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Computer sometimes hangs after installing KB909095

 
 
4gnition
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      12th Jan 2008
I recently installed hotfix KB909095 to allow my computer (running Windows XP
SP2) to hibernate with 2 GB of RAM. After installing this patch however, I've
noticed that my computer "hangs" when I do certain things. For example

1) When I click on a link in IE6, the page starts to load, but then IE just
hangs for about 15-20 seconds before it finishes loading the page.

2) If I start an application from the quick launch bar, the icon stays
depressed for about 15-20 seconds (seems like the execution is hanging)
before the application is finally started.

3) When using a VNC, if I try to autocomplete a string to a filename that
does not exist or autocomplete a string that matches multiple filenames (for
example in a directory that has file1 and file2, I type file and
autocomplete), the VNC session hangs for about 15-20 seconds.

Any idea why installing this patch caused these problems? And what do I do
to resolve it?

 
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Terry R.
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      12th Jan 2008
The date and time was 1/12/2008 1:16 PM, and on a whim, 4gnition pounded
out on the keyboard:

> I recently installed hotfix KB909095 to allow my computer (running Windows XP
> SP2) to hibernate with 2 GB of RAM. After installing this patch however, I've
> noticed that my computer "hangs" when I do certain things. For example
>
> 1) When I click on a link in IE6, the page starts to load, but then IE just
> hangs for about 15-20 seconds before it finishes loading the page.
>
> 2) If I start an application from the quick launch bar, the icon stays
> depressed for about 15-20 seconds (seems like the execution is hanging)
> before the application is finally started.
>
> 3) When using a VNC, if I try to autocomplete a string to a filename that
> does not exist or autocomplete a string that matches multiple filenames (for
> example in a directory that has file1 and file2, I type file and
> autocomplete), the VNC session hangs for about 15-20 seconds.
>
> Any idea why installing this patch caused these problems? And what do I do
> to resolve it?
>


Have you tried uninstalling the patch from Add/Remove Programs (make
sure "Show updates" is checked, to verify that's what is causing it?

--
Terry R.

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4gnition
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      12th Jan 2008
Ah, didn't realize the Windows Updates were hidden. I removed KB909095 and
another fix that was installed the same day but it hasn't improved much.

Is the problem that I have 2 GB RAM? About two weeks before installing
KB909095, I had upgraded from 1 GB, however I didn't see this behavior then.

Is there anything else I can do to figure out what is causing this?


"Terry R." wrote:

> The date and time was 1/12/2008 1:16 PM, and on a whim, 4gnition pounded
> out on the keyboard:
>
> > I recently installed hotfix KB909095 to allow my computer (running Windows XP
> > SP2) to hibernate with 2 GB of RAM. After installing this patch however, I've
> > noticed that my computer "hangs" when I do certain things. For example
> >
> > 1) When I click on a link in IE6, the page starts to load, but then IE just
> > hangs for about 15-20 seconds before it finishes loading the page.
> >
> > 2) If I start an application from the quick launch bar, the icon stays
> > depressed for about 15-20 seconds (seems like the execution is hanging)
> > before the application is finally started.
> >
> > 3) When using a VNC, if I try to autocomplete a string to a filename that
> > does not exist or autocomplete a string that matches multiple filenames (for
> > example in a directory that has file1 and file2, I type file and
> > autocomplete), the VNC session hangs for about 15-20 seconds.
> >
> > Any idea why installing this patch caused these problems? And what do I do
> > to resolve it?
> >

>
> Have you tried uninstalling the patch from Add/Remove Programs (make
> sure "Show updates" is checked, to verify that's what is causing it?
>
> --
> Terry R.
>
> ***Reply Note***
> Anti-spam measures are included in my email address.
> Delete NOSPAM from the email address after clicking Reply.
>

 
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Terry R.
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      13th Jan 2008
The date and time was 1/12/2008 3:40 PM, and on a whim, 4gnition pounded
out on the keyboard:

> Ah, didn't realize the Windows Updates were hidden. I removed KB909095 and
> another fix that was installed the same day but it hasn't improved much.
>
> Is the problem that I have 2 GB RAM? About two weeks before installing
> KB909095, I had upgraded from 1 GB, however I didn't see this behavior then.
>
> Is there anything else I can do to figure out what is causing this?
>
>


<snip>
>>
>>


There was an IE issue with KB942615, but not as you are describing. You
could try removing that one and see if it helps. RAM wouldn't be
causing it.

--
Terry R.

***Reply Note***
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Delete NOSPAM from the email address after clicking Reply.
 
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4gnition
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      13th Jan 2008
Thanks for the quick response Terry.

I checked and I don't have that fix installed.

Any idea what would cause this? The two applications don't seem related so I
can't think of what would affect both of them (other than RAM). Could it be a
resource conflict?


"Terry R." wrote:

> The date and time was 1/12/2008 3:40 PM, and on a whim, 4gnition pounded
> out on the keyboard:
>
> > Ah, didn't realize the Windows Updates were hidden. I removed KB909095 and
> > another fix that was installed the same day but it hasn't improved much.
> >
> > Is the problem that I have 2 GB RAM? About two weeks before installing
> > KB909095, I had upgraded from 1 GB, however I didn't see this behavior then.
> >
> > Is there anything else I can do to figure out what is causing this?
> >
> >

>
> <snip>
> >>
> >>

>
> There was an IE issue with KB942615, but not as you are describing. You
> could try removing that one and see if it helps. RAM wouldn't be
> causing it.
>
> --
> Terry R.
>
> ***Reply Note***
> Anti-spam measures are included in my email address.
> Delete NOSPAM from the email address after clicking Reply.
>

 
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Terry R.
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Posts: n/a
 
      13th Jan 2008
The date and time was 1/12/2008 5:49 PM, and on a whim, 4gnition pounded
out on the keyboard:

> Thanks for the quick response Terry.
>
> I checked and I don't have that fix installed.
>
> Any idea what would cause this? The two applications don't seem related so I
> can't think of what would affect both of them (other than RAM). Could it be a
> resource conflict?
>
>
> "Terry R." wrote:
>
>> The date and time was 1/12/2008 3:40 PM, and on a whim, 4gnition pounded
>> out on the keyboard:
>>
>>> Ah, didn't realize the Windows Updates were hidden. I removed KB909095 and
>>> another fix that was installed the same day but it hasn't improved much.
>>>
>>> Is the problem that I have 2 GB RAM? About two weeks before installing
>>> KB909095, I had upgraded from 1 GB, however I didn't see this behavior then.
>>>
>>> Is there anything else I can do to figure out what is causing this?
>>>
>>>

>> <snip>
>>>>

>> There was an IE issue with KB942615, but not as you are describing. You
>> could try removing that one and see if it helps. RAM wouldn't be
>> causing it.
>>
>>


Strange. If your updates are current, it should be there. But I can't
think of anything else that would be causing this issue. Have you
scanned for malware?

--
Terry R.

***Reply Note***
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Delete NOSPAM from the email address after clicking Reply.
 
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4gnition
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      14th Jan 2008
I did check for malware and nothing was found.

I started playing with the add ons in IE and I think I might've found the
problem to one of the issues. The following two add ons are causing the
problem that I had listed earlier (where IE hangs when a page is loading)

AcroIEToolbarHelper Class - AcroIEFavClient.dll
Shockwave Flash Object - Flash9e.ocx

It seems like both of these are needed add ons. Are there any known issues
with these?

"Terry R." wrote:

> The date and time was 1/12/2008 5:49 PM, and on a whim, 4gnition pounded
> out on the keyboard:
>
> > Thanks for the quick response Terry.
> >
> > I checked and I don't have that fix installed.
> >
> > Any idea what would cause this? The two applications don't seem related so I
> > can't think of what would affect both of them (other than RAM). Could it be a
> > resource conflict?
> >
> >
> > "Terry R." wrote:
> >
> >> The date and time was 1/12/2008 3:40 PM, and on a whim, 4gnition pounded
> >> out on the keyboard:
> >>
> >>> Ah, didn't realize the Windows Updates were hidden. I removed KB909095 and
> >>> another fix that was installed the same day but it hasn't improved much.
> >>>
> >>> Is the problem that I have 2 GB RAM? About two weeks before installing
> >>> KB909095, I had upgraded from 1 GB, however I didn't see this behavior then.
> >>>
> >>> Is there anything else I can do to figure out what is causing this?
> >>>
> >>>
> >> <snip>
> >>>>
> >> There was an IE issue with KB942615, but not as you are describing. You
> >> could try removing that one and see if it helps. RAM wouldn't be
> >> causing it.
> >>
> >>

>
> Strange. If your updates are current, it should be there. But I can't
> think of anything else that would be causing this issue. Have you
> scanned for malware?
>
> --
> Terry R.
>
> ***Reply Note***
> Anti-spam measures are included in my email address.
> Delete NOSPAM from the email address after clicking Reply.
>

 
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Terry R.
Guest
Posts: n/a
 
      14th Jan 2008
The date and time was 1/13/2008 9:06 PM, and on a whim, 4gnition pounded
out on the keyboard:

> I did check for malware and nothing was found.
>
> I started playing with the add ons in IE and I think I might've found the
> problem to one of the issues. The following two add ons are causing the
> problem that I had listed earlier (where IE hangs when a page is loading)
>
> AcroIEToolbarHelper Class - AcroIEFavClient.dll
> Shockwave Flash Object - Flash9e.ocx
>
> It seems like both of these are needed add ons. Are there any known issues
> with these?
>
> "Terry R." wrote:
>
>> The date and time was 1/12/2008 5:49 PM, and on a whim, 4gnition pounded
>> out on the keyboard:
>>
>>> Thanks for the quick response Terry.
>>>
>>> I checked and I don't have that fix installed.
>>>
>>> Any idea what would cause this? The two applications don't seem related so I
>>> can't think of what would affect both of them (other than RAM). Could it be a
>>> resource conflict?
>>>
>>>
>>> "Terry R." wrote:
>>>
>>>> The date and time was 1/12/2008 3:40 PM, and on a whim, 4gnition pounded
>>>> out on the keyboard:
>>>>
>>>>> Ah, didn't realize the Windows Updates were hidden. I removed KB909095 and
>>>>> another fix that was installed the same day but it hasn't improved much.
>>>>>
>>>>> Is the problem that I have 2 GB RAM? About two weeks before installing
>>>>> KB909095, I had upgraded from 1 GB, however I didn't see this behavior then.
>>>>>
>>>>> Is there anything else I can do to figure out what is causing this?
>>>>>
>>>>>
>>>> <snip>
>>>> There was an IE issue with KB942615, but not as you are describing. You
>>>> could try removing that one and see if it helps. RAM wouldn't be
>>>> causing it.
>>>>
>>>>

>> Strange. If your updates are current, it should be there. But I can't
>> think of anything else that would be causing this issue. Have you
>> scanned for malware?
>>
>>


I don't know since I don't use IE. I use Firefox and the same thing
applies though. FF has a Safe Mode that runs without extensions, which
is good for t-shooting. The toolbar helper may not be necessary. Maybe
try reinstalling the flash plugin to see if that helps.

--
Terry R.

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