On Sun, 10 Aug 2003 18:06:07 GMT, Ray Kostanty
<(E-Mail Removed)> wrote:
>The power supply in this Gateway 500SE went dead. I replaced the power
>supply. As soon as I connect the power cord to the new supply, the CPU and
>power supply fans turn, and the green light on the front of the case
>lights. I do NOT have to push the button on the front of the case for this
>to happen. Holding this button in for many seconds has no effect.
>
>The LED on the monitor is a steady green for about two seconds, then it
>flashes, as if in the power saving mode. I can't see anything on the
>monitor, but judging by the lack of sounds from the hard drive and floppy
>drive, the computer is not even trying to boot.
>
>Please also email your helpful suggestions.
>
>Thanks,
>
>Ray
Just so we're clear on the prior state of the PC, it was known for
certain that the power supply "died", and what exactly does "dead"
mean, what was the system doing at that point? Do you have theory or
evidence about why it died or what internal part failed, or that it
just didn't work or?
Any additional info you can provide might prove helpful.
The first thing I'd try is resetting/clearing the CMOS (BIOS) via the
jumper, should be near the battery but certainly it's mentioned in the
motherboard and/or system manual or perhaps documented on one of the
system CDROMs. Unplug the system prior to doing this.
Is there any chance that during the power supply removal, installation
of the new power supply, that cabling, memory, video card, or other
was disturbed?
Are you sure the original and the new power supply are standard ATX,
or at least that they're compatible? Had you done significant
upgrades to the system that might make the original (or new) power
supply's capacity inadequate for the system?
If all else fails remove (unplug) all components non-essential to a
system POST (which in this case might just look like a Gateway Logo
screen), leaving only one memory module, the CPU, CPU fan, video card
installed. Hard drives, CDRW, modem, etc, etc, should be either
unplugged from the motherboard and from the power supply. The
keyboard mouse and any other USB devices should be removed too, just
the CPU, fan, memory, video card (and power switch wires of course,
you might leave the other front panel wiring alone (connected) for
the time being). When the system is at this minimal state and you've
cleared the CMOS, try powering on.
Is it possible the power supply has a dual-voltage switch (on the
back, next to the AC plug-outlet) that's incorrectly set for your
location?
Dave
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