I have been trying to configure my sister's computer to accept
Microsoft and A- Squard updates but nothing I do seems to work. She's
connected to the internet although when I clicked tools>internet
options> connections tab there was nothing there. I tried to configure
this like mine as with have the same ISP provider but it did nothing.
Everything else works fine includinng IE7, Spybot, AVG, Comodo etc.
but for some reason Microsoft keeps coming back with this message:

"The website has encountered a problem and cannot display the page you
are trying to view".

She has Active X installed so that isn't the problem.

Also she cannot download updates from A-squared, and gets the
following message:
Could not connect to the update server. Please check your internet
connection and proxy settings.

yet she can run it to scan her computer albeit without being updated
and as stated all the other programs run fine. So why am I able to
update Spybot and AVG and not A-squared?

As I remember, I don't recall ever having had to manually configure my
connections when I first hooked up with DSL.

I have tried everything I can think of to resolve this but nothing
seems to work. I would appreciate any suggestions you may have.

Thanks,
Robert

See replies to your later post about this.

Robert wrote:
> I have been trying to configure my sister's computer to accept
> Microsoft and A- Squard updates but nothing I do seems to work. She's
> connected to the internet although when I clicked tools>internet
> options> connections tab there was nothing there. I tried to configure
> this like mine as with have the same ISP provider but it did nothing.
> Everything else works fine includinng IE7, Spybot, AVG, Comodo etc.
> but for some reason Microsoft keeps coming back with this message:
>
> "The website has encountered a problem and cannot display the page you
> are trying to view".
>
> She has Active X installed so that isn't the problem.
>
> Also she cannot download updates from A-squared, and gets the
> following message:
> Could not connect to the update server. Please check your internet
> connection and proxy settings.
>
> yet she can run it to scan her computer albeit without being updated
> and as stated all the other programs run fine. So why am I able to
> update Spybot and AVG and not A-squared?
>
> As I remember, I don't recall ever having had to manually configure my
> connections when I first hooked up with DSL.
>
> I have tried everything I can think of to resolve this but nothing
> seems to work. I would appreciate any suggestions you may have.
>
> Thanks,
> Robert