another power supply handy to swap out and before I am to buy a new one I would like to know if this could be reason it will not work with the SATA dvd burner connected.

Thanks,
Virgil


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Paul
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      10th Jan 2011
Virgil2U wrote:
> I have a gateway GT5244E desktop computer and I have tried to install a new sata dvd burner into
> it and it will recognize it in CMOS but will not go past the cmos stage, It just stops there
> and will not go any further. I know the drive is good because it worked in another system.
> I don't know if the stock power supply with the system is not powerful enough for SATA or
> not, I believe it to be 240 watt, the motherboard is a MS-7249 with 4 SATA connectors and
> I have tried all 4 connections and still will not go any further than the boot up window.
> If anyone can give me any advice on this it will be greatly appreciated. I don't have
> another power supply handy to swap out and before I am to buy a new one I would like
> to know if this could be reason it will not work with the SATA dvd burner connected.
>
> Thanks,
> Virgil
>


Micro BTX
Dimensions: 10.5 × 10.4 inches (strange, if that was true, larger than normal)

MCH (northbridge): ATI RC410 Rev. A12
ICH (southbridge): ATI SB450 Rev. A13

Primary IDE connector
Secondary IDE connector
Four Serial ATA connectors

*******

I tried doing a few searches, to see if there was a SATA ATAPI problem,
but don't see anything there.

If you can see the identity text string in the BIOS, for the optical
drive, then the cabling is probably working. You could change
motherboard ports, as part of your testing (use a different SATA plug).
The ATI Southbridge, might have two separate logic blocks to control
the four ports or something. But that's a long shot.

Power shouldn't be a problem. An optical drive draws lots
of power, when you have a disc in the tray, but not so much
when it's sitting there idle, with an empty tray. Even at
240W, I doubt your computer was "falling over", because
of an extra 5 watts max to run an empty optical drive.

So I'm stumped.

Some chips, like the VIA ones, have problems when
SATA II drives are plugged into the motherboard. But at most,
if something like that was happening (300MB/sec device
can't negotiate properly with 150MB/sec Southbridge),
the device simply wouldn't be recognized, and you'd still be
able to boot.

Does the motherboard have a RAID setting for the SATA ports ?
Do you already have a RAID array connected ?

Don't make too many changes to the BIOS settings, without
first writing down the settings that work. If you change the
BIOS settings, it could prevent booting because the OS drivers
would no longer match.

By the way, exactly what does this mean ?

"will not go any further than the boot up window"

The BIOS is in control at first, and then at some point,
your OS takes over, and may put an animation on the screen,
while files are loading. In some cases, if you enable
"boot logging" in the OS, perhaps from Windows Safe Mode,
you might get to see more activity on the screen.

If it was my machine, I'd slap a Linux LiveCD in it, and
see if the LiveCD would boot or not. Even a Windows Installer CD
would do. If it did, then I'd know the hardware was good. I use
both OSes here, as the occasion arises.

If you really thought it was a power issue, and you had
some kind of bootable optical media, you could try unplugging
the hard drive power and data cables (with the power off).

When SATA optical first came out, there were a few issues.
This table, is an example of the "bleeding edge" compatibility
at the time. But things should be better now. Too bad there
are no ATI chipsets here.

"px-716sa motherboard compatability listing"
http://www.plextoramericas.com/index...&task=download

Paul
 
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MASTER
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Posts: n/a
 
      11th Jan 2011
On Mon, 10 Jan 2011 04:16:45 -0600, GlowingBlueMist
<(E-Mail Removed)> wrote:

>On 1/10/2011 1:27 AM, Paul wrote:
>> Virgil2U wrote:
>>> I have a gateway GT5244E desktop computer and I have tried to install
>>> a new sata dvd burner into it and it will recognize it in CMOS but
>>> will not go past the cmos stage, It just stops there
>>> and will not go any further. I know the drive is good because it
>>> worked in another system. I don't know if the stock power supply with
>>> the system is not powerful enough for SATA or
>>> not, I believe it to be 240 watt, the motherboard is a MS-7249 with 4
>>> SATA connectors and I have tried all 4 connections and still will not
>>> go any further than the boot up window. If anyone can give me any
>>> advice on this it will be greatly appreciated. I don't have
>>> another power supply handy to swap out and before I am to buy a new
>>> one I would like to know if this could be reason it will not work with
>>> the SATA dvd burner connected.
>>>
>>> Thanks,
>>> Virgil
>>>

>>
>> Micro BTX
>> Dimensions: 10.5 × 10.4 inches (strange, if that was true, larger than
>> normal)
>>
>> MCH (northbridge): ATI RC410 Rev. A12
>> ICH (southbridge): ATI SB450 Rev. A13
>>
>> Primary IDE connector
>> Secondary IDE connector
>> Four Serial ATA connectors
>>
>> *******
>>
>> I tried doing a few searches, to see if there was a SATA ATAPI problem,
>> but don't see anything there.
>>
>> If you can see the identity text string in the BIOS, for the optical
>> drive, then the cabling is probably working. You could change
>> motherboard ports, as part of your testing (use a different SATA plug).
>> The ATI Southbridge, might have two separate logic blocks to control
>> the four ports or something. But that's a long shot.
>>
>> Power shouldn't be a problem. An optical drive draws lots
>> of power, when you have a disc in the tray, but not so much
>> when it's sitting there idle, with an empty tray. Even at
>> 240W, I doubt your computer was "falling over", because
>> of an extra 5 watts max to run an empty optical drive.
>>
>> So I'm stumped.
>>
>> Some chips, like the VIA ones, have problems when
>> SATA II drives are plugged into the motherboard. But at most,
>> if something like that was happening (300MB/sec device
>> can't negotiate properly with 150MB/sec Southbridge),
>> the device simply wouldn't be recognized, and you'd still be
>> able to boot.
>>
>> Does the motherboard have a RAID setting for the SATA ports ?
>> Do you already have a RAID array connected ?
>>
>> Don't make too many changes to the BIOS settings, without
>> first writing down the settings that work. If you change the
>> BIOS settings, it could prevent booting because the OS drivers
>> would no longer match.
>>
>> By the way, exactly what does this mean ?
>>
>> "will not go any further than the boot up window"
>>
>> The BIOS is in control at first, and then at some point,
>> your OS takes over, and may put an animation on the screen,
>> while files are loading. In some cases, if you enable
>> "boot logging" in the OS, perhaps from Windows Safe Mode,
>> you might get to see more activity on the screen.
>>
>> If it was my machine, I'd slap a Linux LiveCD in it, and
>> see if the LiveCD would boot or not. Even a Windows Installer CD
>> would do. If it did, then I'd know the hardware was good. I use
>> both OSes here, as the occasion arises.
>>
>> If you really thought it was a power issue, and you had
>> some kind of bootable optical media, you could try unplugging
>> the hard drive power and data cables (with the power off).
>>
>> When SATA optical first came out, there were a few issues.
>> This table, is an example of the "bleeding edge" compatibility
>> at the time. But things should be better now. Too bad there
>> are no ATI chipsets here.
>>
>> "px-716sa motherboard compatability listing"
>> http://www.plextoramericas.com/index...&task=download
>>
>> Paul

>
>Just shooting into the wind, but is the computer possibly trying to boot
>from the new drive, as in the boot order is set to boot from the DVD
>first, if it finds one?


it is set to boot first to a dvd drive on ide 2 master.
 
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MASTER
Guest
Posts: n/a
 
      11th Jan 2011
On Mon, 10 Jan 2011 07:47:41 -0500, John <(E-Mail Removed)> wrote:

>GlowingBlueMist wrote:
>> On 1/10/2011 1:27 AM, Paul wrote:
>>> Virgil2U wrote:
>>>> I have a gateway GT5244E desktop computer and I have tried to install
>>>> a new sata dvd burner into it and it will recognize it in CMOS but
>>>> will not go past the cmos stage, It just stops there
>>>> and will not go any further. I know the drive is good because it
>>>> worked in another system. I don't know if the stock power supply with
>>>> the system is not powerful enough for SATA or
>>>> not, I believe it to be 240 watt, the motherboard is a MS-7249 with 4
>>>> SATA connectors and I have tried all 4 connections and still will not
>>>> go any further than the boot up window. If anyone can give me any
>>>> advice on this it will be greatly appreciated. I don't have
>>>> another power supply handy to swap out and before I am to buy a new
>>>> one I would like to know if this could be reason it will not work with
>>>> the SATA dvd burner connected.
>>>>
>>>> Thanks,
>>>> Virgil
>>>>
>>>
>>> Micro BTX
>>> Dimensions: 10.5 × 10.4 inches (strange, if that was true, larger than
>>> normal)
>>>
>>> MCH (northbridge): ATI RC410 Rev. A12
>>> ICH (southbridge): ATI SB450 Rev. A13
>>>
>>> Primary IDE connector
>>> Secondary IDE connector
>>> Four Serial ATA connectors
>>>
>>> *******
>>>
>>> I tried doing a few searches, to see if there was a SATA ATAPI problem,
>>> but don't see anything there.
>>>
>>> If you can see the identity text string in the BIOS, for the optical
>>> drive, then the cabling is probably working. You could change
>>> motherboard ports, as part of your testing (use a different SATA plug).
>>> The ATI Southbridge, might have two separate logic blocks to control
>>> the four ports or something. But that's a long shot.
>>>
>>> Power shouldn't be a problem. An optical drive draws lots
>>> of power, when you have a disc in the tray, but not so much
>>> when it's sitting there idle, with an empty tray. Even at
>>> 240W, I doubt your computer was "falling over", because
>>> of an extra 5 watts max to run an empty optical drive.
>>>
>>> So I'm stumped.
>>>
>>> Some chips, like the VIA ones, have problems when
>>> SATA II drives are plugged into the motherboard. But at most,
>>> if something like that was happening (300MB/sec device
>>> can't negotiate properly with 150MB/sec Southbridge),
>>> the device simply wouldn't be recognized, and you'd still be
>>> able to boot.
>>>
>>> Does the motherboard have a RAID setting for the SATA ports ?
>>> Do you already have a RAID array connected ?
>>>
>>> Don't make too many changes to the BIOS settings, without
>>> first writing down the settings that work. If you change the
>>> BIOS settings, it could prevent booting because the OS drivers
>>> would no longer match.
>>>
>>> By the way, exactly what does this mean ?
>>>
>>> "will not go any further than the boot up window"
>>>
>>> The BIOS is in control at first, and then at some point,
>>> your OS takes over, and may put an animation on the screen,
>>> while files are loading. In some cases, if you enable
>>> "boot logging" in the OS, perhaps from Windows Safe Mode,
>>> you might get to see more activity on the screen.
>>>
>>> If it was my machine, I'd slap a Linux LiveCD in it, and
>>> see if the LiveCD would boot or not. Even a Windows Installer CD
>>> would do. If it did, then I'd know the hardware was good. I use
>>> both OSes here, as the occasion arises.
>>>
>>> If you really thought it was a power issue, and you had
>>> some kind of bootable optical media, you could try unplugging
>>> the hard drive power and data cables (with the power off).
>>>
>>> When SATA optical first came out, there were a few issues.
>>> This table, is an example of the "bleeding edge" compatibility
>>> at the time. But things should be better now. Too bad there
>>> are no ATI chipsets here.
>>>
>>> "px-716sa motherboard compatability listing"
>>> http://www.plextoramericas.com/index...&task=download
>>>
>>> Paul

>>
>> Just shooting into the wind, but is the computer possibly trying to boot
>> from the new drive, as in the boot order is set to boot from the DVD
>> first, if it finds one?

>
>If there is no CD/DVD in the drive the BIOS should go on to boot from
>the next device in the list, I would think a floppy (if any) and then
>the hard drive.
>
>The BIOS may need an update (flash) to handle the SATA CD, perhaps its
>first generation software that really didn't expect SATA CD drives. I
>believe that SATA CD drives came out well after SATA hard drives.
>
>John



It is set to boot to first cd and then floppy. I have thought of a
bios update but I have not been successful in finding a bios for the
system.
 
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MASTER
Guest
Posts: n/a
 
      11th Jan 2011
On Mon, 10 Jan 2011 02:27:47 -0500, Paul <(E-Mail Removed)> wrote:

>Virgil2U wrote:
>> I have a gateway GT5244E desktop computer and I have tried to install a new sata dvd burner into
>> it and it will recognize it in CMOS but will not go past the cmos stage, It just stops there
>> and will not go any further. I know the drive is good because it worked in another system.
>> I don't know if the stock power supply with the system is not powerful enough for SATA or
>> not, I believe it to be 240 watt, the motherboard is a MS-7249 with 4 SATA connectors and
>> I have tried all 4 connections and still will not go any further than the boot up window.
>> If anyone can give me any advice on this it will be greatly appreciated. I don't have
>> another power supply handy to swap out and before I am to buy a new one I would like
>> to know if this could be reason it will not work with the SATA dvd burner connected.
>>
>> Thanks,
>> Virgil
>>

>
>Micro BTX
>Dimensions: 10.5 × 10.4 inches (strange, if that was true, larger than normal)
>
>MCH (northbridge): ATI RC410 Rev. A12
>ICH (southbridge): ATI SB450 Rev. A13
>
>Primary IDE connector
>Secondary IDE connector
>Four Serial ATA connectors
>
>*******
>
>I tried doing a few searches, to see if there was a SATA ATAPI problem,
>but don't see anything there.
>
>If you can see the identity text string in the BIOS, for the optical
>drive, then the cabling is probably working. You could change
>motherboard ports, as part of your testing (use a different SATA plug).
>The ATI Southbridge, might have two separate logic blocks to control
>the four ports or something. But that's a long shot.
>
>Power shouldn't be a problem. An optical drive draws lots
>of power, when you have a disc in the tray, but not so much
>when it's sitting there idle, with an empty tray. Even at
>240W, I doubt your computer was "falling over", because
>of an extra 5 watts max to run an empty optical drive.
>
>So I'm stumped.
>
>Some chips, like the VIA ones, have problems when
>SATA II drives are plugged into the motherboard. But at most,
>if something like that was happening (300MB/sec device
>can't negotiate properly with 150MB/sec Southbridge),
>the device simply wouldn't be recognized, and you'd still be
>able to boot.
>
>Does the motherboard have a RAID setting for the SATA ports ?
>Do you already have a RAID array connected ?
>
>Don't make too many changes to the BIOS settings, without
>first writing down the settings that work. If you change the
>BIOS settings, it could prevent booting because the OS drivers
>would no longer match.
>
>By the way, exactly what does this mean ?
>
> "will not go any further than the boot up window"
>
>The BIOS is in control at first, and then at some point,
>your OS takes over, and may put an animation on the screen,
>while files are loading. In some cases, if you enable
>"boot logging" in the OS, perhaps from Windows Safe Mode,
>you might get to see more activity on the screen.
>
>If it was my machine, I'd slap a Linux LiveCD in it, and
>see if the LiveCD would boot or not. Even a Windows Installer CD
>would do. If it did, then I'd know the hardware was good. I use
>both OSes here, as the occasion arises.
>
>If you really thought it was a power issue, and you had
>some kind of bootable optical media, you could try unplugging
>the hard drive power and data cables (with the power off).
>
>When SATA optical first came out, there were a few issues.
>This table, is an example of the "bleeding edge" compatibility
>at the time. But things should be better now. Too bad there
>are no ATI chipsets here.
>
>"px-716sa motherboard compatability listing"
>http://www.plextoramericas.com/index...&task=download
>
> Paul


I have tried all of the 4 sata connections with no luck and I had
misidentified the motherboard, it is a MS-7248 not 49.

By the way, exactly what does this mean ?
>
> "will not go any further than the boot up window" What I mean by that is it only goes as far as the screen with gateway logo on it


m I am really stumped on this but it does not matter if their is
anything in the drive or not. I do not know what good it would do to
put a linux installer or a windows installer cd in it when the
computer will not boot up far enough to see the cd. One thing that
did happen on the first night I had tried to install it was that I
kept trying it so many times that the chassis cooling fan which
operates to cool the cpu stopped working and the cpu started to
overheat and shut down the computer. I identified the problem with
the fan being that it stopped getting power from the motherboard
connector but once I removed the sata dvd burner and let the computer
cool down it then started back up and went into windows. That was one
reason I thought maybe it was a power supply problem to stop the
cooling fan to get electric power.
 
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Paul
Guest
Posts: n/a
 
      11th Jan 2011
MASTER wrote:

>
> I have tried all of the 4 sata connections with no luck and I had
> misidentified the motherboard, it is a MS-7248 not 49.
>
> By the way, exactly what does this mean ?
>> "will not go any further than the boot up window" What I mean by that is it only goes as far as the screen with gateway logo on it

>
> m I am really stumped on this but it does not matter if their is
> anything in the drive or not. I do not know what good it would do to
> put a linux installer or a windows installer cd in it when the
> computer will not boot up far enough to see the cd. One thing that
> did happen on the first night I had tried to install it was that I
> kept trying it so many times that the chassis cooling fan which
> operates to cool the cpu stopped working and the cpu started to
> overheat and shut down the computer. I identified the problem with
> the fan being that it stopped getting power from the motherboard
> connector but once I removed the sata dvd burner and let the computer
> cool down it then started back up and went into windows. That was one
> reason I thought maybe it was a power supply problem to stop the
> cooling fan to get electric power.


If you're seeing the Gateway logo, I'm guessing that is still the
BIOS that is doing that. And you're right, if it's stuck in the
BIOS, then Windows versus Linux disc, won't make a difference.

In some BIOS setup screens, there is an option to "turn off"
the colorful logo, and then you can see text error messages underneath.
(I run all my computers, with the logo turned off, so I can
see the text instead.)

But even if you do that, some BIOS will just present a
flashing cursor in the upper left hand corner, when there
is an issue at boot time. For example, some BIOS get "stuck",
when you plug in a USB card reader, and they get confused by
trying to evaluate the card reader for boot devices. Disconnecting
the card reader, fixes that one. Your SATA problem shouldn't be
quite as bad, and should have "just worked".

I don't have good charts, for all chipsets with respect to
SATA ATAPI compatibility. ATAPI is the packet standard for
optical drives. When SATA optical drives first came out
(Plextor), compatibility wasn't that good. Your SB450 probably
came out, after that period of time.

Your Southbridge might not have a heatsink on it, and you may be
able to see the part number, like SB450 or the like, if it was
an ATI chipset motherboard. You may be able to Google, using the
chipset name, and see if others have had issues with that chip.

You could also return the drive, and get an IDE one instead of
SATA. That might solve the problem for you.

I use one of these, when I need to convert a SATA device, so it'll
run on a ribbon cable. But for the price of one of these, you can
buy a brand new burner. So this would not be a cost effective solution.
So far, I've never had a protocol issue, with this one. It just
works. I typically use this for temporary hookups, like fitting
my 500GB SATA backup drive, to an older IDE ribbon cable computer.

http://www.newegg.com/Product/Produc...82E16812200156

Paul
 
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GMAN
Guest
Posts: n/a
 
      11th Jan 2011
In article <(E-Mail Removed)>, MASTER <(E-Mail Removed)> wrote:
>On Mon, 10 Jan 2011 02:27:47 -0500, Paul <(E-Mail Removed)> wrote:
>
>>Virgil2U wrote:
>>> I have a gateway GT5244E desktop computer and I have tried to install a new

> sata dvd burner into
>>> it and it will recognize it in CMOS but will not go past the cmos stage, It

> just stops there
>>> and will not go any further. I know the drive is good because it worked in

> another system.
>>> I don't know if the stock power supply with the system is not powerful

> enough for SATA or
>>> not, I believe it to be 240 watt, the motherboard is a MS-7249 with 4 SATA

> connectors and
>>> I have tried all 4 connections and still will not go any further than the

> boot up window.
>>> If anyone can give me any advice on this it will be greatly appreciated. I

> don't have
>>> another power supply handy to swap out and before I am to buy a new one I

> would like
>>> to know if this could be reason it will not work with the SATA dvd burner

> connected.
>>>
>>> Thanks,
>>> Virgil
>>>

>>
>>Micro BTX
>>Dimensions: 10.5 × 10.4 inches (strange, if that was true, larger than normal)
>>
>>MCH (northbridge): ATI RC410 Rev. A12
>>ICH (southbridge): ATI SB450 Rev. A13
>>
>>Primary IDE connector
>>Secondary IDE connector
>>Four Serial ATA connectors
>>
>>*******
>>
>>I tried doing a few searches, to see if there was a SATA ATAPI problem,
>>but don't see anything there.
>>
>>If you can see the identity text string in the BIOS, for the optical
>>drive, then the cabling is probably working. You could change
>>motherboard ports, as part of your testing (use a different SATA plug).
>>The ATI Southbridge, might have two separate logic blocks to control
>>the four ports or something. But that's a long shot.
>>
>>Power shouldn't be a problem. An optical drive draws lots
>>of power, when you have a disc in the tray, but not so much
>>when it's sitting there idle, with an empty tray. Even at
>>240W, I doubt your computer was "falling over", because
>>of an extra 5 watts max to run an empty optical drive.
>>
>>So I'm stumped.
>>
>>Some chips, like the VIA ones, have problems when
>>SATA II drives are plugged into the motherboard. But at most,
>>if something like that was happening (300MB/sec device
>>can't negotiate properly with 150MB/sec Southbridge),
>>the device simply wouldn't be recognized, and you'd still be
>>able to boot.
>>
>>Does the motherboard have a RAID setting for the SATA ports ?
>>Do you already have a RAID array connected ?
>>
>>Don't make too many changes to the BIOS settings, without
>>first writing down the settings that work. If you change the
>>BIOS settings, it could prevent booting because the OS drivers
>>would no longer match.
>>
>>By the way, exactly what does this mean ?
>>
>> "will not go any further than the boot up window"
>>
>>The BIOS is in control at first, and then at some point,
>>your OS takes over, and may put an animation on the screen,
>>while files are loading. In some cases, if you enable
>>"boot logging" in the OS, perhaps from Windows Safe Mode,
>>you might get to see more activity on the screen.
>>
>>If it was my machine, I'd slap a Linux LiveCD in it, and
>>see if the LiveCD would boot or not. Even a Windows Installer CD
>>would do. If it did, then I'd know the hardware was good. I use
>>both OSes here, as the occasion arises.
>>
>>If you really thought it was a power issue, and you had
>>some kind of bootable optical media, you could try unplugging
>>the hard drive power and data cables (with the power off).
>>
>>When SATA optical first came out, there were a few issues.
>>This table, is an example of the "bleeding edge" compatibility
>>at the time. But things should be better now. Too bad there
>>are no ATI chipsets here.
>>
>>"px-716sa motherboard compatability listing"
>>http://www.plextoramericas.com/index...&task=download
>>
>> Paul

>
>I have tried all of the 4 sata connections with no luck and I had
>misidentified the motherboard, it is a MS-7248 not 49.
>
>By the way, exactly what does this mean ?
>>
>> "will not go any further than the boot up window" What I mean by that is

> it only goes as far as the screen with gateway logo on it
>
>m I am really stumped on this but it does not matter if their is
>anything in the drive or not. I do not know what good it would do to
>put a linux installer or a windows installer cd in it when the
>computer will not boot up far enough to see the cd. One thing that
>did happen on the first night I had tried to install it was that I
>kept trying it so many times that the chassis cooling fan which
>operates to cool the cpu stopped working and the cpu started to
>overheat and shut down the computer. I identified the problem with
>the fan being that it stopped getting power from the motherboard
>connector but once I removed the sata dvd burner and let the computer
>cool down it then started back up and went into windows. That was one
>reason I thought maybe it was a power supply problem to stop the
>cooling fan to get electric power.


What is the exact model of DVD burner that you are trying to install?

 
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MASTER
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Posts: n/a
 
      12th Jan 2011
On Tue, 11 Jan 2011 17:58:04 GMT, (E-Mail Removed)
(GMAN) wrote:

>In article <(E-Mail Removed)>, MASTER <(E-Mail Removed)> wrote:
>>On Mon, 10 Jan 2011 02:27:47 -0500, Paul <(E-Mail Removed)> wrote:
>>
>>>Virgil2U wrote:
>>>> I have a gateway GT5244E desktop computer and I have tried to install a new

>> sata dvd burner into
>>>> it and it will recognize it in CMOS but will not go past the cmos stage, It

>> just stops there
>>>> and will not go any further. I know the drive is good because it worked in

>> another system.
>>>> I don't know if the stock power supply with the system is not powerful

>> enough for SATA or
>>>> not, I believe it to be 240 watt, the motherboard is a MS-7249 with 4 SATA

>> connectors and
>>>> I have tried all 4 connections and still will not go any further than the

>> boot up window.
>>>> If anyone can give me any advice on this it will be greatly appreciated. I

>> don't have
>>>> another power supply handy to swap out and before I am to buy a new one I

>> would like
>>>> to know if this could be reason it will not work with the SATA dvd burner

>> connected.
>>>>
>>>> Thanks,
>>>> Virgil
>>>>
>>>
>>>Micro BTX
>>>Dimensions: 10.5 × 10.4 inches (strange, if that was true, larger than normal)
>>>
>>>MCH (northbridge): ATI RC410 Rev. A12
>>>ICH (southbridge): ATI SB450 Rev. A13
>>>
>>>Primary IDE connector
>>>Secondary IDE connector
>>>Four Serial ATA connectors
>>>
>>>*******
>>>
>>>I tried doing a few searches, to see if there was a SATA ATAPI problem,
>>>but don't see anything there.
>>>
>>>If you can see the identity text string in the BIOS, for the optical
>>>drive, then the cabling is probably working. You could change
>>>motherboard ports, as part of your testing (use a different SATA plug).
>>>The ATI Southbridge, might have two separate logic blocks to control
>>>the four ports or something. But that's a long shot.
>>>
>>>Power shouldn't be a problem. An optical drive draws lots
>>>of power, when you have a disc in the tray, but not so much
>>>when it's sitting there idle, with an empty tray. Even at
>>>240W, I doubt your computer was "falling over", because
>>>of an extra 5 watts max to run an empty optical drive.
>>>
>>>So I'm stumped.
>>>
>>>Some chips, like the VIA ones, have problems when
>>>SATA II drives are plugged into the motherboard. But at most,
>>>if something like that was happening (300MB/sec device
>>>can't negotiate properly with 150MB/sec Southbridge),
>>>the device simply wouldn't be recognized, and you'd still be
>>>able to boot.
>>>
>>>Does the motherboard have a RAID setting for the SATA ports ?
>>>Do you already have a RAID array connected ?
>>>
>>>Don't make too many changes to the BIOS settings, without
>>>first writing down the settings that work. If you change the
>>>BIOS settings, it could prevent booting because the OS drivers
>>>would no longer match.
>>>
>>>By the way, exactly what does this mean ?
>>>
>>> "will not go any further than the boot up window"
>>>
>>>The BIOS is in control at first, and then at some point,
>>>your OS takes over, and may put an animation on the screen,
>>>while files are loading. In some cases, if you enable
>>>"boot logging" in the OS, perhaps from Windows Safe Mode,
>>>you might get to see more activity on the screen.
>>>
>>>If it was my machine, I'd slap a Linux LiveCD in it, and
>>>see if the LiveCD would boot or not. Even a Windows Installer CD
>>>would do. If it did, then I'd know the hardware was good. I use
>>>both OSes here, as the occasion arises.
>>>
>>>If you really thought it was a power issue, and you had
>>>some kind of bootable optical media, you could try unplugging
>>>the hard drive power and data cables (with the power off).
>>>
>>>When SATA optical first came out, there were a few issues.
>>>This table, is an example of the "bleeding edge" compatibility
>>>at the time. But things should be better now. Too bad there
>>>are no ATI chipsets here.
>>>
>>>"px-716sa motherboard compatability listing"
>>>http://www.plextoramericas.com/index...&task=download
>>>
>>> Paul

>>
>>I have tried all of the 4 sata connections with no luck and I had
>>misidentified the motherboard, it is a MS-7248 not 49.
>>
>>By the way, exactly what does this mean ?
>>>
>>> "will not go any further than the boot up window" What I mean by that is

>> it only goes as far as the screen with gateway logo on it
>>
>>m I am really stumped on this but it does not matter if their is
>>anything in the drive or not. I do not know what good it would do to
>>put a linux installer or a windows installer cd in it when the
>>computer will not boot up far enough to see the cd. One thing that
>>did happen on the first night I had tried to install it was that I
>>kept trying it so many times that the chassis cooling fan which
>>operates to cool the cpu stopped working and the cpu started to
>>overheat and shut down the computer. I identified the problem with
>>the fan being that it stopped getting power from the motherboard
>>connector but once I removed the sata dvd burner and let the computer
>>cool down it then started back up and went into windows. That was one
>>reason I thought maybe it was a power supply problem to stop the
>>cooling fan to get electric power.

>
>What is the exact model of DVD burner that you are trying to install?


It is a Samsung TSST sata dvd burner.
 
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MASTER
Guest
Posts: n/a
 
      12th Jan 2011
On Tue, 11 Jan 2011 16:37:15 -0500, John <(E-Mail Removed)> wrote:

>MASTER wrote:
>> On Mon, 10 Jan 2011 02:27:47 -0500, Paul<(E-Mail Removed)> wrote:
>>
>>> Virgil2U wrote:
>>>> I have a gateway GT5244E desktop computer and I have tried to install a new sata dvd burner into
>>>> it and it will recognize it in CMOS but will not go past the cmos stage, It just stops there
>>>> and will not go any further. I know the drive is good because it worked in another system.
>>>> I don't know if the stock power supply with the system is not powerful enough for SATA or
>>>> not, I believe it to be 240 watt, the motherboard is a MS-7249 with 4 SATA connectors and
>>>> I have tried all 4 connections and still will not go any further than the boot up window.
>>>> If anyone can give me any advice on this it will be greatly appreciated. I don't have
>>>> another power supply handy to swap out and before I am to buy a new one I would like
>>>> to know if this could be reason it will not work with the SATA dvd burner connected.
>>>>
>>>> Thanks,
>>>> Virgil
>>>>
>>>
>>> Micro BTX
>>> Dimensions: 10.5 × 10.4 inches (strange, if that was true, larger than normal)
>>>
>>> MCH (northbridge): ATI RC410 Rev. A12
>>> ICH (southbridge): ATI SB450 Rev. A13
>>>
>>> Primary IDE connector
>>> Secondary IDE connector
>>> Four Serial ATA connectors
>>>
>>> *******
>>>
>>> I tried doing a few searches, to see if there was a SATA ATAPI problem,
>>> but don't see anything there.
>>>
>>> If you can see the identity text string in the BIOS, for the optical
>>> drive, then the cabling is probably working. You could change
>>> motherboard ports, as part of your testing (use a different SATA plug).
>>> The ATI Southbridge, might have two separate logic blocks to control
>>> the four ports or something. But that's a long shot.
>>>
>>> Power shouldn't be a problem. An optical drive draws lots
>>> of power, when you have a disc in the tray, but not so much
>>> when it's sitting there idle, with an empty tray. Even at
>>> 240W, I doubt your computer was "falling over", because
>>> of an extra 5 watts max to run an empty optical drive.
>>>
>>> So I'm stumped.
>>>
>>> Some chips, like the VIA ones, have problems when
>>> SATA II drives are plugged into the motherboard. But at most,
>>> if something like that was happening (300MB/sec device
>>> can't negotiate properly with 150MB/sec Southbridge),
>>> the device simply wouldn't be recognized, and you'd still be
>>> able to boot.
>>>
>>> Does the motherboard have a RAID setting for the SATA ports ?
>>> Do you already have a RAID array connected ?
>>>
>>> Don't make too many changes to the BIOS settings, without
>>> first writing down the settings that work. If you change the
>>> BIOS settings, it could prevent booting because the OS drivers
>>> would no longer match.
>>>
>>> By the way, exactly what does this mean ?
>>>
>>> "will not go any further than the boot up window"
>>>
>>> The BIOS is in control at first, and then at some point,
>>> your OS takes over, and may put an animation on the screen,
>>> while files are loading. In some cases, if you enable
>>> "boot logging" in the OS, perhaps from Windows Safe Mode,
>>> you might get to see more activity on the screen.
>>>
>>> If it was my machine, I'd slap a Linux LiveCD in it, and
>>> see if the LiveCD would boot or not. Even a Windows Installer CD
>>> would do. If it did, then I'd know the hardware was good. I use
>>> both OSes here, as the occasion arises.
>>>
>>> If you really thought it was a power issue, and you had
>>> some kind of bootable optical media, you could try unplugging
>>> the hard drive power and data cables (with the power off).
>>>
>>> When SATA optical first came out, there were a few issues.
>>> This table, is an example of the "bleeding edge" compatibility
>>> at the time. But things should be better now. Too bad there
>>> are no ATI chipsets here.
>>>
>>> "px-716sa motherboard compatability listing"
>>> http://www.plextoramericas.com/index...&task=download
>>>
>>> Paul

>>
>> I have tried all of the 4 sata connections with no luck and I had
>> misidentified the motherboard, it is a MS-7248 not 49.
>>
>> By the way, exactly what does this mean ?
>>>
>>> "will not go any further than the boot up window" What I mean by that is it only goes as far as the screen with gateway logo on it

>>
>> m I am really stumped on this but it does not matter if their is
>> anything in the drive or not. I do not know what good it would do to
>> put a linux installer or a windows installer cd in it when the
>> computer will not boot up far enough to see the cd. One thing that
>> did happen on the first night I had tried to install it was that I
>> kept trying it so many times that the chassis cooling fan which
>> operates to cool the cpu stopped working and the cpu started to
>> overheat and shut down the computer. I identified the problem with
>> the fan being that it stopped getting power from the motherboard
>> connector but once I removed the sata dvd burner and let the computer
>> cool down it then started back up and went into windows. That was one
>> reason I thought maybe it was a power supply problem to stop the
>> cooling fan to get electric power.

>
>
>A chassis cooling fan header on the mother board is for a case fan.
>There should be an independent header on the mother board labeled
>something like CPU FAN. Make sure that is correctly connected. Off hand
>I don't know if the two supply the same amount of power but its
>certainly worth checking.
>
>If what you wrote about the chassis fan was just an oversight and indeed
>things are connected correctly then what is the reason you no longer
>suspect the power supply?
>
>The CPU fan not running with the burner connected screams power supply
>problems to me. A failing power supply can cause flaky problems - I'm
>talking off-the-wall problems. 240 watts is pretty low on the pecking
>order anyway and who knows what piece of junk Gateway happened to stick
>in that box. Maybe you could borrow a power supply from a (really) good
>friend -- Nah, probably not.
>
>Seriously, look at Newegg for a 400 watt or larger power supply but be
>sure and Google for reviews. Don't just take Newegg's reviews at face
>value for that type of item. You will want one rated 80% or better. One
>of the most important items in a computer is the power supply, if that
>is underpowered or flaky, literally anything can happen. If you decide
>to go that route make sure the power supply you order will suit your
>motherboard and fit in your case.
>
>I would also check the mother board for blown caps. I am sure Paul (who
>also responded above) could help you in that case if you aren't sure
>what to look for. He is *much* more knowledgeable than me.
>
>John



I will have to purchase a new power supply since I don't have another
that will go into it. I have checked some out on price watch and am
thinking about a cheifmax brand if I have the name right.
 
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Paul
Guest
Posts: n/a
 
      12th Jan 2011
MASTER wrote:

>
>
> I will have to purchase a new power supply since I don't have another
> that will go into it. I have checked some out on price watch and am
> thinking about a cheifmax brand if I have the name right.


Picking power supplies isn't a lot of fun. There are a great many
brands that aren't worth buying. Use the reviews on Newegg, to
get some idea of the brands which don't fail, and the ones that do.

Gateway GT5244E Desktop Computer
http://support.gateway.com/s/PC/R/29...900928nv.shtml

Component list
http://support.gateway.com/s/PC/R/29...00928cl3.shtml

Power Supplies
6506044R - Delta 300 Watt Power Supply
http://cdnsupport.gateway.com/s/Powe...B-1A/LABEL.jpg

6506045R - HIPRO 300-Watt Power Supply (no picture available)

+5 V 20A max.
+12 V 18A max.
-12 V 0.8A max.
+5 VSB 3A max. (3 amps on that small a unit??? Overkill.)
+3.3 V 20A max.

The maximum output power not to exceed 300 W.
+5 V and +3.3 V shall not exceed 120 W.
+5 V and +3.3 V and +12 V shall not exceed 280 W.

6506071R - 300-Watt Power Supply uATX 20 Pin Non-PFC
(No picture or useful specs available)

So there are some numbers to go by, to match the supply. You can use
the label on your current power supply, as a guide like those
numbers.

This is an example of a supply that might swap in. 86% of
reviews are favorable. The unit is 70% efficient (the industry
standard years ago was 68%, so this is a legacy design).
It's unlikely to have power factor correction, so should work
with even dirt cheap UPS (uninterruptable power supplies).
The only gotcha, might be cable length, and there is no way to
check. What matters is whether they have enough max current.

http://www.newegg.com/Product/Produc...82E16817103013

+5 V 28A max. (20 amps is my safe minimum)
+12V1 18A max. <--- main cable, hard drives
+12V2 18A max. <--- CPU cable
-12 V 0.5A max. (not critical)
+5 VSB 2.5A max. (2 amps would be my minimum)
+3.3 V 30A max. (20 amps is my safe minimum)

The maximum output power not to exceed 400 W.
+5 V and +3.3 V shall not exceed 150 W.
12V1 plus 12V2 shall not exceed 348W (29 amps)

That should do the job.

You can certainly go "up-scale" and buy a monster supply, but
some of the housings on the high capacity supplies, are a bit
longer than normal, and won't fit well in a small case. To
balance that, a supply with "modular wiring", helps eliminate
cable clutter, and can clean up the cabling mess.

The modern supplies with "Active PFC", we're not sure how well
they do with older UPS designs. It's nice to do the power
company a favor, by using PFC, but it doesn't help your
electric bill (reactive power isn't billed at home in N.A.).

Amazon has reviews as well. There are two reviews of a
Chiefmax branded supply here for you.

http://www.amazon.com/Chiefmax-450W-.../dp/B00083V39Q

I'm not even sure at this point, it's a power supply issue.
If it was my computer, I would "load shed" first, by simplifying
the configuration to save as much power as possible. Like,
disconnect the hard drive and retest, and see if it'll boot
a Linux or Windows installer CD. It sounds more like a
BIOS issue of some sort, perhaps fixable by using an
IDE burner instead.

Good luck,
Paul
 
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